Highline Car Connection

I purchased a used Mazda Protoge5 with 80000 miles on it in Febuary from Yankee Auto/Highline Car Connection. Within an hour after purchasing the vehicle it would not start without being in Neutral. I broug in Febuary from Yankee Auto/Highline Car Connection. Within an hour after purchasing the vehicle it would not start without being in Neutral. I brought the car back and the salesman Charlie explained that the wires may have been dirty and to try again. I did and it worked. A week later the back hatch on the vehicle completely rusted off rendering the door inoperable. I went back to the dealership and was told I had to pay for it to be fixed and I refused and asked for a refund on the car the manager began to shout and cuss about how he wasn't going to fix it and that if I got a refund it would count as a repossession on my credit even though only a week had passed. Highline played to my ignorance of buying a car for the first time. Three months later the engine is now completely blown Highline hangs up on my phone calls and refuses to do Anything to fix my car. I have a warranty on the vehicle and they are no help because of various loopholes in the contract. I am very upset because I now do not have a car to travel back and forth to work and I was clearly scammed by horrible business practices More

Horrible! They sold me an unsafe car that needs extensive work. They have refused my phone calls. Vehicle has no heat, exhaust has holes in it and rear end is falling apart. Buyer beware... work. They have refused my phone calls. Vehicle has no heat, exhaust has holes in it and rear end is falling apart. Buyer beware... More

Great selection of used cars to choose from. Bought a 2010 Subaru Legacy in August and I love it! Go see BARB! Very friendly and helpful. I also love the free oil changes, eligible once you purchase a ca 2010 Subaru Legacy in August and I love it! Go see BARB! Very friendly and helpful. I also love the free oil changes, eligible once you purchase a car from this dealership. Highly recommend this place for anyone looking for a used car. - Jorge More

THE TWO SALES PEOPLE HANDLING MY PURCHASE WERE HONEST AND GAVE ME A GREAT DEAL. EVERYTHING FROM START TO FINISH WAS AS PROMISED. THEY WERE BOTH FRIENDLY AND MADE ME FEEL COMFORTABLE THROUGHOUT THE WHOLE BU GAVE ME A GREAT DEAL. EVERYTHING FROM START TO FINISH WAS AS PROMISED. THEY WERE BOTH FRIENDLY AND MADE ME FEEL COMFORTABLE THROUGHOUT THE WHOLE BUYING PROCESS. I WOULD GLADLY RECOMMEND CHARLIE AND PETER AS WELL AS HIGHLINE CAR CONNECTION, IF YOU ARE LOOKING FOR A QUALITY CAR. More

The Highline Car Connection has a great service and sales facility for my family! My daughter bought her first car from Highline (Volkswagen Cabrio) and its been running great for the last 7 months. I had a facility for my family! My daughter bought her first car from Highline (Volkswagen Cabrio) and its been running great for the last 7 months. I had a great experience dealing with Charlie and Mike and I felt confident that my daughter would have a quality used car. Its great knowing that my daughter can just bring her car up to get free oil changes whenever she needs them! I would highly recommend Highline if you are looking for a reliable used car in the Connecticut area! So far there has been no problems or repairs needed for my daughters car. My husband and I are looking into buying an Infinity G35x from Highline. This is the dealership to go for great service and quality used cars! More

Nothing but lies at Highline. Pictures of the F150 I was interested in showed running boards and plow hardware. Advertised w/ 101k miles and running boards. $12995. Got there to find no plow hardware,no run interested in showed running boards and plow hardware. Advertised w/ 101k miles and running boards. $12995. Got there to find no plow hardware,no running boards and 118k miles. Price unchanged. I was 1st told it was bought at auction and always serviced at Ford. Later I was told it was on consignment and NOT bought at auction. I ran the VIN at ford and found it to have never been serviced at ford and had 3 outstanding major safety recalls on it. I was told in august it had been there for a month, but the pictures had no leaves on the trees..later admitted it had been there since winter. Given the varied stories I chose not to buy it. When I got my deposit back I personally witnessed them using photoshop to remove the dents and scratches from the truck for its new listing. Now the ad was correct but they raised the price to 13995. Too many lies, and editing the photos just isnt right. After I pointed out why I chose not to purchase it they got really nasty in emails about me wasting their time and playing games with them. Sorry, but they wasted my time with their lies, but im glad I was on to them or I would have been sorry later Im sure. I will never recommend them. More

I went to this dealer completely new to the car buying experience, when i pulled into the place i was able to look around freely, i was asked once if i needed any help and i told the man i was just lookin experience, when i pulled into the place i was able to look around freely, i was asked once if i needed any help and i told the man i was just looking around. I was left alone and not pressured, when i found the car i fell in love with i was able to test drive the car right away and since i wasn't familiar with the area they sent someone with me so i didn't get lost. i was able to take a nice long test drive and and really fall in love with how the car drove. they gave me a very reasonable offer on my trade in, a 98 Honda civic, and after a little bit of paperwork i found out i was approved for a loan with a very reasonable interest rate. i picked up my infinity g35x the next day, it went through a complete safety check, i got new brakes all around and new tires too! they even gave the car a full detail, it looked like a brand new car. if your looking to buy a used car this is the place to go!!! More

I bought a used car from Highline. On the sales receipt, it said they would fix two problems with the car. They told me they took it to an upholstery shop to have the headliner fixed. It was such a bad job, it said they would fix two problems with the car. They told me they took it to an upholstery shop to have the headliner fixed. It was such a bad job, I couldn't believe a professional did it. I asked to see the receipt. They refused. I called the upholstery shop they said they took it to and they said they did not do the work. The owner of Highline then refused to fix the items and said the car was "as is". I have contacted an attorney. More

Very Friendly, but overpriced, was quoted a specific price and told he would write it up, he gave me a card which had the title sales manager. When I asked for the carfax he left and came back and said price and told he would write it up, he gave me a card which had the title sales manager. When I asked for the carfax he left and came back and said he had to talk to the sales manager (which I was under the impression he was from the business card he gave me). He produced the car fax but said he was not able to sell the car to me on the price that he quoted me that the sales manager would not allow it (The quoted price was the mean selling price of the cars that I had been looking at, so it was not by any means a "low ball price"). When I asked why he was going back on his word he stated to me "I was going to write it up and ask the sales manager to approve the deal" I was under the assumption that write it up meant sell it to me for this price since I was at the stage that I was going to write a check for him (which he did say that the dealership typically doesn't take buy he would "OK" the check for a deposit on the car since the car needed a few repairs before I could take it anyways. They are not reputable, they go back on their word. I did buy the same car for $1500 cheaper at another dealer. More

I think the overall experience was very comfortable and there was no pressure for me to purchase anything. They also gave me the number for a company that lowered my insurance rate $100 a month. They might there was no pressure for me to purchase anything. They also gave me the number for a company that lowered my insurance rate $100 a month. They might not budge from advertised pricing very much, but their pricing is very reasonable, especially in comparison to other dealerships (and the fact that you get free oil changes for the life of the car is a nice plus as well) More