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Hillside Toyota - Service Center

3.6

5 Lifetime Service Reviews

139-65 Queens Blvd., Jamaica, New York 11435

5 Reviews of Hillside Toyota - Service Center

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July 26, 2018

"Employee Feedback"

- GJones123

Latchman Mathura, you deserve employee of the month! The level of customer service and support you gave was Phenomenal. FYI - I typically don't leave reviews but, I was moved. Thank you

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Latchman Mathura
May 02, 2018

"Outstanding Service"

- Susan9

Akin Dixon, who is the Service Manager at this Dealership is OUTSTANDING! He has ALWAYS been courteous, knowledgeable, and a pleasure to work with. He has consistantly been honest and does everything he can to accomodate the customer.

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Recommend Dealer
Yes
Employees Worked With
Joel Cohen, Akin Dixon
May 02, 2018 -

Hillside Toyota responded

Susan, thanks so much for your very kind words about Joel, Akin and our service team as a whole. If you need anything else at all, just know that we'll be right here to assist you! Al D'Auria, Service Manager

April 17, 2018

"excellent service from phonecall to service , Charlie"

- janki

I am extremely grateful to Charles Barratt for taking care of my Toyota's windshield wipers emergency. Great service, cheerful and very pleasant. Highly recommended . Thank you Charlie.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
charles Barratt
Apr 18, 2018 -

Hillside Toyota responded

Valued Customer, thanks so much for the kind words about Charles and the rest of our team here at Hillside Toyota. We'll be just down the road next time you're in need of anything else at all! Al D'Auria, Service Manager

January 10, 2018

"REPAIRS"

- Spears5585

Service department sucks , before your vehicle being repaired , the service writer needed to make a buck for himself, no quality job being done , lots of comebacks, disgusting , Will Recommend Toyota Go Toyota Another Dealership, Your Vehicle Being Repaired And BRAKE Down In A Few Days, Will Not Recommended This Dealer

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Quality of Work
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Overall Experience
Recommend Dealer
No
Employees Worked With
Cb
Feb 14, 2018 -

Hillside Toyota responded

Valued Customer, without your first and last name here, we can't match this to a recent experience on our end. Please reach out to us directly when you have a chance and we'll be sure to do what we can to get back on the same page here. Al D'Auria, Service Manager, ald@titanmotorgroup.com

November 04, 2017

"Service Center"

- ooda

The service center always "magically" finds problems. If they tell you there is an issue, make sure you get a quote for the work first and check it out at another service center because they will try to ripe you off.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
??
Feb 14, 2018 -

Hillside Toyota responded

Valued Customer, this feedback is definitely troubling to us. As we don't have your first and last name from this review, please reach out to me when you have a chance and we'll do what we can to get back on the same page here. All the best for now. Al D'Auria, Service Manager, ald@titanmotorgroup.com

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