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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.7
388 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 388 reviews

March 04, 2024

Bought a bmw end of November been in the shop w 2000$ in repairs do not recommend More

by Jscottatkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t. Release the names
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Mar 29, 2024 -

Hilton Head BMW responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Helpful
March 04, 2024

Fair and fast service. They explained what was needed and why, and quickly took care of my car. More

by truc37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, service writer
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Mar 07, 2024 -

Hilton Head BMW responded

We're delighted to hear that you had a fair and fast service experience and that the team explained the necessary steps for your car. We appreciate your business and look forward to serving you in the future!

Helpful
February 29, 2024

Great service. Brad was great about helping me through the insurance claim process. Five stars all around. More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 03, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
February 27, 2024

Very friendly and professional staff. I was readily able to schedule a service appointment which was timely completed as promised. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 02, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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February 27, 2024

Friendly professional and thorough Robert is outstanding completely satisfied Always a satisfying experience thank you More

by ddconti1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
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Mar 02, 2024 -

Hilton Head BMW responded

Thank you for sharing your positive experience! We're delighted to hear that Robert provided friendly, professional, and thorough service, leaving you completely satisfied. We appreciate your business and safe travels!

Helpful
February 27, 2024

Sceduling service is easy. Very professional experience every time I have my car in for service. More

by Debi keck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel astileanu
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Mar 02, 2024 -

Hilton Head BMW responded

Thank you for the kind words Debi! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 26, 2024

Great dealership. The service people are so very helpful and nice. Glad to hear about Brian Shirley’s promotion. He has taken care of me for years.First time I have ev More

by Lindaneelys
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad and Robert
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Feb 27, 2024 -

Lindaneelys responded

Great Dealership! Congratulations Brian Shirley.

Mar 02, 2024 -

Hilton Head BMW responded

Thank you for sharing your positive experience with our dealership and acknowledging the helpful and nice service people. It's great to hear that Brian has taken care of you for years. We understand that being asked to pay for a tire before it's ordered might be a new experience, and we appreciate your feedback. Your feedback is important, and we're here to help!

Helpful
February 24, 2024

Professional nothing more to add just words to get to the minimum of 15, done. More

by mitchewm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Feb 27, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 23, 2024

The service rep was very good. He made sure my car was serviced on time. It was easy to get an appointment. More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Astileanu
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Feb 27, 2024 -

Hilton Head BMW responded

We're pleased to hear that the service representative ensured your car was serviced on time and that you found it easy to get an appointment. Timely and efficient service is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

Helpful
February 22, 2024

Very nice complex bought cars here very convenient to my house. Nice selection of ve More

by southcab@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen rismiller
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Feb 25, 2024 -

Hilton Head BMW responded

We're delighted to hear that you find our dealership complex very convenient and that you've had a positive experience purchasing cars from us. It's great to know that our location and selection of vehicles have met your expectations. We appreciate your continued support, and we look forward to assisting you with any future automotive needs. Thank you for choosing us!

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