Hilltop Nissan
East Hanover, NJ
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Bought New SUV I purchased a new vehicle from Hilltop Nissan recently. I dealt with salesman Peter Surdi, best experience I Have had buying a new vehicle yet. Absolu I purchased a new vehicle from Hilltop Nissan recently. I dealt with salesman Peter Surdi, best experience I Have had buying a new vehicle yet. Absolutely no pressure, test drove two vehicles and finally made a deal. I was in and out of dealership in 3 1/2 hours, also no pressure on purchasing any extras. Overall I would recommend Hilltop Nissan and Mr. Surdi. More
Great Job!!! Came in for an oil change...they were busy for a Tuesday.. My service advisors Bob and Joe both went out of their way to make sure I wouldn't wait too Came in for an oil change...they were busy for a Tuesday.. My service advisors Bob and Joe both went out of their way to make sure I wouldn't wait too long..In and out in under 30 min!! I CANNOT stress enough how well both Bob and Joe treat you when you come in for service...Def an A++ for the customer service!! More
very satisfied customer Peter Surdi and Dean were very professional and they helped me put a deal together with my financial issues. They were understanding and worked with Peter Surdi and Dean were very professional and they helped me put a deal together with my financial issues. They were understanding and worked with me so I could drive a new car home. I will recommend them and this car dealership to everyone that needs a car, More
Great Experience Dave helped me and my wife buy our cars and work with us on financing them in the most efficient and economical way. I would highly encourage anyone Dave helped me and my wife buy our cars and work with us on financing them in the most efficient and economical way. I would highly encourage anyone seeking a vehicle to buy here. I will absolutely come back here in the future and refer my family this place. Dave is a great Salesman and truly understands and appreciates each person's needs for a vehicle. More
worst Fees fees fee. they just want more money out of u. questioned them on certain prices nd they made lies on the. WORST, never will buy from them again n Fees fees fee. they just want more money out of u. questioned them on certain prices nd they made lies on the. WORST, never will buy from them again nor will I let anyone I know go there. More
Deceptive pricing Saw an ad for a used car I wanted, advertised price looks really reasonable so I went to check it out. Only to find out that they printed a 800 inspec Saw an ad for a used car I wanted, advertised price looks really reasonable so I went to check it out. Only to find out that they printed a 800 inspection fee and 500 fee for those who hasn't bought a car from them before. So that's 1,300 hidden fees on a car that is advertised at 21,995. The salespeople were somewhat rude and condescending as well. Didn't enjoy my visit. Thank goodness I found what I wanted somewhere else. More
A Fair Deal and Good Sales Experience A fair deal all round with a pleasant sales and service experience. I am writing this review having leased, maintained and then turning in at maturit A fair deal all round with a pleasant sales and service experience. I am writing this review having leased, maintained and then turning in at maturity a new Nissan Murano. From walking into the dealership I was greeted and treated professionally and in a friendly manner by my salesperson. Deal wise, I felt that the price and terms are in line with the local market. Definitely shop around and compare but the sales experience made the difference for me. Service department was courteous and helpful with appointments. At end of lease there were absolutely no surprises though I had trepidations from experience with other companies. Again shop around as there are many Nissan dealers but I would recommend Hilltop based on my total experience. More
NEW FEB 2014!! Worse dealer ship ever !!! So many NEW FEB 2014!! Worse dealer ship ever !!! So many hidden fees !!! Will never lease from them again they told me the pull ahead waives off mileag NEW FEB 2014!! Worse dealer ship ever !!! So many hidden fees !!! Will never lease from them again they told me the pull ahead waives off mileage and excessive wear and tear. And I got charges for everything. Scams scams scams. !! More
This the worst dealership by far. I am so disappointed. I am a repeat customer have leased 3 other Nissans with them and when I went to go look at a new car to lease they were so disrespectful. I cannot b I am a repeat customer have leased 3 other Nissans with them and when I went to go look at a new car to lease they were so disrespectful. I cannot believe that a loyal repeat customer let alone any customer could be treated this way. They were not willing to work with me at all they were so rude and wasted my time. It was such a gimmick because I have received several phone calls and mailings stating I could turn my car in early and walk away with a new car with no money down and a lower payment. Well that sure didn't happen. I only had 3 payments left on my lease and they wanted me to put a lot of money down plus increased my payments by over $100. Stay away from Hilltop. I've been warned in the past about this dealership but now see what people have been talking about. The service department on the other hand are just the opposite! I would recommend them. They are very friendly, reliable and flexible. More
Escribo en español con la esperanza de que otras personas de habla hispana tengan en cuenta al comprar o arrendar ("Lease") un carro en Hilltop Nissan East Hanover. Como en todo cuando usted llega personas de habla hispana tengan en cuenta al comprar o arrendar ("Lease") un carro en Hilltop Nissan East Hanover. Como en todo cuando usted llega por primera vez, la atención es bastante buena por supuesto esa es la idea de ellos, hacelo pensar que usted esta tomando la decisión correcta para hacer negocios con ellos. El verdadero problema viene cuando usted dice "SI" al negocio, ya que de ahí en adelante usted tendrá que vérselas con otros departamentos de la tienda como lo es Servicio o Reparaciones. Ahí, usted nunca va a encontrar no solo una cara amable sino que si usted necesita hacer un reclamo de la garantía o no esta desacuerdo con el tipo de reparación que usted requiere, lo que usted va a recibir son puros disgustos y así usted tenga la razón ellos no van hacer nada por usted. No se le haga raro que usted vaya tan solo a cambiar el aceite de su carro arrendado (que según su contrato debe ser "FREE") y aparezcan otros problemas mecánicos que usted no se imagina que un carro nuevo debe presentar. Así que tenga cuidado, no pague por cosas diferentes a las que usted va, es mejor que lo lleve a un mecánico de confianza y se asegure que lo que el concesionario le dijo es cierto. No digo con esto que la marca NISSAN sea mala, los realmente malos son las personas que allí trabajan. Mi experiencia no la estoy basando en una sola visita a este lugar he tenido que ir en cinco ocasiones siempre con la esperanza de recibir un mejor servicio esa siguiente vez, lamentablemente no ha sido así. Ya solo quiero que llegue el momento para regresar el carro y no regresar allí nunca mas. More

