Hillside Honda - Service Center

From day one till the end of my purchase I had good help and advice I would recommend everyone too go too hillside Honda they are very friendly and they are super fast and advice I would recommend everyone too go too hillside Honda they are very friendly and they are super fast More

Staff's always very professional. Thank you Henry, for Staff's always very professional. Thank you Henry, for explaining the work to be done on my car in term I could understand. Car is running like new, Staff's always very professional. Thank you Henry, for explaining the work to be done on my car in term I could understand. Car is running like new, thanks Honda crew. More

This is my 4th lease with Hillside Honda and I have also recommended friends to go to Hillside Honda because I trust them and they always provide great customer service. recommended friends to go to Hillside Honda because I trust them and they always provide great customer service. More

Everything is always so smooth when I go to Hillside Honda! And the coupons emailed are always great! Got save $$ yesterday for my cars service! Thank you Hillside Honda!!! Honda! And the coupons emailed are always great! Got save $$ yesterday for my cars service! Thank you Hillside Honda!!! More

Upon arrival, Henry was pleasant, smiling and friendly. He verified my mobile number and sent me a text to update the way I receive correspondence, very helpful. A pleasant early morning experience. He verified my mobile number and sent me a text to update the way I receive correspondence, very helpful. A pleasant early morning experience. More

Purchasing a car for the first time , is a great milestone , Hillside Honda did an amazing job following through making sure I was happy and safe. Thank you milestone , Hillside Honda did an amazing job following through making sure I was happy and safe. Thank you More

Forcing my to come in to prepay for a part rather than letting me pay over the phone is a horrible policy. Forcing me in for this is wrong during regular times but much worse during Covid, especially in y letting me pay over the phone is a horrible policy. Forcing me in for this is wrong during regular times but much worse during Covid, especially in your crowded parts dept where some of your staff won’t even wear their mask covering their nose. Your failure to respond to this compliant previously forced me to never buy a car from this dealership in the future. More

Ashley was amazing. Assisted me in making a great decision. Made my trade in process, way easier than the prior dealer. Absolutely love my car. decision. Made my trade in process, way easier than the prior dealer. Absolutely love my car. More

I was very pleased with the professionalism of service Advisor Mike Macoon ! He explained to me the problem with my CR-V and how they were going to fix the issue and called to let me know when the vehicl Advisor Mike Macoon ! He explained to me the problem with my CR-V and how they were going to fix the issue and called to let me know when the vehicle was ready . I appreciated the courtesy ! I’m very happy with Hillside Honda service . More

The service was good however, it took too long. I made an appointment to drop off the vehicle. I did it this way because I have some experience dealing with Honda. This is the first time I have owned a Honda appointment to drop off the vehicle. I did it this way because I have some experience dealing with Honda. This is the first time I have owned a Honda, I have owned many other vehicles and have never had to spend so much time at a service center. I have a 2018 Accord with only 8000. miles on it. I went to another service center and it literally took 7 hours each time just to do an oil change on two separate occasions. This is crazy, I could have done the oil change myself in about one hour. Hillside Honda seems to have the same problem. My car had a NHTSA recall which needed a computer update. I dropped off the car at 9 am and was told it would be ready by 5PM or possible sooner. I was sent a text around 2 pm and told that the car was ready. This was after five hours but much better than at 8 hours or 5 pm. I appreciate that it was ready a bit earlier but still too long to be without my car. Now, I would understand if I had to have some major work done on the car but this is not the case. It's just routine maintenance or updates. I would hope that Honda would take look at the service times and find a way to reduce it. Customers deserve better. More