Hilton Head BMW
Bluffton, SC
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Tim Lawrence was very helpful in my purchase of a 128I. He took took the time to explain everything about the deal and when i purchase he took the time to explain all the features of the car has. He took took the time to explain everything about the deal and when i purchase he took the time to explain all the features of the car has. More
We had the best experience buying a car from Vertus Herron at Hilton Head BMW. He was understanding of our needs and found the right car for us. The overall dealer experience was also great, everyone Herron at Hilton Head BMW. He was understanding of our needs and found the right car for us. The overall dealer experience was also great, everyone there was very helpful. I still go back every week for our free carwash. The service department is number one in my book. More
Friendly knowledgeable team work. Our first experience Friendly knowledgeable team work. Our first experience with Vertus Herron our sales rep was the best car purchase we ever experienced ( and we have Friendly knowledgeable team work. Our first experience with Vertus Herron our sales rep was the best car purchase we ever experienced ( and we have had many ). After our purchase he introduced us to an entire team from management, sales staff, service writers and even the mechanics of which we have been treated with the utmost respect. On time service, updates from sales team and even someone who helps program your car to your new phone, all our questions have been answered. Management who know your name and greet you upon arrival... There is ALWAYS someone there to take care of you at all times and most importantly with a smile and they do mean it... You know the lady who answers the phone is smiling the way she talks to you.. Hot coffee and a TV while you wait, which your wait seems to never be to long, how much better can you have it... We are the lucky ones to have this Hilton Head BMW Dealership in our area.. More
I worked over the phone with Vertus Herron to get the exact BMW x5 that I wanted. He was wonderful to work with. He is extremely knowledgeable, friendly, and responsive. When I arrived at the dealership, exact BMW x5 that I wanted. He was wonderful to work with. He is extremely knowledgeable, friendly, and responsive. When I arrived at the dealership, he had everything ready and waiting which made the process very smooth. I highly recommend Vertus Herron and Hilton Head BMW. They are tops for customer service and selection. I couldn't have asked for a better experience from start to finish. Well worth the drive from wherever you live - I drove from Chattanooga, Tennessee just to have the great HH BMW/Vertus Herron experience! More
Working with Kevin Payne as my Client Advisor was a pleasure from the start. He is personable and provides a no pressure experience while allowing you check out the car/s you are interested in and ans pleasure from the start. He is personable and provides a no pressure experience while allowing you check out the car/s you are interested in and answering any questions you may have. He even went above and beyond to detail my new X3 himself and picked it up from my house in Savannah, left me a loaner and then returned it after having XM installed. I wouldn't hesitate to recommend this dealer in general and Kevin in particular if you are looking for a new or used BMW. More
Donnie did a fabulous job helping me figure out what was wrong with my car. I can tell he has great knowledge and is very client focused. The service department is well run and I enjoy going there as they wrong with my car. I can tell he has great knowledge and is very client focused. The service department is well run and I enjoy going there as they are often quick to volunteer a loaner car. More
Vertus Herron was very nice to work with when purchasing my new BMW. When I had any questions or inquiries, he was prompt and helpful in his response. I have had my car for a month, and anytime I visit t my new BMW. When I had any questions or inquiries, he was prompt and helpful in his response. I have had my car for a month, and anytime I visit this dearership, ALL employees are extremely friendly and helpful. Hilton Head BMW is a great dealership with great employees! More
I have worked with Tim for the last 4 years. My wife and I have bought or leased three BMW's from Hilton Head BMW, working with Tim. We have always felt that we got a good deal. Tim made us feel free comfo I have bought or leased three BMW's from Hilton Head BMW, working with Tim. We have always felt that we got a good deal. Tim made us feel free comfortable through the process of purchase. We were never pressured. In fact we got great advice regarding the purchase or lease of a BMW. I hope Tim Lawrence is at Hilton Head BMW for many years going forward. It is a big decision to buy a car and Tim makes us very comfortable with the decision. More
Great place to buy a car, I highly recommend Tim Lawrence. I love the car and would buy another from Hilton Head BMW. Keep up the good work. Lawrence. I love the car and would buy another from Hilton Head BMW. Keep up the good work. More
We worked with our client advisor Kevin Payne, to find the right car for us. He found the exact car we were looking for, and worked with the manager to schedule a quick delivery! The pricing and trade in the right car for us. He found the exact car we were looking for, and worked with the manager to schedule a quick delivery! The pricing and trade in values were very competitive with other BMW dealers.We have never experienced a more professional client advisor, that really listens to all your questions and comes up with solutions. Overall, the entire team is very friendly and helpful at all times. We have not used the service department yet, but I bet they will be great to work with as well. We would purchase again form this dealer, and we will ask for Kevin Payne to assist us. More