Hiley Audi Volkswagen Of Huntsville

Fantastic experience, this is my fourth Audi purchase and the Q7 is the best yet. JJ my, Sales Representative is knowledgeable about the many features of the Q7 was a pleasure to work with and spent the ti the Q7 is the best yet. JJ my, Sales Representative is knowledgeable about the many features of the Q7 was a pleasure to work with and spent the time to build and find the car we wanted. Additionally Mark, the Finance Director is professional and made the closing an easy process! And finally I want give a shout out to the Service Department who have I have worked with over the years. More

Not honest, very unprofessional and untrained, drove hour out od the way to get service here, very sub par don’t waste your time, their ratings have been crashing over the past year. out od the way to get service here, very sub par don’t waste your time, their ratings have been crashing over the past year. More

I worked with Josh Manigan on the purchase of our S8. He made himself available to answer our questions before we made the four and a half hour drive. The car was exactly as advertised and the price was He made himself available to answer our questions before we made the four and a half hour drive. The car was exactly as advertised and the price was what we were quoted...no "hidden fees" when we got to the signing. Mark Tucker in the Financing department had the quotes for our rates. He explained the best course of action for our sales but also presented other options. A pleasure to work with. More

Jeb Stewart was extremely helpful and friendly in the service department.. He will be very benefical to Audi of Huntsville !! service department.. He will be very benefical to Audi of Huntsville !! More

My boy Harrison was great. I’m from out of town and he worked with me to make my experience smooth. Took me about an hour to do the financing, but that was mainly due to the fi I’m from out of town and he worked with me to make my experience smooth. Took me about an hour to do the financing, but that was mainly due to the financial guy being a Raiders fan and me being a Chiefs fan. I wouldn’t hold him being a Raiders fan against him. He did his job well and was courteous and answered my questions. It’s not his fault he’s backing the wrong team, lol. More

I had one of the best car purchasing experience working with Tairon Payne, He was very knowledgeable and could answer all my questions. It is rare to deal with a honest, nice person during this time in with Tairon Payne, He was very knowledgeable and could answer all my questions. It is rare to deal with a honest, nice person during this time in the world.. I would recommend Anyone to go purchase a Volkswagen from Hiley Volkswagen and go see Tairon Payne. More

They helped me buy my second car and Matt was very helpful and welcoming. Since I’m young I have short credit history and they helped me the best they could to get the car. helpful and welcoming. Since I’m young I have short credit history and they helped me the best they could to get the car. More

Service Dept. is dishonest and will try to charge for unnecessary repairs. My wife brought our VW Jetta there with a slow oil drip thought to be a bad gasket on is dishonest and will try to charge for unnecessary repairs. My wife brought our VW Jetta there with a slow oil drip thought to be a bad gasket on the oil pan plug since Jiffy Lube had recently done an oil change. Should have been very quick & inexpensive fix. My wife received a call the next day saying that the Turbo Air Intake pipe was wore out & needed to be replaced at a cost of $550. Part is $250 & 2 hours of labor. I looked up the part & their price was correct. However, I had a hard time understanding how an air intake would leak oil. I went down there & asked to look at my engine. I found NO oil leakage anywhere around the intake pipe, which is right on top of the engine in plain sight. Also, the part is made of aircraft aluminum and not worn out. Also, there are no moving parts nor anything that could rub or abrade a hole in the pipe. I looked under the car and saw where the oil had dripped from the opposite side of the engine. I then asked for my keys, left the dealership, and will NEVER go back. More

Had a wonderful experience! Very friendly sales person that was very attentive to our needs and went above and beyond for us. that was very attentive to our needs and went above and beyond for us. More