Back

Hillside Toyota - Service Center

Jamaica, NY

4.5
122 Reviews

122 Reviews of Hillside Toyota - Service Center

Sort by
December 14, 2023

Very helpful and always responding to all the questions and always on time with everything More

by jeysoncanales95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

My state inspection has expired I am unable to schedule an appointment. If I leave my car in the street I will get a ticket. Its unfair when Honda and Toyota raise the price of their vehicles stating its More

by quicksilver11355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latchman "VJ" Mathura
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

I had an appointment for an inspection on October 23, 2023. Marvin Bowman checked my car-in at my appointment time. He was very friendly and explained approximately how long the service would take. In More

by bwarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Hillside Toyota responded

Thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2023

Kevin Dass is one of the most knowledgeable and gracious professionals we have ever worked with when servicing a car. We had a new car that needed some attention, and he made the situation incredibly easy a More

by CarolBinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Hillside Toyota responded

Hi Carol, Thank you for the kind rating. We truly think the world of you as well! We wish you many happy and safe miles in your vehicle!

June 20, 2023

First of all, Sangeeta is the best as far as the dealer side. Marvin in service is great. Honest and courteous. I came for my maintenance and was done within less than an hour and a half. I highly recommen More

by Laurenchalese.assing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sangeeta Harkisoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Hillside Toyota responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2023

Malvin is a true people person know his jobs and how to deal with us as a customer he go above and beyond for Toyota customers thanks malvin 10***** stars More

by Ángel1270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Hillside Toyota responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2023

I honestly always receive the best of service from start to finish. I’ve been helped by Kevin multiple times now and his customer service skills are consistently excellent.his very loyal and very helpful More

by nabin.adhikari40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Hillside Toyota responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2023

Professional. Courteous. Efficient. Marvin Bowman explained in detail the work to be performed. Always satisfied with service at Hillside and it's service dept. More

by giu811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Hillside Toyota responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Jamal is the best. He helped me with the beautiful car I have now. He’s supper respectful and very professional. Couldn’t have asked for a better dealer. Thank you so m More

by Yvonnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Bankson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Dennison
Sep 27, 2022 -

Hillside Toyota responded

Thank you so much for the amazing rating and review! We are thrilled to see this, and truly honored to serve you! We wish you all the best!

July 13, 2022

Dishonest , misrepresented their service , failed to deliver on expectation, poor customer experience, not satisfied, will not use again More

by Tuco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
Jul 22, 2022 -

Hillside Toyota responded

Hello there Tuco A negative experience at Hillside Toyota is not what we expect for our customers. We'd like a chance to make this right. Please e-mail me directly at Jaclynb@titanmotorgroup.com so I can assist in finding the best solution possible for you. Thank you for the opportunity, Jaclyn Bustillo Customer Relations Manager- Hillside Toyota

1
...