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Hilton Head BMW

Bluffton, SC

4.8
690 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 690 reviews

February 11, 2025

Excellent service! Did a great job with pickup and updates. Turn around time was fast as well along with car wash. More

by Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Feb 12, 2025 -

Hilton Head BMW responded

Hello Edwards, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2025

Took car in for service---replace tire. Had an appointment at 10 AM. Got there at 9:15 AM. Only 2 service advisors. Seemed aas if the service department was either over scheduled or unde More

by JSLUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 14, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (843) 815-1501.

February 07, 2025

My service advisor, Kristin Rismiller, was friendly, efficient and most informative maneuvering the necessary repairs for my car. More

by CSHrushka@protonmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Rismiller
Feb 12, 2025 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

The service staff and sales staff are first rate. Courteous, knowledgeable, and helpful. I recommend you all the time. More

by waynebretsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen and Stephanie.
Feb 10, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2025

The only negative thing I have to say that I waited awhile and had to approach the manager first to get noticed. The rest of my experience was outstanding. Our salesperson, Blake, was terrific and prov More

by lauriann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
Feb 10, 2025 -

Hilton Head BMW responded

Hi, thank you for taking the time to leave a review for us at Hilton Head BMW. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 05, 2025

Steve Griggs promptly and professionally checked in my auto for a repair. He kept me informed every step of the process from start to finish More

by Donna Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Feb 10, 2025 -

Hilton Head BMW responded

Hi Donna Jean! We're so happy we were able to help you out! We're looking forward to your next visit with us!

February 04, 2025

A friendly, efficient, trustworthy establishment which treats you as an individual. The car also seems happy More

by Robbrouillardmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Decastro and a service member
Feb 07, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

The dealership and more specifically my salesman, Roger, went way above and beyond to find me the perfect car and financing that works for me. The young lady that did my orientation was fantastic..very prof More

by charquattrocchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger, Justin and young lady for orientation
Feb 07, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

Friendly courteous . Love the videos of work done. Timely updates are useful and appreciated. Thumbs up More

by dgbisbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 07, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2025

Great customer service and attentiontodetail. All concerns were taken care of in a timely manner. More

by glenroyhamilton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 07, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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