Hiley Volkswagen of Arlington - Service Center

Excellent Customer Service This was our second time in for service and have had nothing but excellent service. Mo has been extremely informative and always willing to go above a This was our second time in for service and have had nothing but excellent service. Mo has been extremely informative and always willing to go above and beyond! I truly appreciate that being that the vehicle is my 17 yr old sons and this time around he was there to experience the whole maintenance process. My son walked out talking about Mo was a “beast.” Thanks Mo for giving my son an to remember and now he won’t mind taking his car in by himself. More

Efficient and easy I got a oil change and tire rotation quicker and less money than visits to other oil change places. Hokey has always had very professional service wri I got a oil change and tire rotation quicker and less money than visits to other oil change places. Hokey has always had very professional service writers and service techs. I would rather drive another 20 minutes out of the way in order to bring my car for routine PM’s. More

Thanks! My service appointment lasted a little longer than originally estimated but I need service so rarely that I forget that the wait is worth it! My service appointment lasted a little longer than originally estimated but I need service so rarely that I forget that the wait is worth it! More

They care about you as a customer. Courteous, knowledgeable professionals backed up by trained Volkswagen technicians make for a positive customer experience. A nice touch: They even Courteous, knowledgeable professionals backed up by trained Volkswagen technicians make for a positive customer experience. A nice touch: They even hand washed the car before I picked it up. More

Best dealership ever Mo always gets me in when I need and treats me with the utmost care.... I love that the technician during inspection kit tax me a video of that serv Mo always gets me in when I need and treats me with the utmost care.... I love that the technician during inspection kit tax me a video of that service, very cool........ More

Dedicated, thorough, professional. Mo Qadurra is the best Service representative that I have had the pleasure to deal with at a dealership. Mo and the team in the Hiley VW service dep Mo Qadurra is the best Service representative that I have had the pleasure to deal with at a dealership. Mo and the team in the Hiley VW service department always put the customer first, and provide excellent customer service. More

Check engine light Mo has always been so incredibly helpful as my service adivisor. He explains exactly what is going on and always keeps me up to date as to what’s goin Mo has always been so incredibly helpful as my service adivisor. He explains exactly what is going on and always keeps me up to date as to what’s going on. There are service centers closer to my house but I will always drive to Mo! More

Always satisfied Mo is the best!!! I always request him because he never makes me feel rushed and he always explains everything to me!! Me and my Beetle Bug are very h Mo is the best!!! I always request him because he never makes me feel rushed and he always explains everything to me!! Me and my Beetle Bug are very happy! More

Mo for President There are other customer service representatives and then there is Mo? No will fix any issue any problem period! Mo for President trust in Mo! There are other customer service representatives and then there is Mo? No will fix any issue any problem period! Mo for President trust in Mo! More

Helpful and pleasant He helped me with all that I needed him to do. Very helpful and pleasant the whole time. The parts manager was extremely kind and giving and knowledge He helped me with all that I needed him to do. Very helpful and pleasant the whole time. The parts manager was extremely kind and giving and knowledgeable. More