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Hill Buick GMC
Newtown Square, PA
1,838 Reviews
As a Dealer of the Year Award Winner the last 4 years, we are here to provide you with a World-Class experience! With over 30 years of automotive experience this family owned and operated dealership has been an integral part of the Delaware Valley community. We strive to provide the best sales and service in Newtown Square, Media, West Chester and the surrounding towns in Delaware and Chester Counties.
Our Certified Sales and Service staff will exceed your expectations with top notch customer service. We truly value each and every one of our customers and will always work to make sure that all of your automotive needs are fulfilled in a professional, caring, and efficient manner. Visit us to experience the Hill Buick GMC difference! www.HillBuickGMC.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,838 reviews
May 20, 2015
New GMC We had an excellant experience. Dave Hill and Mark Robinson understood our desires and patiently worked with us to assure we were totally satisfied. W We had an excellant experience. Dave Hill and Mark Robinson understood our desires and patiently worked with us to assure we were totally satisfied. We will reommend these folks to our family aND FRIENDS. More
by svenson1
Helpful May 14, 2015
Bruce Casinelli Bruce was a true professional. He was friiendly, courteous . Bruce provided excellent information. He was a big help when it came to introdusing us Bruce was a true professional. He was friiendly, courteous . Bruce provided excellent information. He was a big help when it came to introdusing us to new technology on car and transferring $tuff to new car from old. More
by hnblair
Employees Worked With
Bruce Casinelli
February 28, 2015
Excellent Experience Our vehicle search ended at O'Reilly. Not only was the Acadia everything that we wanted, sales consultant Jay Meaney went above and beyond to make su Our vehicle search ended at O'Reilly. Not only was the Acadia everything that we wanted, sales consultant Jay Meaney went above and beyond to make sure we were satisfied. We've owned our current vehicle for many years and weren't looking forward to shopping for a new one. Jay made our shopping easy. He found an Acadia on the lot that met our requirements, and led us completely around the interior and exterior of the vehicle and explained everything. Jay also offered his assistance in the future should we have more questions. We did not feel pressured at O'Reilly, rather we felt that the entire staff was there to make the experience as pleasant as possible. We love our new Acadia and would absolutely recommend O'Reilly to anyone shopping for a new vehicle. Ask for Jay! More
by hav5
Employees Worked With
Jay Meaney
February 23, 2015
They don't care about you How this site has 100% satisfaction I find incredulous! Look at YELP fpor some real reviews. The entire dealership has problems both in service, s How this site has 100% satisfaction I find incredulous! Look at YELP fpor some real reviews. The entire dealership has problems both in service, sales staff and sales management. We leased a 2013 Buick Lacrosse and, fortunately, the car was the only good thing that came out of the "Buick Experience". The salesman misrepresented the Excess Wear feature of the lease saying "Buick doesn't nickel and dime you" for little dings. He never showed us the applicable provision on the lease document nor told us about what really happens when you turn in the car. And what car after 2 years hasn't had a ding from another car door in a parking lot? Then, much to our surprise, before the car is due back you get an end of lease "package" with instructions and with a template with a quarter-sized opening. Anything bigger than the quarter sized opening is chargeable. When I returned the car, and discussed it with the General Sales Manager, he too mislead me saying "if you do get a bill, you can negotiate it". He forgot to tell me whatever balance wasn't paid to the bank (Ally, the successor to GMAC) will appear on your credit reports as an unpaid debt. Stay away from these guys! Find another dealer. Run as fast as you can! More
by esquba
January 14, 2015
Overall excellent experience We found the experience with the sales person (David Crawford) a pleasant one. We are very happy with the vehicle as it has met all of our needs and e We found the experience with the sales person (David Crawford) a pleasant one. We are very happy with the vehicle as it has met all of our needs and expectations. We would recommend both the dealership and vehicle to people who are looking for a similar vehicle. More
by RobynChek
Employees Worked With
January 14, 2015
A Great Experience!!! A great experience at O'Reilly. David Crawford was excellent in helping me decide which car I should buy according to the criteria I presented him.. A great experience at O'Reilly. David Crawford was excellent in helping me decide which car I should buy according to the criteria I presented him...plus he went out of his way to go over all the technical amenities of the car. He left the door open for me stating that I can contact him anytime if I needed any additional tutoring...this was a big plus for me!!! His personality was great...he knows how to relate to people...One day I was in the area so I stopped in O'Reilly's to say hello and Dave asked me again how I was doing with the car and offered to review the information he showed me when I bought the car. Everyone at O'Reilly treated me with warmth...the GM, Ken, was very nice and accommodating. I definitely would recommend this dealership to my friends. More
by Tavernman
January 14, 2015
2015 Yukon XL I likely would not have purchased this SUV had it not been for the top-rate service received from Dave Crawford. His approach, where I did not feel a I likely would not have purchased this SUV had it not been for the top-rate service received from Dave Crawford. His approach, where I did not feel as though I was being sold but rather helped and assisted is how all salepeople, whether at a car dealership or any where else should sell. Dave was as well-informed as possible about the car I got, and I would recommened anyone looking to puchase a GMC or Buick to go to O'Reilly and ask for Dave by name. I thank Dave for his help and approach. More
by dhkozloff
Employees Worked With
December 31, 2014
Purchase of 2014 Regal GS Ken and Bruce were very easy to deal with. We negotiated a price we could both agree upon. The car is a perfect fit for me and my present situation. Ken and Bruce were very easy to deal with. We negotiated a price we could both agree upon. The car is a perfect fit for me and my present situation. More
by Bill
Employees Worked With
Ken Kovack, Bruce Casinelli
December 30, 2014
Happy with my new car The folks at O'Reilly were very nice and got me in and out the door quickly. I got a great car for a good price. The folks at O'Reilly were very nice and got me in and out the door quickly. I got a great car for a good price. More
by Trexvszombies
December 10, 2014
Excellent buying experience This was the 3rd GMC that I've purchased from O'Reilly since 2009. All three buying experiences have been great. This time I called Ken Kovack and t This was the 3rd GMC that I've purchased from O'Reilly since 2009. All three buying experiences have been great. This time I called Ken Kovack and told him which new vehicle I was looking for. He had Dave Crawford work with me to decide which options I wanted and which ones I didn't. Instead of having to order the vehicle and wait, O'Reilly had one being delivered the following week. When the vehicle arrived, Dave had the dealer options installed and then called me to schedule a time convenient for me to pick up the vehicle. When I arrived to pick the vehicle up, everything was ready to go. The paperwork was ready to go and was completed quickly. Very positive experience. I'll purchase my next GMC from O'Reilly. More
by kenmara914
