Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hillside Honda
Jamaica, NY
5,957 Reviews
Welcome to Hillside Honda's website, where you can browse our entire inventory of new Honda vehicles and used cars at our Jamaica,Queens region dealership. Come visit us to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at our number above. Hillside Honda serves the Long Island, Queens, NYC and Brooklyn area with quality Honda cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,957 reviews
March 23, 2016
Poor Sales Associate I had been to the dealership because I bought my current car there 11 years ago. There was extreme pressure to buy a car that day which I intended to I had been to the dealership because I bought my current car there 11 years ago. There was extreme pressure to buy a car that day which I intended to do. After being made to wait for two hours I had to leave but the salesman ( Luther ) promised to call me within two hours because he wanted to make the deal that day and he said he was off the next day and couldn't wait. When that time came and went I called him back. He said to give him five minutes and he would call me back. That call never came. I decided to go to another dealership. While I was there, Madeline Collado, from Hillside Honda called and asked me to please come back because they wanted to make the deal work. I agreed to come back. I was surprised to see Luther there since he told me he was off today. He walked up to me and smiled and tried to shake my hand. I confronted him on his poor customer service and the fact that he lied to me and never called me back. He just smiled and walked away. After being made to wait another hour and a half the deal they offered me was worse than the day before. I walked up to Luther the original salesman and took his picture with my phone. I told him that I would share it so everyone would know who not to trust at the dealership. I was pulling out of the parking lot when another manager begged me to come back because they wanted to make the deal. I parked again and walked back in. After being made to wait another half hour the deal that I was offered was still not the one that I was offered the day before. By that point I had enough of being played for a fool and left. I was just about out of the parking lot when Luther approached my car and acted in a way that surprised me. His comments were very concerning. I waited outside for a half hour and the general manager never came out to hear my concerns all the while all the sales associates in the dealership laughed about it with Luther. Needless to say I will never buy another car from this dealership and I suggest that others stay away as well. Not the same dealership it used to be. More
by Shocked and threatened
Employees Worked With
Luther, Madeline Collado
March 21, 2016
new car purchase Just purchased my 2016 crv from hillside honda.Darryl Jones was my Sales Executive. He was very patient allowing me time to make a decision about whi Just purchased my 2016 crv from hillside honda.Darryl Jones was my Sales Executive. He was very patient allowing me time to make a decision about which model to purchase. His friendly attitude also helped. He was able to answer questions and if he didn't know he would find out the answer. More
by Vanna
Employees Worked With
Darryl Jones
March 20, 2016
Great experience Tony was a great help. I love my car. Easy experience and very helpful. I would recommend hillside Honda to anyone. I will also definitely stick with Tony was a great help. I love my car. Easy experience and very helpful. I would recommend hillside Honda to anyone. I will also definitely stick with hillside Honda in the future. More
by Bmcgee0703
March 19, 2016
My first car.. I was really nervous since this was my first car.. But when I saw Richard my nerves started to ease up.. He made me feel calm and was really helpful. I was really nervous since this was my first car.. But when I saw Richard my nerves started to ease up.. He made me feel calm and was really helpful. He answered all my questions and even dropped the car off at my house... You don't really see service like that these days. I'm really grateful to meeting Richard.I recommend whoever wants to buy a car go straight to him. He does his job well. More
by Pratima88
Employees Worked With
Richard Chounoune
March 18, 2016
" goog and ethical business people" Just got my Honda Accord at Hillside Honda, Its been a great experience . Sales Manager. Shareef and Sales Executive. Michelle Sanchez were very strai Just got my Honda Accord at Hillside Honda, Its been a great experience . Sales Manager. Shareef and Sales Executive. Michelle Sanchez were very straight forward , very professional and friendly !!! This is my second car from Hillside Honda and I always do and will recommend Hillside Honda to family and friends . Thank You . More
by Deepnyc
March 18, 2016
Friendly Customer Service Hillside Honda has the friendliest customer service. The floor salesperson made my purchase so much easy. I got my car in the same day. Transaction is Hillside Honda has the friendliest customer service. The floor salesperson made my purchase so much easy. I got my car in the same day. Transaction is straight-forward and you'll get the deal at the best price. More
by Eddy
Employees Worked With
Kevin
March 18, 2016
Extremely happy I visited this dealership not knowing what to expect. I was greeted by Richard who was very pleasant and patient. This was my first car purchase so I I visited this dealership not knowing what to expect. I was greeted by Richard who was very pleasant and patient. This was my first car purchase so I was very nervous. Richard made me feel at ease. We looked at several vehicle, finally the last one which was a 2012 crv. I was sold. I love my crv. Thankyou Richard. More
by NAZLEE MOHAMED
Employees Worked With
Richard Chounoune
March 15, 2016
No Hassle Car Buying Hillside Honda participates in the AAA Car Buying Program. After research on the Honda website, I went to the dealership for a test drive. The sales Hillside Honda participates in the AAA Car Buying Program. After research on the Honda website, I went to the dealership for a test drive. The sales person reviewed the details of the model that I chose. No sales pitches for other models or additional equipment. My color was on display in the showroom. Car price and trade in value of old vehicle in agreement with researched values. Truly a "no hassle" experience. More
by Pat
Employees Worked With
March 12, 2016
Great customer service I didn't buy a car at hillside Honda, but the customer service was at its best. My only regret was that they didn't have the color car that I wanted. I didn't buy a car at hillside Honda, but the customer service was at its best. My only regret was that they didn't have the color car that I wanted. I would recommend this dealership as you are not hassled or hustled. More
by Julet
March 12, 2016
Service Area: Marina Merima her name absoultely rude. A call to services area 3/12/16 10:50AM Service Area: Marina Merima her name is.. Absolutely rude. Absolutely rude terrible customer service I want to A call to services area 3/12/16 10:50AM Service Area: Marina Merima her name is.. Absolutely rude. Absolutely rude terrible customer service I want to return the car now just after that short conversation. I will pay the fees!! To think I actually did business with these people WOW. I only called about my tire light and she states appointment based only if I have flat tire go to my local gas station get it checked it out. Okay. That's fine its the WAY she spoke absolutely disgusting terrible customer service. Hire me, trust me I can volunteer and do a way better job and make sure customers COME BACK not run away. More
by sr11434
Employees Worked With
Samira sounds like the closest name to what i heard: service aread 3/12/16 10:50. , Samira Khatun
