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Hillside Honda

Jamaica, NY

Overview
Employees
Reviews
Vehicles
4.3
5,957 Reviews
Welcome to Hillside Honda's website, where you can browse our entire inventory of new Honda vehicles and used cars at our Jamaica,Queens region dealership. Come visit us to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at our number above. Hillside Honda serves the Long Island, Queens, NYC and Brooklyn area with quality Honda cars.
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139-07 Hillside Ave

Jamaica, NY

11435

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Showing 5,957 reviews

July 16, 2020

Bought new, at 2400 miles Power tailgate needed to be replaced. 6 days in service, no Loaner car, no calls or updates for nearly 3 days, wasn’t even looked at for the first 49 hours in the garage. 40 mi More

by CAROLINE6248
Recommend Dealer
No
Employees Worked With
Mike Macoon
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Jul 20, 2020 -

Hillside Honda responded

Hello Caroline. Thank you for your feedback. We are sad to hear that you feel that you did not have a positive experience with our service department. We do have a phone log with numerous calls to and from several managers. We did offer you a rental car while we evaluated your vehicle. We have done everything possible to help you. The vehicle has been repaired and you were offered alternative options. The phone lines have been very busy as we are trying to assist every customer with their automotive needs. If anyone has difficulty getting through on the phone, they can always visit our website www.hillsidehonda.com and we will get back to you as soon as possible. Thanks again. Have an awesome day!

Jul 23, 2020 -

CAROLINE6248 responded

I received a complimentary rental the first repair. The second repair I was refused a rental and you had my car nearly 6 days. The third repair I finally got a one day rental. I was NOT offered a rental the second time I was in. You kept my car for over 6 days I was told enterprise is across the road and I can rent one there if I want that you do not give rentals. I disputed this with Mike and I was refused point blank. This is a consumer review, and this is my review. Being told to trust and have faith in my vehicaI is not really a satisfactory response and my alternative option given to change my car and the amount of money I would lose on my car with 2400 miles was not acceptable or affordable. Yes I hope your service is 100 times better from on. This particular time it was a disgrace.

July 16, 2020

It was good it just took forever for them to update me about what the charges were going to be for my car and yeah More

by ilyaskhan1424
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Hillside Honda responded

Hi there Ilyas! Thank you for servicing your Honda at Hillside Honda. We truly appreciate your business. Sorry for the wait time, our customers and employees well being is our top priority during these difficult times. We are trying to assist all our customers safely and securely, unfortunately it does take a bit longer than we would like. If you have any questions, please call us at 718-659-6558.

July 16, 2020

great service service was great but I just could not get them to lower the price a little:-) I bought a 2020 Honda CRV, altogether, great service. More

by RADIKA973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Zaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Hillside Honda responded

First and foremost, Congratulations on your new Honda CRV and thank you so much for taking the time to let us know about your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435! Your input is a vital role in helping make sure our sales department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Mohammed was able to assist you with your car buying needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

July 16, 2020

Hillside honda xxxxxxxx don't buy the car right here please there are take 5000 dollars extra MOHAMMED HE IS NO GOOD PERSON PLEASE DON'T More

by RK5337862
Recommend Dealer
No
Employees Worked With
Mohammed Chowdhury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
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Jul 20, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 16, 2020

It wasn’t what I asked for but I needed a car.. he rushed the process and didn’t listen to the customer. Very horrible! More

by KAIMERA94
Recommend Dealer
No
Employees Worked With
Mohammed Chowdhury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Zaman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salief
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Jul 20, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 15, 2020

Henry Peterson is trust worthy and helped get my car back on the road. I have me car serviced regularly here. Getting through on phone is difficult Thanks More

by Charles M
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Hillside Honda responded

Greetings Charles! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Henry and our service team was able to help you efficiently. Sorry for the difficulties getting through on the phone, we have been extremely busy as it seems we are the only Honda dealer servicing vehicles at this time. You can always check us out online at www.hillsidehonda.com where you can conveniently schedule your service appointment

July 15, 2020

Very easy transaction. Nice and professional and given the state we are in with the Covid. I felt safe in the dealership with the staff. More

by GREENGYANT
Recommend Dealer
Yes
Employees Worked With
Shareef Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Chen
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Jul 24, 2020 -

Hillside Honda responded

Hello! Congratulations on your new Honda! Thank you for sharing this with us, we are trying our best during these difficult times. It's nice to to hear that we made you feel safe. We thank you for choosing Hillside Honda and don't forget to check out our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

July 15, 2020

My Review Staff was pleasant and professional. Your BBB rating is pretty good, otherwise, I would not have gone to your service department. Was disappointed tha More

by ny119th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2020 -

Hillside Honda responded

Hello, thank you for your feedback and thank you for servicing your Honda at Hillside Honda. Sorry about the coffee machine, that darn thing has away of breaking down at the most inconvenient times. If you have any questions or concerns, please give us a call at 718-658-6559. Safe driving!

July 15, 2020

Not quite satisfied Was expecting a good deal as it was advertised and was also told so via text by a rep but when I got there the rep told me there was limited inventory More

by SEWNAUTH2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
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Jul 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 15, 2020

Everything went smooth would recommend to anyone looking for a great deal with loyal service fast and easy deal and no hidden fees thanks again More

by RAFAELGUERRERO3
Recommend Dealer
Yes
Employees Worked With
Joel Fereida
Rahatul Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Hillside Honda responded

Greetings Rafael! Thank you so much for your great recommendation! We are happy to hear that Rahatul was able to assist you at Hillside Honda's Pre-Owned lot and made it a great experience for you. If you have any questions or concerns, please give us a call at 718-657-7810 or swing on by to Hillside Honda Pre- Owned lot at 144-19 Hillside Avenue Jamaica NY 11435. Happy Driving!

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