Hiley Acura

Paul was very accomodating to my needs while searching for a new vehicle. The purchase process and negotiations were very straight forward and easy to understand. Once I had purchased my new MDX, Paul t for a new vehicle. The purchase process and negotiations were very straight forward and easy to understand. Once I had purchased my new MDX, Paul took the extra time to review all of the features of the vehicle with me and was very patient while answering any questions I had. More

I was shopping for a new vehicle and had been cross shopping mid-sized sedeans to replace my Infiniti G35, which was passed down to another family member. I shopped many local dealerships in the D shopping mid-sized sedeans to replace my Infiniti G35, which was passed down to another family member. I shopped many local dealerships in the DFW area, Audi, Lexus, Acura, and BMW. I came as I was, street clothes, somewhat intentionally as I've met many a salesperson who judged me right away simply from my clothing. BMW in Fort Worth and the Lexus in GP gave me horrible service, simply trying to rush me back out the door, the BMW 535i was at the top of my list followed by the albeit smaller but fun IS350. Put off by the sale people I went to the Audi in Irving and received very good service looking at an A4, but aside from the incredible interior, something left me wanting for more. Since I was already up in the northern area of DFW, I travelled to Mac Churchill Acura, and it was well worth the distance. I met a great sales person who treated me like I was the most important person he's ever met. He put me into an incredible black on black TL, and within about an hour, I was sold. The test drive was fun and really gave me a feel for the car, the interior is as good as the Audi, which is high praise for a car that once wasn't much nicer than an Accord. The employees at that dealership we exceptionally nice, quick, and very courteous. We had a little trouble nailing down the price, but it was still a few thousand less than the Audi or BMW and on par with the Lexus, but offered way more space and tech. David walked me through the whole process with the dealer financing, and I was out the door in a short afternoon. They train their staff there very well, and I never once the person that was rushed was me. They took their time with me, and we quick with the work they needed to do. TL:DR; If I could rate this dealer higher than a 5, I would. More

This was our second time buying from Mac Churchill and the second time we bought with Henry as our sales person. It definitely won't be the last. We love driving our Acura! We love the class that Mac Chur the second time we bought with Henry as our sales person. It definitely won't be the last. We love driving our Acura! We love the class that Mac Churchill has and the service department gets an A+ too! More

In February 2011, Cisco in sales and Dare in Finance helped me get into their last 2010 TL. I wasn’t crazy about the location of the dealership due to Friday rush hour traffic on 820 but my car buying e helped me get into their last 2010 TL. I wasn’t crazy about the location of the dealership due to Friday rush hour traffic on 820 but my car buying experience paid off in the end. My previous vehicle was a 2009 Toyota Camry and I was really overwhelmed with all the perks the TL has to offer. The process took awhile only because I had so many questions in regards to financing and the additional products they offer. Cisco offered to set up the blue tooth for my Iphone while I was working with Dare on the paperwork. More

I will be honest, this was the first dealership that I have ever dealt with in my life. I have heard horror stories from other people about dealerships and purchasing cars in general, needless to say I w have ever dealt with in my life. I have heard horror stories from other people about dealerships and purchasing cars in general, needless to say I walked in nervous and walked out with a huge smile on my face. I told Chris what I wanted, how much I could finance, and that I was a first time buyer. We worked together and made it happen. A few months later it was time to get my first oil change, I was directed to Kimmi Hamilton. He was wonderful to work with and had my car ready as soon as he could. When it comes time to purchase my next car I will most definately make the hour and a half drive to MacChurchill without a second thought. It will probably be the first and last dealership that I deal with and I am always telling people that it is worth the drive. Thanks for the WONDERFUL experience guys! More

