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Hilltop Nissan

East Hanover, NJ

4.7
163 Reviews

258 State Route 10

East Hanover, NJ

07936

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Showing 163 reviews

September 01, 2013

This is my first time to write about my purchase of a Nissan vehicle. I have owned different vehicles; but with my satisfactory experience in purchasing my latest purchase of Nissan Rogue 2013, I feel ha More

by ErnieNuguid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Boccardi
July 13, 2013

I had a very unpleasant experience at this dealership. They used all of the "gimmicks" possible. I arrived with a letter they mailed to me that made it seem as though I could walk in trade in my old lease More

by KPMK
Customer Service
Friendliness
Price
Recommend Dealer
No
March 02, 2013

I worked with Fasi to lease a 2013 Sentra and he was the absolute best. Going to a car dealership is never a pleasant experience, but with Fasi it was quick and painless. He's followed up to make sure I'm h More

by Ccandido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 28, 2012

I visited Hilltop to look at the new ’13 Altima. I was approached by Ed Zalenski who showed me the vehicle and arranged a test drive. Ed seemed friendly but was unfamiliar with something of the technologi More

by MCerulo
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 18, 2012 -

Hilltop Nissan responded

Good Afternoon. We are in receipt of your review for our dealership and both Ed Zalenski and Ed Rodriguez. First and foremost I wish to express my sincere concern for your experience here at Hilltop. As you can see from past reviews, we strive to maintain our customer relations and value both positive and negative feeback to grow in this area. Although I was not a part of your experience here I do wish to convey that we over emphasize to our team here that customer service is #1 always. The True Car website for consumers is causing quite a stir in the car world simply because it advertises purchase prices that are not achievable by ANY dealer far below the costs of the vehicle's themselves. What takes place on the sale level are dealers agreeing to sell you the vehicle for the truecar price and then having to inflate other prices to re-coupe the deficiency. Our dealership does not believe in these practices. We believe in offering fair pricing that is competitive, however not misleading. That being said, I do want to offer to you to feel free to visit our dealership again where we perhaps can learn from this experience together and possibly better explain to you the reasons for certain things. We appreciate your feedback and once again, offer the best possibly experience always by learning from the negatives. Thank you so much for your time and should you need to contact me, feel free to do so at 973-887-5400. Regards. Todd Porter Internet Sales Mgr Dealerater Administrator --------------------------------------------------------------------------------

November 17, 2012

Ed Rodriguez was very welcoming and did everything for my mother and I to buy a vehicle. He helped his find the perfect vehicle in our price range and was very informative. This staff works together and they More

by kathyleerodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 15, 2012

They treat you like family here. I came in for an oil change, but left with a new leased car! They made the process very easy and painless :) More

by SweetJess80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 11, 2012

The Service team here is amazing to say the least. You are sure to bump into Scott on your visit to the Hilltop Nissan Service Centre. I have been servicing my 2010 ALTIMA for the past 2 years here and H More

by Vkvishnu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Maggio
September 06, 2012

I went to Hilltop to trade in a used Nissan that I loved, but I needed to lower my payments. I met with Todd and he helped me not only find the car I wanted, but also an upgrade at the same price! I couldn't More

by Jenn0178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 08, 2012

My new Rogue which was purchased elsewhere decided one day to not start(these things happen unfortunately) and Nissan Roadside Assistance towed it to Hilltop Nissan. Since it was a Sunday I couldn't go up More

by Robert07039
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cimirro, Anthony Molinari, Al Cimirro
July 23, 2012

I can't say enough about the service I received from Ed Rodriguez..I was looking to trade in my 2000 Nissan Sentra for a new veh he showed me a 2012 Nissan Altima black on black fell in love with it!!!! I' More

by angie2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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