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Hilton Head Lexus
Hardeeville, SC
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 220 reviews
April 22, 2017
SERVICE BEYOND EXPECTATION PERFORMANCE OF MY ES350 AFTER SERVICE SHOWED IMPROVEMENT IN TIGHTER BRAKES. CAR ALWAYS RUNS WELL AND THE OVERALL EVALUATION PERFORMED ASSURES ME OF C PERFORMANCE OF MY ES350 AFTER SERVICE SHOWED IMPROVEMENT IN TIGHTER BRAKES. CAR ALWAYS RUNS WELL AND THE OVERALL EVALUATION PERFORMED ASSURES ME OF CONTINUED CONFIDENCE IN LEXUS. ROBERRT HAY More
by R. J. HAY
Employees Worked With
KRISTEN RISMILLER
Helpful April 16, 2017
The best in the in south 10 out of 10 ,,10 the highest .i recommend all of my friends to buy and service at this location ,it's just a different experience being apart of the 10 out of 10 ,,10 the highest .i recommend all of my friends to buy and service at this location ,it's just a different experience being apart of the new river Lexus club.and also a friendly and helpful staff More
by Rogersimpson
Employees Worked With
Justin
April 16, 2017
10M service Excellent treatment and prompt service! Work was completed in a proper and timely manner. Would gladly recommend this dealership to any of my friend Excellent treatment and prompt service! Work was completed in a proper and timely manner. Would gladly recommend this dealership to any of my friends. Keep up the good work 😊 More
by Rustyturbo
Employees Worked With
None, Richard Nimphie
April 15, 2017
Good service! It was easy and painless to wait at Hilton Head Lexus for service to be completed. Oil change was done, and car was washed, so we were pleased. It was easy and painless to wait at Hilton Head Lexus for service to be completed. Oil change was done, and car was washed, so we were pleased. More
by CherD
Employees Worked With
Richard Nimphie
April 14, 2017
Service is fast and done right. Very easy to work with service advisor. Great car wash after work is done is big bonus. Everyone very polite. is fast and done right. Very easy to work with service advisor. Great car wash after work is done is big bonus. Everyone very polite. More
by Lg221
Employees Worked With
Justin
April 12, 2017
service Appreciate the friendly and prompt service and the hospitality of those in the waiting and show room. The areas used were very clean and inviting. Als Appreciate the friendly and prompt service and the hospitality of those in the waiting and show room. The areas used were very clean and inviting. Also appreciated the wifi availability. Thank you all. More
by Nancy
Employees Worked With
Justin
April 07, 2017
Great service department On time, no confusion, comfortable wait area, efficient. I felt welcomed and I felt that the process was in order before I arrived. I will do business On time, no confusion, comfortable wait area, efficient. I felt welcomed and I felt that the process was in order before I arrived. I will do business at this Lexus dealership again. Justin was right on it. More
by Bonnie55
Employees Worked With
Justin Fowler
April 05, 2017
Excellent service I was very pleased with the service from Mr. Fowler from start to finish. He was very professional and made sure I got in and out in a timely manner. I was very pleased with the service from Mr. Fowler from start to finish. He was very professional and made sure I got in and out in a timely manner. More
by Karleen
Employees Worked With
Jason Fowler
April 04, 2017
Poor Sales Service My husband was out of town and the engine of my car died. I needed to get a new car asap so I went to the dealership on my own. After looking throug My husband was out of town and the engine of my car died. I needed to get a new car asap so I went to the dealership on my own. After looking through the parking lot for 20 minutes no one came out to help me. I went into the showroom and found 4 men standing around. I asked for one to show me the RX350. The gentlemen that came out seemed bothered and uninterested. I told him that I was going to make a purchase soon and wanted to compare the Lexus RX350 to the MDX, and the BMW X5. He did not provide any information about the RX350, but only asked me questions about the X5. In the end I gave him more information about the X5 then he gave me about the car I was interested in him selling me. I decided that I would need to go to another Lexus dealer in order to find out more about the car, and purchase it from someone more helpful. More
by Kristen
Employees Worked With
Dont remember name, but no one was very helpful
April 03, 2017
James was THE BEST service professional. James was dealing with 2 scam artists, and still dealt with me professionally. I will be writing a letter of appreciation to the dealership. In addi James was dealing with 2 scam artists, and still dealt with me professionally. I will be writing a letter of appreciation to the dealership. In addition, I am a resident of another state with a second home in Hilton Head. He treated me as though I was a regular, often service seeking customer. More
by Jade
Employees Worked With
James Anderson
