Hillside Toyota - Service Center

Unfair parts replacements James Dussap replaced my OEM Front highlander Rotors for a after Market. Travis Cobbs unnecessary James Dussap replaced my OEM Front highlander Rotors for a after Market. Travis Cobbs unnecessary replacement Rear Rotors only him knew why he did that. Akim Dixon tells me why you parked my car in the street when all other Customers had they Car parked inside the showroom service That’s my Complaint about these guys More

Wonderful service! Very professional and detailed. James Dussap was extremely helpful. This was my first time at this dealership and I would highly recommended it to oth Very professional and detailed. James Dussap was extremely helpful. This was my first time at this dealership and I would highly recommended it to others. I plan to use it in the future. More

Just worse service No body receive a phn call for service They lie to me and don’t maintain the serial . They Took 8+ hours for Oil change and said we r preparing ur No body receive a phn call for service They lie to me and don’t maintain the serial . They Took 8+ hours for Oil change and said we r preparing ur papers again and again while they parked my car outside of the garage . I discovered my 2018 RAV4 parked by the back st and told them that ‘ you guys r lying to me again again because u didnot do any work for my car but u did the work for others who came 6 hrs later than mine. Then they told me we will do now. It’s kinds mall practice . They don’t even turn on air conditioning at waiting room.... Interesting More

Recent Service Experience This was my first visit which was a good experience overall. The service team was cordial and professional. The service was satisfactorily completed This was my first visit which was a good experience overall. The service team was cordial and professional. The service was satisfactorily completed, albeit, the wait was too long, a total of about 4 hours. Understandably, the demand for services greatly exceeded the capabilities of the facility. A larger service department with more technicians would smooth the process. Thank you for giving of your best. More

Hillside Toyota very poor customer service The kept my car for 2 days untouched and told me that the warranty has declined my claim at the end. I had to go to the site for them to assign my car The kept my car for 2 days untouched and told me that the warranty has declined my claim at the end. I had to go to the site for them to assign my car to a mechanic after 4 days appointment. Very bad experience, I will never go back there again. More

Gr8 expeditious service Service people were simply gr8, simple explanations, and got my car back within one hour . JAMES DUSSAP Is simply the best professional I have ever en Service people were simply gr8, simple explanations, and got my car back within one hour . JAMES DUSSAP Is simply the best professional I have ever enciuntered More

James., always was, still is. James & the Service dept team: always courteous & professional. His pleasantness & 1-to-1 few minutes with customers, regardless of team "VERY BUSY" James & the Service dept team: always courteous & professional. His pleasantness & 1-to-1 few minutes with customers, regardless of team "VERY BUSY" is refreshing & appreciated. More

Awful service Buy my highlander there,service there was awful take 3-4 hours long.The oil change service was mass to my vehicle left dust all over in my car and ove Buy my highlander there,service there was awful take 3-4 hours long.The oil change service was mass to my vehicle left dust all over in my car and overtigh oil filters make it crack, need to pay to fix it.Had complain to manager but they don’t address.feel so disappointed. More

Outstanding Service Akin Dixon, who is the Service Manager at this Dealership is OUTSTANDING! He has ALWAYS been courteous, knowledgeable, and a pleasure to work with. He Akin Dixon, who is the Service Manager at this Dealership is OUTSTANDING! He has ALWAYS been courteous, knowledgeable, and a pleasure to work with. He has consistantly been honest and does everything he can to accomodate the customer. More