The BEST experience ever! Coming from a background in the automotive industry I have visited, observed, and purchased from many other dealerships in the DFW area,NEVER again.. I will gladly go to Mac Churchi automotive industry I have visited, observed, and purchased from many other dealerships in the DFW area,NEVER again.. I will gladly go to Mac Churchill Acura again & AGAIN.. I have personally purchased 3 vehicles in the past 2 years from Mac Churchill Acura and have only positive things to say, I can go on and on forever. They have a very real and friendly staff, and are always more than willing to go the extra mile to answer any questions I may have. EVERY visit to Mac Churchill whether it be to trade, purchase, or have service done on my vehicles; I have always been able to get in, out and on my way in a timely manner -no problem! If ever we were to encounter any bumps in the process of working a deal, everything has always been explained to me and resolved. Where else can you honestly shop and get this kind of EXCELLENT service!? I drive nearly an hour and half plus from North Dallas just to simply get an oil change because I know that I will be well taken care of. I have been referring all my friends and family to this dealership and will continue to recommend them to anyone I meet that is shopping for a car. Buying a car is a serious purchase and you should only shop where you will be taken seriously. Not to mention competitive pricing, no one has been able to even come close to the great deals I have gotten on my last 3 purchases. THANK YOU! To the wonderful team @ Mac Churchill that I have had the pleasure dealing with time and time again. You will be seeing more of me in the years to come along with a new large following from the North Dallas area. Keep doing what you do best! More

Last year, I purchased a certified pre-owned 2006 Acura TSX from David McDavid Acura in Plano. I received a Carfax report which showed that it had not been in any accidents. After receiving a mailer cl TSX from David McDavid Acura in Plano. I received a Carfax report which showed that it had not been in any accidents. After receiving a mailer claiming that they would give you 120% of the black book value for your vehicle, we made a two-hour trip to Fort Worth yesterday to see what they would give me for my car. I actually called them to make sure they would honor the offer before we made the drive. We arrived around 1:15p, and finally sat down to work the numbers around 5:00 or 5:30p. They had inspected my car, and came back with an offer $6400 less than I owed, because they said my vehicle had been in an accident! I told them my vehicle had a Carfax report showing that it had never had body work, and I certainly have not been in an accident, so that was news to me. I wanted to walk out, but the sales guy, Onay, wanted to go back to his manager - so we did that two or three times. I was ready to walk away, but my husband felt that we had wasted too much time to do that, so we leased the MDX - for more down, fewer miles, and a higher payment than I wanted. They got top dollar for their vehicle, and I get bottom dollar. Funny how that works! Mac Churchill thinks I got a great deal and a fair price for my car. I totally disagree. I wish I had listened to my gut, because today I called David McDavid to let them know what had happened. Of course, they are telling me that I should have brought my car back to them, and they would have given me at least $3,000 more than Churchill. they also say that their mechanic found no problems with my car when they purchased it in December of 2009, so they old us a car with no problems. One or both dealerships are not shooting straight They're clearly just out to protect themselves. I asked Mac Churchill if I could return the MDX and get my car back. His response? NO. The paperwork has already been processed. So I'm screwed. Next time, I need to listen to my gut and walk out. But right now, I don't think I ever want to do business with any car dealership again. More

As an ex-dealer myself (recently sold a Chrysler/Dodge/Jeep dealership)I was dreading the process of shopping for a car. However those fears proved to be unfounded. I submitted a request Chrysler/Dodge/Jeep dealership)I was dreading the process of shopping for a car. However those fears proved to be unfounded. I submitted a request for an online price quote and was quickly responded to by Cheryl Warren. She offered me an incredibly good price on the new car, an excellent offer on my trade and made the whole process easy and painless. I would wholeheartedly recommend her to anyone looking for a new Acura. Cheryl does exactly what she says she will with none of the BS usually encountered. I sure hope she's around when I get ready for the next one!!!! More

I have purchased over 20 new or used vehicles over the past 36 years. Only one other dealership has come close to the wonderful experiences I have had at Mac Churchill Acura. This is my second vehicle t past 36 years. Only one other dealership has come close to the wonderful experiences I have had at Mac Churchill Acura. This is my second vehicle to purchase there and I am sure to be back again. Everyone I dealt with from Mr. Smith meeting me at my car when I arrived, in the rain nonetheless, to the finance officer who finished the deal, worked with me to get me everything I wanted or expected with regard to my vehicle. I was in and out in about 4 hours driving my new vehicle. The atmosphere at the dealership was upbeat and relaxed. This experience is by far the best. They even exceeded my expectations based on my previous experience there. Kudos to Mark and everyone who made this possible. More