
Hilton Head BMW
Bluffton, SC
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Took car in for service---replace tire. Had an appointment at 10 AM. Got there at 9:15 AM. Only 2 service advisors. Seemed aas if the service department was either over scheduled or unde Had an appointment at 10 AM. Got there at 9:15 AM. Only 2 service advisors. Seemed aas if the service department was either over scheduled or understaffed. Service were excellent---courteous and efficient, but here was only 2 of them. More
The only negative thing I have to say that I waited awhile and had to approach the manager first to get noticed. The rest of my experience was outstanding. Our salesperson, Blake, was terrific and prov awhile and had to approach the manager first to get noticed. The rest of my experience was outstanding. Our salesperson, Blake, was terrific and provided friendly, professional and exceptional service. Blake was knowledgeable which gave us confidence, listened to our needs/desires and responded promptly. Everything promised to us was delivered and more. On top of this, the dealership is neat, clean, and organized - aesthetically pleasing. I would definitely recommend this dealership! More
The dealership and more specifically my salesman, Roger, went way above and beyond to find me the perfect car and financing that works for me. The young lady that did my orientation was fantastic..very prof went way above and beyond to find me the perfect car and financing that works for me. The young lady that did my orientation was fantastic..very professional, knowledgeable and patient!! Overall a fantastic experience. More