Hiley Mazda of Arlington

Well I had three vehicles in my scope, one from Ford, Toyota and Mazda. The Mazda Tribute was what I was interested in but Hiley had sold all of them.....that made me feel two things; (1) the vehicle is Toyota and Mazda. The Mazda Tribute was what I was interested in but Hiley had sold all of them.....that made me feel two things; (1) the vehicle is as good as the on-line ratings claimed (2) Hiley must have a good reputation to sell out on any model. I met with Aaron and he answerred all my questions, without pressuring me to consider another vehicle. We were standing near the showroom doors and there was a 2012 Mazda5 touring there and it caught my eye. I asked Aaron about it, he told me how many features were added since the last model (2010 Mazda skipped a year to add more imporvements) so then we took a test drive and I was really impressed. Initially there wasn't any special incentive financing available on that model so I went to my credit union to see what I could arrange. Got a 3.0% APR on 54 or 60 months. Went back to make the deal and Paul (?) Aaron's sales manager came over to introduce himself and asked me if I'd be interested if his team could find a better finance rate. I agreed I would, they did (1.9% @ 60) and we made the deal, 50-60 minutes later I was sitting in my new Mazda5 with Aaron as he went over the checklist and showed me all the features. I've only had the vehicle for one day but I am just so very happy with it and the treatment from the dealership. They are without a doubt now my favorite dealership. A little history about me, I literally dread buying a new car. I hate having to work with a salesperson who has to take th eoffer to the manager, comes back with a new counteroffer and then we do this back and forth until the deal is where either the dealership or I am comfortable and we finally agree on the deal. I told Aaron this when I first introduced myself, that I know their job is to sell the product for the best price they can get and I know that they have to make a profit so I let him know I didn't want to go through all that and if you give me a price that is giving you /the dealership a fair profit while also lett ign me come away with a lesser price than close to MSRP I'll be happy. Aaron and his maanger respected my wishes and did exactly that. So I felt we all won and the deal was adequate savings for me and the dealership made it's profit and everyone smiled! I've bought about 6 new cars in my lifetime before this one and I have NEVER felt that good when I drove off. These folks are great pr for Mazda! Glenn Urquhart Burlson, TX More

We walked into this dealership knowing what we wanted ahead of time and were pleasantly surprised at the courtesy and respect we were given as customers. We were treated as if we knew what we were talki ahead of time and were pleasantly surprised at the courtesy and respect we were given as customers. We were treated as if we knew what we were talking about, negotiations were upfront and fair, no salesmanship games were played, and everyone from Aaron to the financial person (who's name escapes me) were just great. We got the car we wanted at the price we wanted, even with a couple of extras thrown in for good measure, and we couldn't have been happier. We will definitely be recommending both Aaron and Hiley Mazda to our friends if they are in the market for a Mazda. More

Ken was great to work with. I am loving my CX-7. The customer service was excellent. I prefer to do most of the communication over email. Ken was quick to respond and gave me enough time to make an info customer service was excellent. I prefer to do most of the communication over email. Ken was quick to respond and gave me enough time to make an informed decision. This was the second Mazda we bought through Hiley. I highly recommend the dealership. More

Before I bought my last vehicle I was previously intersted in a Mazda3, after I moved into my own place my previous vehicle became to small and I was wanting something bigger. I contacted Hiley Maz intersted in a Mazda3, after I moved into my own place my previous vehicle became to small and I was wanting something bigger. I contacted Hiley Mazda in hopes that a new Mazda3 was in my price range and they would work with my trade since I still owed on the last car. I spoke with Seth and he was very quick to respond to my questions and even text me to keep in contact and make sure I would be coming to our appointments and what colors of the vehicles I was interested in so he could have them ready for me to see. When I first arrived at the dealership I was greeted and another sales man opened the door and asked who I was looking for and offered me some water. Within a few minutes Seth came to greet me and took me to look at the car. He showed me some features and told me differnet things about the car and then suggested we go on a test drive. He took me on a longer than normal drive so we could go through a couple different areas so I could get a good feel for the car. Seth was very knowledgeable and made the paper work process easy. I would deffinately do business again, it was a very nice experience. More

