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Hiller Ford

Franklin, WI

4.7
251 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve. Sincerely, Jay Hiller ( Ken's son ) President
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6455 S 108th St

Franklin, WI

53132

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Showing 251 reviews

April 22, 2010

I took my Ford 500 in for service and was very satisfied with the work that was performed by Don and the service dept and they were very helpful and friendly. My car was fixed right the first time and it d More

by joanhud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don berka
Mar 20, 2012 -

Hiller Ford responded

joanhud, I am glad that Don was able to provide you with the service you needed to get you back on the road. Thank you for taking the time to write such a positive review. It is people like you that keep us looking for new ways to better serve our customers. We look forward to working with you soon! Sincerely, Jay Hiller

April 20, 2010

I wouldn't take my FORD vehicle (purchased at HILLER FORD) for service anyplace else. The quality of work is outstanding. It has been a pleasure working with service advisor Kirk P. He was professional, More

by Susan Greenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Palm
Jun 18, 2012 -

Hiller Ford responded

Susan, Thank you for the great review and positive comments about Kirk! He is a valuable member of our team and I know he appreciates your kind words. If there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller

April 07, 2010

Hiller is a great place to purchase a car get it serviced or any body repair I alaways have a trouble free expirence when I go there. I have a fleet of 40 cars and we have been dealing with Hiller for year More

by john janich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kirk/dan/ned
Jun 18, 2012 -

Hiller Ford responded

John, Thank you for taking the time to write us such a rave review. It is loyal customers like you John, that keep us striving to do better. If we can assist you with anything in the future, please do not hesitate to call us. Sincerely, Jay Hiller

April 06, 2010

I took my 2008 Ford Escape in to be serviced when I noticed I was leaking fluid from underneath the front of the vehicle. The Service Department was very friendly and thourough. The gentleman explained More

by nsalva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jun 18, 2012 -

Hiller Ford responded

nsalva, Thank you for taking the time to share your service experience with us. I am pleased to hear that everything went well and we were able to get you back on the road. Please feel free to call if we can be of any further assistance. Sincerely, Jay Hiller

April 01, 2010

The service department at Hiller Ford is the best!! I have purchased my last 2 vehicles from them and I have no complaints. Don in the service department makes sure that my vehicle repairs are taken care More

by jfoshey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jun 18, 2012 -

Hiller Ford responded

jfoshey,Thank you for your business and taking the time to review our dealership. I am happy to hear that your experiences with us have always been positive. If there is anything else that we can help you with, please feel free to call. Sincerely, Jay Hiller

September 18, 2009

2001 Ford Focus, not purchased at this dealership, had a busted right spring. Ford's Customer Service program for certain 01 Focus' allows dealerships to replace the springs without charge to the customer More

by snootchies33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Tech, Service Manager, and General Manager
Jun 18, 2012 -

Hiller Ford responded

snootchies33,Thank you for taking the time to write this review about your experience with us. I apologize for any inconvenience that this may have caused you. I would like to personally speak with you in regards to what we can do to correct this situation and how we can prevent things like this from happening in the future. Sincerely, Jay Hiller

February 21, 2009

Previously purchased 2 new and 2 used vehicles from Hiller. Went to buy another and drove out in a new Ford Explorer. With the price and incentives I could not go wrong. Between Wayne and Dave I got More

by jdtli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Darwin Jeff Dave
Jun 18, 2012 -

Hiller Ford responded

jdtli, Congratulations on the New Explorer! I am happy to hear that your purchase experiences with us have always gone smoothly. We appreciate having you as a loyal customer and look forward to working with you again soon. Sincerely, Jay Hiller

February 20, 2009

I have been buying both new and used vehicles at Hiller Ford for close to 20 years now, I would recommend no other Ford Dealer in the Milwaukee metro area. The service I have received at Hiller from both t More

by 03Explorerowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hiller, David Ligas, Jeff Hembrook.
Jun 18, 2012 -

Hiller Ford responded

03Explorerowner,Thank you for taking the time to write such a positive review. We are grateful to have you as a loyal and satisfied customer and look forward to seeing you again soon! Sincerely, Jay Hiller

February 12, 2009

Bought a used car that broke down twice in the first 24 hours. first was told that it needed a battery, has someone pick me up off the side of the road and got a battery ($100) and it restarted. went to wo More

by Suprised
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grumpy old Men
Jun 18, 2012 -

Hiller Ford responded

Surprised,Thank you for taking the time to write this review about your experience with us. I apologize for any inconvenience that this may have caused you. Please feel free to contact me directly at your earliest convenience so that we may discuss this matter further. Sincerely, Jay Hiller

November 20, 2008

THis dealer did not inspect my trade or question me about it before taking delivery. They are sueing me now for damages that exsited and i didnt even know. Do not go to this dealer. They are unfair crooks. S More

by forddriver
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Wayne
Jun 18, 2012 -

Hiller Ford responded

forddriver,Thank you for taking the time to write this review about your experience with us. I apologize for any inconvenience that this may have caused you. I would like to personally speak with you in regards to what we can do to correct this situation and how we can prevent things like this from happening in the future. Sincerely, Jay Hiller

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