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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

3.7
400 Reviews

400 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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May 08, 2020

Very easy to know what was going to be done and prices were up front and deals were explained very well. I enjoyed my quick and easy experience More

by joshpoulin
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the 5 STAR rating! Customer satisfaction is our TOP priority! I will enjoy sharing this review with Michael and our service team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manger.

May 04, 2020

Outstanding service!! Brian is a great service advisor to work with. The service team all around are a great group of men and women to work with. More

by prayer
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
May 05, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and 5 STAR recommendation! Your satisfaction is TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

April 23, 2020

very friendly / quick service service was terrific. quick friendly staff. took exactly how long they quoted. Gave me some pricing on some tires for my wife's jeep as i waited. More

by rodsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and 5 STAR recommendation! Your satisfaction is TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

April 17, 2020

The best service EVER. They picked up our car, left a loaner, then returned ours. COVID19 sanitized. Will only buy next car there. The guy’s name that delivered our car was DJ. More

by djseg
Recommend Dealer
Yes
Employees Worked With
We only know his name is DJ and was polite and professional , David Del Regato
Apr 20, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and 5 STAR recommendation! Your safety and satisfaction is TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

April 16, 2020

Aaron is a great and friendly person to deal with along with all of the staff. It is a pleasure to do business at your dealership. Thank you More

by Don Z
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville, Mason Donahoo
Apr 17, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Don! Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR!

April 08, 2020

Service department was very friendly, took care of oil change and damper recall. Looking forward to go back for the next oil change and get the clutch recall. More

by roberto_francis
Recommend Dealer
Yes
Employees Worked With
Beth Campbell
Apr 08, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Roberto! Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR!

April 07, 2020

Last week I bought a 2019 Chrysler 300C from a dealership in GA. Turns out I needed an alignment after I discovered damage to a passenger tire after the vehicle was delivered. The GA dealership told me to ta More

by Ocnlvr33
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Apr 08, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for letting us know how great of a job David did! We will make sure to pass this along to him. Please let us know if you ever need anything else. Thank you for trusting us with your service.

March 26, 2020

The employees are always clean, friendly, and exceptionally helpful. I have not met one person at this dealership that has not had a great attitude More

by charlotte
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Mar 30, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Charlotte! Customer satisfaction is our top priority. We are happy that you enjoyed your service with us. Please let us know if you need anything else. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

March 20, 2020

Brian Chico was very detailed with my auto service experience. He broke the prices down so I could choose what to repair, and he put the most informant things first. I didn’t feel pressured that I ha More

by Ranaldson
Recommend Dealer
Yes
Employees Worked With
Brian Chicco, Alissa Lindheim
Mar 23, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for leaving a review! We are so pleased to hear about your great experience with Brian. We will be sure to pass this along to him. Please let us know if you need anything else. Thank you for choosing Hill-Kelly!

March 14, 2020

Efficient, pleasant, competent, honest, speedy, accommodating. Best experiences at a dealership. Honest: don't find things to repair or service unnecessarily. Usually service accomplished in less t More

by lbjri
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Del Regato
Mar 16, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and awesome 5 star rating! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

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