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Hiland Toyota

Moline, IL

4.4
82 Reviews

5500 45th Ave Dr

Moline, IL

61265

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Showing 82 reviews

December 29, 2020

Will not trade anywhere else, even with a dealership much closer to me. I have so much trust in Hiland I bought this new vehicle sight unseen. Have purchased 10 new vehicles from Hiland Toyota. From t More

by jenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carlson
Dec 31, 2020 -

Hiland Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Hiland Toyota Team

December 11, 2020

No one got back to me about the vehicle. They were going to send pictures - didn't happen, didn't even get a price. I only talked with one sales person More

by ebrusk71
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
DAS Reputation, Lonnie Tapscott
Dec 15, 2020 -

Hiland Toyota responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. - The Hiland Toyota Team

Dec 15, 2020 -

ebrusk71 responded

I related my experience.It wasn't good. Don't know what else you want from me.

November 11, 2020

the sales person was genuinely friendly. the vehicle was ready for test drive when I arrived. the sales person was understanding to what i was asking for and did not try to persuade me to do something diffe More

by Kinected
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation, Lonnie Tapscott
Nov 12, 2020 -

Hiland Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Hiland Toyota Team

September 03, 2020

Great Toyota Dealership!If you're shopping for a car I Great Toyota Dealership! If you're shopping for a car I would definitely stop at Hiland Toyota first. You will not be disappointed! They also have a More

by Greg Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation, Lonnie Tapscott
Sep 04, 2020 -

Hiland Toyota responded

Greg, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Hiland Toyota Team

August 05, 2020

We have purchased several cars here and love their service and the people who work there! When we are ready well be back for more!i More

by Bevo
Recommend Dealer
Yes
Employees Worked With
John Augustine, DAS Reputation, Lonnie Tapscott
Aug 07, 2020 -

Hiland Toyota responded

Hi Bevo and thank you! We can't tell you how much we appreciate your customer loyalty! - The Hiland Toyota Team

June 25, 2020

Honest and friendly dealership where customer service is a top priority. I would recommend anyone looking for a new car to buy one from hiland Toyota. More

by cathy9656
Recommend Dealer
Yes
Employees Worked With
DAS Reputation, Lonnie Tapscott
Jun 25, 2020 -

Hiland Toyota responded

Cathy, we are delighted to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! - The Hiland Toyota Team

June 25, 2020

Gratifying Buying Experience From our first on-line contact, to the first phone call from sales representative Allen Rutledge, to our visit to the store, every person was welcomin More

by MOS2050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Rutledge, Certified Preowned Toyota Sales
Jun 26, 2020 -

Hiland Toyota responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. - The Hiland Toyota Team

June 11, 2020

Awesome Service Joe I bought my Corolla brand new in 1009 and have had it serviced there ever since. I currently have 291,000 miles on it and wouldn't take it anywhere e More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 11, 2020 -

Hiland Toyota responded

Thanks for your outstanding review, Bev! I'm very happy to hear that Joe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, The Hiland Toyota Team

June 11, 2020

Our salesman Eddie Morales was great to us, fast and efficient as well. We did not have to wait all day for our finance officer Kieth, which was awesome! We knew what we wanted, they didn’t try and talk More

by Beccers85
Recommend Dealer
Yes
Employees Worked With
Eddie Morales , DAS Reputation
Jun 11, 2020 -

Hiland Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, The Hiland Toyota Team

June 01, 2020

Excellent Customer Service!! Dave gave us the best customer service and provided us with a quick smooth transaction! We will definitely come back to purchase any future vehicles w More

by ianurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rutledge
Jun 03, 2020 -

Hiland Toyota responded

Thank you for your great review! We're glad to have Dave on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hiland Toyota Team

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