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Hillside Honda

Jamaica, NY

Overview
Employees
Reviews
Vehicles
4.3
5,957 Reviews
Welcome to Hillside Honda's website, where you can browse our entire inventory of new Honda vehicles and used cars at our Jamaica,Queens region dealership. Come visit us to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at our number above. Hillside Honda serves the Long Island, Queens, NYC and Brooklyn area with quality Honda cars.
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139-07 Hillside Ave

Jamaica, NY

11435

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Showing 5,957 reviews

July 10, 2020

Went There for battery issue & oil leak problem.having trouble with battery since last month not even one year I change the battery from Honda .I thought I got covered by warranty but they refused to giv More

by TANIMCHOWDHURY
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience with our service department We are sorry to hear that you feel that you did not have a positive experience with us. We understand that you are having issues with your battery and oil. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 09, 2020

how purchasing a vehicle becomes pleasurable the experience that i had with Carlos made the entire transaction as perfect as it gets.I thought he went the extra mile in his presentation.I would r More

by HAPPYBOWLER
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2020 -

Hillside Honda responded

Thank you for your perfect review and recommendation! We are so glad that we had the opportunity to earn your business and make you a valued customer. I will be sure to pass on your kind words to Carlos and his managers. Thank you for choosing Hillside Honda and don't forget to check out our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

July 09, 2020

Free recall of airbag. Brought in mt Honda Civic for FREE Recall of passenger airbag. Left and now SRS light is on. WHY? Went back and at first I was told that I would be More

by CARL.BALLENAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
Other Employees : Dominic who is in charge.
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Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience with our service department. We are sorry to hear that you feel that you did not have a positive experience with us. The SGS light will come because there maybe another issue outside the scope of the recall .Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 09, 2020

For a first time buyer I must say that David made my experience an amazing one. He is very attentive, very honest and very thorough. More

by Crystalshantaymillar
Recommend Dealer
Yes
Employees Worked With
David Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2020 -

Hillside Honda responded

CONGRATULATIONS on your first car Crystal! How exciting! We are very happy to hear that David was able to assist you and made it an amazing for you. Thank you for choosing Hillside Honda and don't forget to check out our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons. Happy & Safe driving!

July 09, 2020

My wife and I, was vet pleased with the customer service at Hillside Honda. We are happy to be a part of Hiliside Honda’s Family. Allison, Blake and Alex was very positive and professional. More

by DENNIS.HARRIS724
Recommend Dealer
Yes
Employees Worked With
Allison, Blake Allman, Alex Romulewicz
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Jul 10, 2020 -

Hillside Honda responded

Hi Dennis! Welcome to the family, we are glad to have you! Thank you for choosing Hillside Honda and thank you for your awesome review. We are so glad that Alison, Blake and Alex were able to help you and made it a great experience for you. Now that you are part of the family don't forget to call us whenever you need us! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

July 09, 2020

Awesome experience dealing with Hillside Honda. Leo Santualla went above and beyond helping us through our buying process. He made sure that the transaction went smooth and we were prioritized as a cus More

by CHRONIC_EDGE
Recommend Dealer
Yes
Employees Worked With
Joel Fereida
Leo Santualla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2020 -

Hillside Honda responded

Thank you for such a superb review! Congratulations on your new vehicle! We are so grateful that you chose Hillside Honda Pre- Owned located at 144-19 Hillside Ave, Jamaica, NY 11435 for your car buying needs and glad to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

July 09, 2020

Overall good service. Got a fair price from Amir with some help from Shareef. The wait was way too long and i didn’t know about the lounge till later. Peter from finance was good too. More

by MRWILKINSON27
Recommend Dealer
Yes
Employees Worked With
Shareef Hart
4.0
This rating includes all reviews, with more weight given to recent reviews.
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Babb......5 stars
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Jul 10, 2020 -

Hillside Honda responded

Hello Mr. Wilkinson! Thank you for your feedback and thank you for choosing Hillside Honda. We are happy to hear that Amir & Sharif were able to assist you with the purchase of your new Honda. We apologize for the wait time. Our customers and employees health and well being is our top priority during these difficult times. We are trying to assist every customer safely and securely. Unfortunately it does take a bit longer than we would like. Congratulations on your new Honda. If you have any questions or concerns, please feel free to call us at 718-657-7810

July 09, 2020

Horrible service.left many messages and email and no reply so far .i realized smal chip on windshield and have called so many times and no one has gotten back to me More

by SEEMVH
Recommend Dealer
Yes
Employees Worked With
Mario Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 09, 2020

Only problem is they do not call you when your car is ready. Every time I call. It’s same message “high volume”. Very annoying. Actual wok is fine More

by WNGCPA
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience with our service department. We are sorry to hear that you feel that you did not have the best experience with us. We have been extremely busy and have a very high call volume. Our service team is trying to assist all our customers safely and securely during these difficult times. Unfortunately it does take a bit longer than we would like. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 09, 2020

Oil Change Had an oil change on my 2018 CR-V. It’s my 30th Honda from Hillside Honda...so I guess I’m sold for life!!! Peter Petito, the dealership Manager, Mich More

by KCJOC60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Petito
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Jul 10, 2020 -

Hillside Honda responded

WOW 30 Hondas! That's awesome! Thank you so much for being a loyal customer! It means the world to us here at Hillside Honda! 1991 Honda Civic Si what a beauty! We are so happy you've become a part of our family and look forward to assisting you for the next 30 years! I will be sure to pass on your kind words to Michelle and Henry. Remember if you ever need us we're just a phone call away! Thank you for always choosing Hillside Honda and thank you for your great review. Happy Driving!

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