We purchased the car for our 15 year old twin daughters. Seth greeted us on the lot. He was very knowledgeable and friendly. We knew the Mazda 3 was the car we wanted for our daughters. Safe, enough power f Seth greeted us on the lot. He was very knowledgeable and friendly. We knew the Mazda 3 was the car we wanted for our daughters. Safe, enough power for acceleration, great breaks, bluetooth cell phone compatibility so they can talk not text if needed. Those were the things WE looked for. It was sporty, pretty and IPOD compatible those were the things our daughters looked for. The deal went smoothly and we took the car home with us. It was scheduled to have window tinting and the protectant inside and out which I think is a must for new drivers. Check out all the information before you turn it down. We were going to turn it down but after hearing about the warranty on the outside we were sold. Our schedules are crazy and difficult to cordinate. A shuttle service was offered but it would have been difficult to get the car home. I had errands to run and kids to shuttle. When I mentioned this to Seth he offered to drive a dealer car over leave it and pick up my daughter's car and take it in for me. I still had my car for transportation so I was able to get my things done. Seth showed up to pick up the car. It was his day off. I had no idea. That is service. We are thrilled with our experience and we were referred by my mom who bought her Mazda there a few years back. Hopefully in the very near future we will be able to snag the CX9. Beautiful car. I would highly recommend Hiley Mazda and personally recommend that you deal with Seth. He is great. More

This is a great dealership for purchasing a new car. I've bought from them in the past and their service department is stellar as well. This time we bought two Mazda 2s from Seth who is now their internet sa bought from them in the past and their service department is stellar as well. This time we bought two Mazda 2s from Seth who is now their internet sales rep. He patiently worked with me and provided a completely non pressure but friendly and helpful attitude. My only complaint is that I've attempted to trade in two vehicles in the past here and their trade in offers are well below par and I ended up selling them elsewhere. But overall a great experience and highly recommended. More

I first called about a week before I wanted to actually visit the dealer ship. I had general questions - price/down payment/options/etc. The next day I recieved a phone call from Aaron C asking me what I w visit the dealer ship. I had general questions - price/down payment/options/etc. The next day I recieved a phone call from Aaron C asking me what I was actually looking for. I told him my exact dream car and he said he would research it. Within in an hour I had an email from him with the picture of the car I wanted at a great price! I set a date and showed up and he already had it pulled around ready for a test drive. A+ service. I had a great car, a great deal, and I drove off the lot within 3 hours. Best car buying experience ever!!! I will be returning as will my family for more vehicle purchases soon! :) More

Aaron was great. He was very helpful and informitive. He made sure I knew how to operate my new Mazda by letting me get a nice test drive and sitting in it with me and showing me all the perks of the new Ma made sure I knew how to operate my new Mazda by letting me get a nice test drive and sitting in it with me and showing me all the perks of the new Mazda3. Now I am cofortable with my new car and not unsure how things work. I feel like I got a great deal and I love my car. More

My purchasing experience at Hiley Mazda of Arligton was great. This car purchase was the most painless car purchasing experience I have ever had. Hummara (Mara) worked with me from the very beginning sta great. This car purchase was the most painless car purchasing experience I have ever had. Hummara (Mara) worked with me from the very beginning stages of my vehicle research to the final purchase. Mara was fantastic. She was extremely friendly, courteous, and non-pushy. She respected my need to think the purchase over and was open to my opinions about price and vehicle style. She always returned telephone calls and emails - even when my questions were silly and she did not have a guaranteed sale. Because of Mara, I currently own an awesome vehicle that I really love. No regrets on the purchase of my Mazda CX-7. I would highly recommend this dealership, and particularly, working with Hummara "Mara" Siddique. More

Very friendly and hassle-free. Great price. Excellent experience, best that I ever had. Very honest and upfront. I did not have to negotiate, price quoted was far less then I expected. What a difference experience, best that I ever had. Very honest and upfront. I did not have to negotiate, price quoted was far less then I expected. What a difference this was, stress-free. Very fast, too. Thank you, Mara! More