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Hilton Head BMW

Bluffton, SC

4.9
990 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 990 reviews

November 05, 2025

Professional Service Writer, Casey, who keeps you abreast of what’s happening from the vehicle drop off until completion. Technicians inspect all wearable and safety items and provide a detailed, narrated v More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 06, 2025 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2025

I had to leave my vehicle for a week due to more repairs and was provided a loaner car to keep other appointments. It was great. More

by theelainec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Nov 06, 2025 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2025

Excellent service! Casey was friendly, professional, and made the entire process quick and easy. She clearly explained everything and went above and beyond to ensure I More

by gerald.b.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 06, 2025 -

Hilton Head BMW responded

Gerald, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2025

First class customer service from the purchase process to the delivery. In every way, the great Leadership is visible. We are repeat customers because the BMW product matches the quality of people in sales More

by Happyasclamsonhhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ackerman, Brian Shirley, Kristen (service)!
Nov 02, 2025 -

Hilton Head BMW responded

Hi, we are so happy to read such a great review about Hilton Head BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

Romi, Justin , and the entire staff at Hilton Head BMW did an amazing job. We love our 530i More

by crewsdesign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romi Kurti , Justin Gresenz ,
Nov 02, 2025 -

Hilton Head BMW responded

Hi, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Hilton Head BMW.

October 31, 2025

I had a great experience with Romi. Very professional and easy to work with! Looking forward to working with him in the future. More

by Joe DeLuca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romi
Nov 02, 2025 -

Hilton Head BMW responded

Hi Joe, thank you so much for your kind words! We truly appreciate your business and are thrilled to hear that you had a great experience with Romi. We can't wait to work with you again in the future!

October 29, 2025

We ordered our 2026 X7. It's was delivered on time and we received a great deal. Salesperson was great as was the new car manager. Great experience. More

by kathijroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kobey Blake
Oct 30, 2025 -

Hilton Head BMW responded

Hello, it's upsetting to hear that your experience was anything but stellar. We do hope we can be of assistance in the future. Take care!

October 29, 2025

"Bob in finance" COMPLETELY ruined a happy day. I will speak to Mgr about it. More

by chrismancini1
Recommend Dealer
Yes
Employees Worked With
Romi, Blake, "Bob"
Oct 30, 2025 -

Hilton Head BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2025

Everything was done properly and on time! ! My service advisor Casey Pride was outstanding with communication and explaining the work being performed. More

by Love my BMW X7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
Oct 30, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass your comments to Casey here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2025

Prompt service. Good communication. Waiting area is nice. Good explanation before and after the service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall but he was knowledgeable and friendly
Oct 27, 2025 -

Hilton Head BMW responded

Dave, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

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