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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
719 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 720 reviews

May 05, 2025

I recommend this dealership as I have received great service every time I have gone there. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Griggs
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May 08, 2025 -

Hilton Head BMW responded

Hi, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

May 05, 2025

Great service, video feedback of the work, fast and friendly people. Have bought and serviced our cars here More

by Jkloeb1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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May 08, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2025

The service department was fabulous. Went out their way to help. They were very patient. Robert Barnes was terrific. More

by Mollyjudge11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes/ Bryan Mixon
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May 01, 2025 -

Hilton Head BMW responded

Hi, we're happy you found Robert to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

Very friendly and efficient! Large customer waiting area with drinks and food. I highly recommend! More

by llosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adison
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May 02, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

April 30, 2025

Great service dept, very professional sales team & helpful finance leader. Mark, Blake & Enrique were all great to work with More

by Sdelorey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Meyer, Blake Hunter & Enrique Duran
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May 02, 2025 -

Hilton Head BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

All contacts I Have had with the company have been very helpful and friendly which is unusual in this industry More

by Mordiadg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in customer service
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May 02, 2025 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Absolutely, positively couldn’t ask for more. Professional and friendly service that harks back to the times customer service meant something. I couldn’t recommend CJ more highly and financing wa More

by sebennett44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ
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May 01, 2025 -

Hilton Head BMW responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

HHI BMW has provided consistent reliable and professional service in my 2011 128. While not inexpensive they have always understood the balance between keeping my older bmw running well and the budgeting tr More

by rpbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 01, 2025 -

Hilton Head BMW responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

Mini Cooper dealers are 3,6,4hrs away from 29909 = BMW is loosing revenue not offering full Mini service nor offering us loaner for having my Mini for week! Mini owners used to having 1 assigned service tech More

by GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison was great! My written criticism of how I’ve been treated upon entering your dealership being ignored/snubbed by staff upon entering & being subjected to politics/sports on TV for hrs of waiting & no table to set my hot tea on all fixable!
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Apr 29, 2025 -

Hilton Head BMW responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Donald Hooks Service and Parts Director Hilton Head BMW 843-707-0422 dhooks@hiltonheadbmw.com

April 25, 2025

Clean and pleasant waiting area, service staff is great, and great inventory of new and used cars to look at while you wait. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 28, 2025 -

Hilton Head BMW responded

Hello Greg, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We are always more than happy to assist you if anything else comes up. Take care!

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