Hillside Honda

Slow Service I booked an online reservation for an oil change and tire rotation on Friday at 7:00am and then find out upon arrival that it was at the dealership an I booked an online reservation for an oil change and tire rotation on Friday at 7:00am and then find out upon arrival that it was at the dealership and not their express service like my prior visit (I was told later that I was supposed to put this in the comments field when I was booking although that wasn't apparent). Even though I was the third car on the line it took 2.5 hours for the oil change and tire rotation! Thanks for making me late for work. More

Oil change The staff was great and very friendly from the moment I pulled up. The wait wasn’t that bad especially for a Saturday morning. I was able to come back The staff was great and very friendly from the moment I pulled up. The wait wasn’t that bad especially for a Saturday morning. I was able to come back for my vehicle at a reasonable timeframe More

Great Service This is my second car ever, my second time leasing from Hillside Honda, this is my second Honda, and this is my second CRV. I had been very happy with This is my second car ever, my second time leasing from Hillside Honda, this is my second Honda, and this is my second CRV. I had been very happy with my first CRV, its performance, mileage, etc that I decided to lease another. I have been very pleased with the way the sales specialists handled me providing excellent customer service with the highest level of professionalism. In comparing other Honda dealerships in the Queens area I've found Hillside Honda to be most competitive. To anyone even thinking about getting a Honda I would definitely, strongly recommend Hillside Honda. More

Got the Car I always wanted I came to Hillside Honda to view a car that I always wanted and I was able to get it at an amazing deal. I turned in my Honda Crv and received the BB I came to Hillside Honda to view a car that I always wanted and I was able to get it at an amazing deal. I turned in my Honda Crv and received the BB value and also received a great deal on my new purchase. All the staff from the sales person to manager were courteous and very professional. I received the best possible price and my monthly payments was to my liking. This is 3rd purchase from the Used side of Hillside Honda and I am a Happy customer. Hillside is my choice for Honda vehicles and they treat you here with much respect. I am on the internet a lot and to me there is no other place like Hillside in the NY area. More

Perfect hospitality from this Service Center I received a warm greeting, every comfort for seating and refreshment, conversation with my sales manager and sales person, and - in the middle of my I received a warm greeting, every comfort for seating and refreshment, conversation with my sales manager and sales person, and - in the middle of my business day - I did not even mind the interruption. Shareef Hart and Michelle Sanchez keep a customer loyal!!!! I was there for my NYS Inspection. More

Very bad service I been there twice two weeks in a roll l waste 5 days to fix my car but l still have a same problem. They did not fixed my car well .l waste my time I been there twice two weeks in a roll l waste 5 days to fix my car but l still have a same problem. They did not fixed my car well .l waste my time and money .is very disappointed.. More

Awesome service ! Awesome ppl. Very pleased with my vehicle, pleased with all the help with any services, questions, finances from everyone. Very pleased with my sales person. Hills Very pleased with my vehicle, pleased with all the help with any services, questions, finances from everyone. Very pleased with my sales person. Hillside Honda i would certainly recommend you all. Wish you continued success and many blessings. More

Go there’s if you want to hear everything but the truth Horrible service . My car has 43k mls.transmission went bad . So it was covered under warranty . Apperantly I was paying for the “wrong extended warra Horrible service . My car has 43k mls.transmission went bad . So it was covered under warranty . Apperantly I was paying for the “wrong extended warranty” aswell. The 2nd day I received a call where the mechanic stated my transmission is bad but Honda is going to replace it without a cost which is great . And he stated he’s going to wait for them to send the transmission which shouldn’t be long . Fast forward 1 week and half later still “waiting” for the transmission and the mechanic was upset that I followed up with him couple times . I had to get in touch with Honda and finally things started moving . Honda doesn’t want to reimburse me for the use of a rental car because apperantly “it’s not their fault”. Hillside Honda doesn’t want to refund me for the wrong coverage that they put on my plan even though Honda said I should be getting a full refund from dealership . I m asking everyone I know that is looking to buy a car NEVER GO TO HILLSIDE HONDA unless you looking to get ripped off . I m originally from that neighborhood so they just lost a bulk of their future clientele Rest is on you if you the reader want to still try your luck More

horrible My mother purchased the Honda HRV 2016. We recently got it serviced at Hillside Honda in 7/2018. It wasn't able to pass the state vehicle inspection i My mother purchased the Honda HRV 2016. We recently got it serviced at Hillside Honda in 7/2018. It wasn't able to pass the state vehicle inspection in 2018 with around 11,000 miles. It stated that 'on board computer isn't ready to be read. NAPPA stated that we should try driving consistently faster and longer to troubleshoot this and we did. We called Hillside Honda who recommended the same solution. Therefore, we did just that for at least 5 hrs of driving. It didn't work and when we brought it to their dealership asking to use the warranty; they stated that nothing is wrong with the car and warranty cannot be used. Then they told us to buy a new car instead. The salesmen literally told my mother that there is no [on board computer] in the Honda CR-V 2018 and that this issue won't happen again with a new car. So instead of addressing our concerns, it felt like the dealership just wanted sell us another product. I later found out that they underpriced our car [traded the HRV in] and that there's an on board computer. More

HILLSIDE HONDA SERVICE IS DISGUSTING My car is 2018 CRV my car only 16279 miles and I am going service center because some dashboard signs. First they took three days to find out what the My car is 2018 CRV my car only 16279 miles and I am going service center because some dashboard signs. First they took three days to find out what the problem. And then they fixed two days and changed me 2040.00 dollars. When I start my car 10 minutes later all signs are showing again dashboard. I’m going to talk to service center manager he said leave the car we’re looking again. This is my working car. My question what they’re doing last five days. They do nothing only take my 2040.00 dollars. Just hate this stupid service. More