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Hilton Head BMW
Bluffton, SC
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 399 reviews
August 15, 2023
Nice and friendly people especially Brad Woodcock, knownledgable. Great hospitality. Clean waiting area and clean restroom, overall a very comfortable place. knownledgable. Great hospitality. Clean waiting area and clean restroom, overall a very comfortable place. More
by ralph.parks
Employees Worked With
Brad Woodcock
Helpful August 14, 2023
The service work was completed well in a timely fashion. The technician's video was definitive and helpful. In addition, the Service Advisor took us right in and was very kind and respectful. However, s The technician's video was definitive and helpful. In addition, the Service Advisor took us right in and was very kind and respectful. However, sometime after we departed the Dealership, we received an email indicating our rear brakes would soon need replacing. It would have been better if this had been discussed while we were at the Dealership. Also, There were two price quotes in the email for the brake work. $456.99 and $242.50. I phoned the Dealership to inquire about this. I was told that the lower price did not apply to our brakes. It would be the $456.99 price to get the brakes replaced. I wish this had been discussed with us while we were at the Dealership. It did not matter that the brake work could not be done that day. We could have scheduled the work for a later date. More
by Jimmy47
Employees Worked With
Service
August 12, 2023
Great staff, they listen, they provide recommendations, aren't pushing, responsive your needs and provide timely feedback through out the process aren't pushing, responsive your needs and provide timely feedback through out the process More
by Rob
Employees Worked With
Charles Decalo
August 12, 2023
Very friendly dealership. Got a flat tire during a road trip and they not only had the tire but fit me in to get me back on the road quickly. Got a flat tire during a road trip and they not only had the tire but fit me in to get me back on the road quickly. More
by rinman273
Employees Worked With
Kristen Rismi
August 10, 2023
Very pleasant experience. Will our salesperson was very professional and knowledgeable! Terrific experience. Will buy BMW again. Will our salesperson was very professional and knowledgeable! Terrific experience. Will buy BMW again. More
by luatthebeach
Employees Worked With
Will Goure
August 09, 2023
Kristen and the crew are great! Everybody was very professional. They took me to my physical therapy and came back and pick me up.! Everybody was very professional. They took me to my physical therapy and came back and pick me up.! More
by charlie.hhi
Employees Worked With
Kristen
August 04, 2023
Always great service. Brad took care of my Sevice request quickly and courteously. I would recommend their service department without question. Brad took care of my Sevice request quickly and courteously. I would recommend their service department without question. More
by Doctormute
Employees Worked With
Brad Woodcock
July 31, 2023
Brad Woodcock, always provides excellent service when coming into BMW. If there is any issue or concerns that I have he always gives a helping hand. coming into BMW. If there is any issue or concerns that I have he always gives a helping hand. More
by gadsdentilly
Employees Worked With
Brad Woodcock
July 27, 2023
This BMW dealership is great. ..they get you what you need. Brad Woodcock, our service writer, is really excellent on every level of service. ..they get you what you need. Brad Woodcock, our service writer, is really excellent on every level of service. More
by blueweaver21
Employees Worked With
Brad, Kristen
