Hiley Acura

So I got lured in like everyone else with the "up to 120%" voucher. The thing is that black book is Auction pricing. It can be a vehicle with 5000 miles or 45000 miles and you will get the same average 120%" voucher. The thing is that black book is Auction pricing. It can be a vehicle with 5000 miles or 45000 miles and you will get the same average auction price for your vehicle. I talked to the salesman and told him I only wanted to see where I was with my car and get my monthly payments lowered. I also told him if I traded my car in I would not be trading it in how it sits and that I would be taking off my aftermarket parts and replacing them with the OEM parts. He told me that was fine. After about an hour of negotiating on the car that I wanted we reached an agreeable price for a Black/Black TL with some nice upgraded wheels and the OE front, side and rear spoilers. In negotiating there was a lot of pressure to get me into the vehicle, which affected my decision. When everything was said and done, they told me they could not put me in the vehicle we negotiated on as is and they put me in a different vehicle. I went back a few days later and talked to the sales GM and he told me that we were not negotiating on this TL, but a Technology TL. He went to get the paper work and could not find the original paper work with the negotiations. I had to sign paperwork 2 times because they had the wrong VIN on the original paper work. I am very disappointed in the service I have received with my purchase. I have contacted Acura and I'm not surprised, they put a wrong phone number in for my survey. Even though I filled out a form putting my correct address, name and phone number. I will not be going back to this dealership for any reason. More

I was In the market for a used but in great condition suv. Brook new what I was looking for and he had it available and ready to go. He worked real hard to met my needs and managed for me to get a great suv. Brook new what I was looking for and he had it available and ready to go. He worked real hard to met my needs and managed for me to get a great deal. I end up buying it and I'm so happy I did and I would recommend this place and Mr. Brook to any of my friends who are in the market to buy a new or used car. More

I kept seeing the Acura TL on the tv commercial and I kept telling myself I wanted one. I went to the dealership just to look but Cisco, the good salesman he is, talk me into buying a 2010 Acura TL. I lo kept telling myself I wanted one. I went to the dealership just to look but Cisco, the good salesman he is, talk me into buying a 2010 Acura TL. I love it. Dare in finance was great also. He made my buying experience very smooth. More

My experience with Mac Churchil on 5/14/11 was a great one. Everyone was courteous, responsive and professional. I couldn't ask for better time spent at a dealership. I want to explicitly give props to th one. Everyone was courteous, responsive and professional. I couldn't ask for better time spent at a dealership. I want to explicitly give props to the sales rep Cisco. He went above and beyond with his customer service. He is a credit to this profession. It is the little things in this business that make the difference and he came through on all levels. More

After 22 years of being a Grubb's Nissan customer, Paul Garrett won me over to the Mac Churchill Acura Dealership. From an internet inquiry, Paul responded immediately and invited me into drive an RDX. W Garrett won me over to the Mac Churchill Acura Dealership. From an internet inquiry, Paul responded immediately and invited me into drive an RDX. With great patience, he demonstrated every inch of the car. I was leary of the Tech package at first, being a Grandma; but Paul continued to show great patience in showing me what the RDX could do for me. I test drove the car twice before zeroing in on the RDX. When they didn't have my "color", they searched and found 4 in the State of Texas. They provided transportation for the RDX to arrive early the next week. I feel so free to call Paul anytime with any question. One of the final decision makers, was the "Excellent Service" offered by Mac Churchill. He also gave me his cell phone number in case of any emergency. Paul is extremely "Customer Service" oriented. He takes pride in helping his customers find the "right" vehicle. I'm excited to be a part of the Dealership. More

Im Rohan Amadoru from Addison,TX.I was searching for a new MDX vehicle on the internet and came across few dealerships in my area. I contacted Paul in Mac Churchill Acura in fort worth about a new MDX. he new MDX vehicle on the internet and came across few dealerships in my area. I contacted Paul in Mac Churchill Acura in fort worth about a new MDX. he was very accomodating to my needs.also Jason Albrarran,Jeff Higy, Dare, help me with the purchase process and negotiations. it was very straight forward and easy to understand. they were very friendly and help full not like the Goodson Acura in Irving,Tx Once I had purchased my new MDX, Paul took the extra time to review all of the features of the vehicle with me and was very patient while answering any questions I had. Aslo Mr Mac the owner of the dealership spoke to me personally. he over looked at my process and negotiations. More

Paul was very accomodating to my needs while searching for a new vehicle. The purchase process and negotiations were very straight forward and easy to understand. Once I had purchased my new MDX, Paul t for a new vehicle. The purchase process and negotiations were very straight forward and easy to understand. Once I had purchased my new MDX, Paul took the extra time to review all of the features of the vehicle with me and was very patient while answering any questions I had. More

This was our second time buying from Mac Churchill and the second time we bought with Henry as our sales person. It definitely won't be the last. We love driving our Acura! We love the class that Mac Chur the second time we bought with Henry as our sales person. It definitely won't be the last. We love driving our Acura! We love the class that Mac Churchill has and the service department gets an A+ too! More

I was shopping for a new vehicle and had been cross shopping mid-sized sedeans to replace my Infiniti G35, which was passed down to another family member. I shopped many local dealerships in the D shopping mid-sized sedeans to replace my Infiniti G35, which was passed down to another family member. I shopped many local dealerships in the DFW area, Audi, Lexus, Acura, and BMW. I came as I was, street clothes, somewhat intentionally as I've met many a salesperson who judged me right away simply from my clothing. BMW in Fort Worth and the Lexus in GP gave me horrible service, simply trying to rush me back out the door, the BMW 535i was at the top of my list followed by the albeit smaller but fun IS350. Put off by the sale people I went to the Audi in Irving and received very good service looking at an A4, but aside from the incredible interior, something left me wanting for more. Since I was already up in the northern area of DFW, I travelled to Mac Churchill Acura, and it was well worth the distance. I met a great sales person who treated me like I was the most important person he's ever met. He put me into an incredible black on black TL, and within about an hour, I was sold. The test drive was fun and really gave me a feel for the car, the interior is as good as the Audi, which is high praise for a car that once wasn't much nicer than an Accord. The employees at that dealership we exceptionally nice, quick, and very courteous. We had a little trouble nailing down the price, but it was still a few thousand less than the Audi or BMW and on par with the Lexus, but offered way more space and tech. David walked me through the whole process with the dealer financing, and I was out the door in a short afternoon. They train their staff there very well, and I never once the person that was rushed was me. They took their time with me, and we quick with the work they needed to do. TL:DR; If I could rate this dealer higher than a 5, I would. More

In February 2011, Cisco in sales and Dare in Finance helped me get into their last 2010 TL. I wasn’t crazy about the location of the dealership due to Friday rush hour traffic on 820 but my car buying e helped me get into their last 2010 TL. I wasn’t crazy about the location of the dealership due to Friday rush hour traffic on 820 but my car buying experience paid off in the end. My previous vehicle was a 2009 Toyota Camry and I was really overwhelmed with all the perks the TL has to offer. The process took awhile only because I had so many questions in regards to financing and the additional products they offer. Cisco offered to set up the blue tooth for my Iphone while I was working with Dare on the paperwork. More