Hiley Acura
Fort Worth, TX
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900 Reviews of Hiley Acura
All I can say is ABSOLUTELY PHENOMENAL!! I have purchased two pre-owned Acuras, and a brand new one from MAC CHURCHILL and have always received the BEST service in TEXAS! My salesperson this time,Raffie was two pre-owned Acuras, and a brand new one from MAC CHURCHILL and have always received the BEST service in TEXAS! My salesperson this time,Raffie was professional and pleasant to work with all throughout the transaction. He made sure I was taken care of from the minute I walked in the dealership until my car was delivered. Finance was a breeze, which is not normally the case when shopping for cars. Every employee I have encountered at this dealership has always treated me with respect. I will only buy cars from the lovely staff at Mac Churchill and highly recommend you make the trip to Fort Worth the next time you are shopping for a car. More
Dont I wish I had read these reviews too, but my experience at MCA was horrible as well. What a lesson for my 9 year old who was with me how to completely ruin repeat business and positive refer experience at MCA was horrible as well. What a lesson for my 9 year old who was with me how to completely ruin repeat business and positive referrals. After three hours of haggling a monthly payment with Mo (yes I know) I had to wait till the finance man to see the sale price of the car, my trade in value and loan points. Had to haggle in the finance office. The price jumped 30 bucks a month with this guy. So tired of hearing, "comon, meet me halfway". Finally walked out, demanded they "un valet" my car and give me back my keys. Ultimately, I got the car I wanted for the price I wanted. But they still screwed me in the end. I went back to finalize the paperwork the next day and get the other keys and fob to the car. I was told "Oh sorry, you bought it as is". No freaking way. You only have one key and no fob? Seriously? This HAS to be one of the top two worst car buying experiences ever. I asked to talk to "Chris" the GM. He avoided me and sent the "business manager" to placate me. Business Manager says, "we're slammed today, Come back Monday and we'll try to scrounge up a fob for you" These guys suck. Avoid at all costs. More
Great dealership, very friendly and professional. Very happy with my service!! The minute I walked through the door I was greeted and Steven the sales consultant listened to my demands and delivered and w happy with my service!! The minute I walked through the door I was greeted and Steven the sales consultant listened to my demands and delivered and worked out a great deal, I'll definitely be returning in the future! More
There isn't a time that I have entered Mac Churchill Acura that I don't get the impression that there is a sincere appreciation that I am there. I met Sharbel Lattouf almost 2 years ago, anytime I see Acura that I don't get the impression that there is a sincere appreciation that I am there. I met Sharbel Lattouf almost 2 years ago, anytime I see him our conversations continue from the last one, which shows me he is truly listening and possesses what I feel business is losing which is customer relationships. I received a call from Cisco Nieves approx. 7 months ago attempting to offer an upgrade. He had a pleasant persistence about him, even though the upgrade could not happen a the time. He called me about about two weeks ago, remembering exactly what was important to me as if we had spoken with me the previous day. He was persistent without being annoying coupled wih humor. Most people are anxious and don't enjoy going into F&I, Michael West made it a pleasant experience as well as being very thorough. I had been through F&I before and was never informed of the options that were available. Don Boothe in service jumped to the opportunity to assist me with something I needed to send to Acura mfg. on my previous TSX. He could have instructed me on what to do instead of attending to it himself. Kudos to Mac Churchill Acura, once again you have managed to set yourselves appart from the automobile industries reputation!! GREAT JOB! More
I was in the market for a new car and my good friend referred me to Clement Adebesin because of his experience with him. I was very pleased with is approach and knowdlege and I was treated with respect. referred me to Clement Adebesin because of his experience with him. I was very pleased with is approach and knowdlege and I was treated with respect. The dealership has a friendly atmosphere and am enjoying my new MDX. You will not be disappointed. More
I would highly recommend Mac Churchill dealership. Darren Mitchell was my sales associate, he had so much knowledge in the industry I'm glad he helped me out. I'm overall very satisfied and will continue to Mitchell was my sales associate, he had so much knowledge in the industry I'm glad he helped me out. I'm overall very satisfied and will continue to use this dealership! More
I highly recommend Mac Churchill Acura. Everyone was very helpful and friendly. I am a single woman and purchased a TL Mr. Mitchell made me feel very at ease and was super helpful and friendly. I will recomm helpful and friendly. I am a single woman and purchased a TL Mr. Mitchell made me feel very at ease and was super helpful and friendly. I will recommend him to all my friends . More
When I walked into the place.I was greeted by a person named Darren Mitchell. He was really helpful on selecting the car to my liking by details I gave him. He was a nice and friendly person as a salesman named Darren Mitchell. He was really helpful on selecting the car to my liking by details I gave him. He was a nice and friendly person as a salesman. I would recommend Mac Churchill Acura to my friends and family. More
I was looking for a new car, wasn't sure what exactly to buy. I was on the way home from work and decided to drop by MacChurhill Acura. David Nguyen came to greet me and asked what he could do to help me. I buy. I was on the way home from work and decided to drop by MacChurhill Acura. David Nguyen came to greet me and asked what he could do to help me. I told him i was looking to buy a new car but wasn't sure what i wanted. He patiently assisted me in the process. He walked with me around the parking lot showing me the different cars inside and out. He quickly went inside and pulled out a few keys to test drive the cars. Helping me narrow down to 2 cars, the Acura TSX and TL. David was such a kind salesman didn't even feel like i was dealing with a sales man but more of a friend. He was honest and upfront, told me the good and bad of all the choices. He never once made me feel any sort of discomfort in buying a car like I have felt before. David walked me through the whole process with the dealer financing, and I was out the door in a short amount of time. David is a well trained sales man. They took their time with me, and they quickly put my into my new car. I am very happy with the service I received from David and MacChurchill Acura, I would highly recommend coming to MacChurchill and asking for David Nguyen if you are looking for a car. More
All I can say is, WOW. I have been a Acura owner for a number of years now and usually dread my visits for purchase. Ll of this changed when I visited Churchill Acura. I was warmly greeted by a gentleman number of years now and usually dread my visits for purchase. Ll of this changed when I visited Churchill Acura. I was warmly greeted by a gentleman named Darren Mitchell. He offered me coffee a free tour of the dealership. We spoke for awhile before he even mentioned that he would be happy to offer his services as a salesman. I felt like he wasent just out to make a commission but was a true professional. I will gladly refer everyone I know to Churchill Acura and especially to Sales professional Darren Mitchell. What a great experience. More

