Hiley Acura

I was looking for a new car, wasn't sure what exactly to buy. I was on the way home from work and decided to drop by MacChurhill Acura. David Nguyen came to greet me and asked what he could do to help me. I buy. I was on the way home from work and decided to drop by MacChurhill Acura. David Nguyen came to greet me and asked what he could do to help me. I told him i was looking to buy a new car but wasn't sure what i wanted. He patiently assisted me in the process. He walked with me around the parking lot showing me the different cars inside and out. He quickly went inside and pulled out a few keys to test drive the cars. Helping me narrow down to 2 cars, the Acura TSX and TL. David was such a kind salesman didn't even feel like i was dealing with a sales man but more of a friend. He was honest and upfront, told me the good and bad of all the choices. He never once made me feel any sort of discomfort in buying a car like I have felt before. David walked me through the whole process with the dealer financing, and I was out the door in a short amount of time. David is a well trained sales man. They took their time with me, and they quickly put my into my new car. I am very happy with the service I received from David and MacChurchill Acura, I would highly recommend coming to MacChurchill and asking for David Nguyen if you are looking for a car. More

All I can say is, WOW. I have been a Acura owner for a number of years now and usually dread my visits for purchase. Ll of this changed when I visited Churchill Acura. I was warmly greeted by a gentleman number of years now and usually dread my visits for purchase. Ll of this changed when I visited Churchill Acura. I was warmly greeted by a gentleman named Darren Mitchell. He offered me coffee a free tour of the dealership. We spoke for awhile before he even mentioned that he would be happy to offer his services as a salesman. I felt like he wasent just out to make a commission but was a true professional. I will gladly refer everyone I know to Churchill Acura and especially to Sales professional Darren Mitchell. What a great experience. More

I would highly recommend Mac Churchill dealership. Darren Mitchell was my sales associate, he had so much knowledge in the industry I'm glad he helped me out. I'm overall very satisfied and will continue to Mitchell was my sales associate, he had so much knowledge in the industry I'm glad he helped me out. I'm overall very satisfied and will continue to use this dealership! More

When I walked into the place.I was greeted by a person named Darren Mitchell. He was really helpful on selecting the car to my liking by details I gave him. He was a nice and friendly person as a salesman named Darren Mitchell. He was really helpful on selecting the car to my liking by details I gave him. He was a nice and friendly person as a salesman. I would recommend Mac Churchill Acura to my friends and family. More

I highly recommend Mac Churchill Acura. Everyone was very helpful and friendly. I am a single woman and purchased a TL Mr. Mitchell made me feel very at ease and was super helpful and friendly. I will recomm helpful and friendly. I am a single woman and purchased a TL Mr. Mitchell made me feel very at ease and was super helpful and friendly. I will recommend him to all my friends . More

My visits have always been awesome, the place is clean. Everyone is also extremely helpful, and very much friendly. The lady who sold me my car was very polite and i have been recomending others to her, he Everyone is also extremely helpful, and very much friendly. The lady who sold me my car was very polite and i have been recomending others to her, her names was Brittany Luna. She knows what she is doing, and what she was talking about. I love the car i now drive. More

thanks for your outstandingserviceand I really appreciate you and all your coworkers. I don'tknow how you guys got me approved but thanks for that miracle and may god bless you all. you and all your coworkers. I don'tknow how you guys got me approved but thanks for that miracle and may god bless you all. More

MacChurchill Acura is such a friendly and wonderful place. They were very helpful and I will be back for all my car needs. We worked with Cheryl Warren, she is so helpful and honest with every question place. They were very helpful and I will be back for all my car needs. We worked with Cheryl Warren, she is so helpful and honest with every question we had. More

It was by far the best experience at a dealership. Everyone was polite, and helpful. When just sitting, two people stopped and asked me if i needed anything which was very nice. Everyone was polite, and helpful. When just sitting, two people stopped and asked me if i needed anything which was very nice. More

Horrible experience today at Mac Churchill Acura! So I thought I'd log on to check reviews. I wish I had done this before driving over there. I'm not at all surprised to see lots of 1-star ratings wishing thought I'd log on to check reviews. I wish I had done this before driving over there. I'm not at all surprised to see lots of 1-star ratings wishing they could give none. Well here is another. I called MCA this morning to see if they still had a pre-owned Lexus IS250 that is listed on their website. They said it is available and asked if I would I like to make an appointment to see it -"as part of their VIP program". Sure! I gave them my info and was given an apporointment confirmation#(23810385) and instructed to arrive at 3pm and ask for Tony or Mike (both directors of pre-owned vehicles). I arrived at 3pm and thought it was strange that neither Tony or Mike cared to come out of their dark tinted glass cube to greet a "VIP" customer. So a sales guy Gene went to get the car. After 20 minutes (yes 20, maybe more) he came back with keys to an RX350 and said isn't that what you asked me for? I said no IS250 and lets just walk out to where it is b/c I don't have time to wait on you to drive it around. And that's when he told me that he didn't think they had it anymore. So walked into the tinted glass cube to speak with Tony and Mike and explained my story. And they said "oh yeah, well we wholesaled that car like an hour ago" COMPLETLY missing the fact that I had made an oppointment with his company to come look at the car. His response? "Yeah well, I'm sorry man, don't know what to tell you. We do have a lot of other cars on the lot I could show you it you'd like to....". Are you kidding me! I was blown away that these guys did not understand the problem! I had driven almost an hour to come see the car (for which I had an APPOINTMENT) and they wholesaled it "like an hour ago". I asked to speak to the owner of the dealership and got Sharbel Lattouf (I was kinda expecting Mac Churchill). So I have no idea if this is the owner or not. Anyway, I explained my situation and got the same response. Amazing! If I’m VIP, I feel real sorry for you poor non-VIP customers!! The stereotypical reputation of "used car sales" from years gone by is alive and well at Mac Churchill Acura, Fort Worth, Tx. Very slimy. If these are the tactics you use to get people on the lot, I foresee new ownership in the near future at Mac Churchill Acura -and the new owner will have gotten a great deal in bankruptcy court. More