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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
734 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 734 reviews

May 14, 2025

Responsive, professional. Everyone is courteous and knowledgable . I needed service to a new tire I replaced a month ago. More

by CBachonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
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May 17, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Outstanding experience at BMW Hilton Head. Robi Koaby and Sean provided exceptional service with a quick turnaround. Their professionalism and attention to detail made everything smooth. Truly More

by Ikessler1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robi Koaby Sean
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May 17, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 13, 2025

Very easy to make apt. Extremely courteous and knowledgeable.Waiting room was very comfortable with coffee and danishes a very nice touch More

by jlbrittis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
Report | Print
May 16, 2025 -

Hilton Head BMW responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Professional, knowledgeable, friendly, accommodating, responsive. I enjoy the folks that work there. Glad I purchased my car there. Kristen, Brad and Steve are top notch. More

by jglacken2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen and Brad.
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May 16, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Friendly and prompt service. Scheduled the appointment online through bmw ap. Very easy and convenient. Casey did a great job and is a great ambassador for the dealership. More

by bourniasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey and Steve
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May 16, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with Casey! Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2025

Addison was amazing getting everything scheduled and arranged. I actually drive from savannah to Hilton Head for service at this dealer. More

by Zory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison
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May 15, 2025 -

Hilton Head BMW responded

Hi Zory, we're happy you found Addison to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Kristen is very good. Communication must be job one. Follow up regardless of service status should be priority. More

by thom.schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
15174 Kristen
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May 15, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

I have leased BMW X1 5 times Obviously love the car Thank you for your service More

by Cabiner47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie sullivan
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May 12, 2025 -

Hilton Head BMW responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Great service experience. Staff was very helpful. They were clear and accurate with their estimate and returned our vehicle same day on a complex repair. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 09, 2025 -

Hilton Head BMW responded

Hi Matt, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

Professional, timely service, excellent communication, I really appreciated the video of my service tech on the status of my whole vehicle undercarriage More

by Jgibbs2845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know all names
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May 09, 2025 -

Hilton Head BMW responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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