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Hilton Head Lexus

Hardeeville, SC

4.4
220 Reviews

540 New River Pkwy

Hardeeville, SC

29927

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Showing 220 reviews

November 28, 2020

I just picked up my 2021 RX-350 at Hilton Head Lexus. This is our 3rd car from this dealership and our first lease. The whole process could not have been easier. We have been extremely pleased with e More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Dec 01, 2020 -

Hilton Head Lexus responded

Steve, thank you for the review! We are grateful for your returning business here at Hilton Head Lexus, and we will certainly let Jane and Justin know that you appreciate their help. We hope that you continue to enjoy your 2021 Lexus RX 350!

November 22, 2020

I leased my second RX 350 from Lexus Hilton Head and Jane Herron did a superb job putting all of the details together to keep the process simple and efficient. She explained all of the new features on the 2 More

by bcosh127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Nov 24, 2020 -

Hilton Head Lexus responded

Thank you for taking the time to leave us a review! We are so glad Jane and Lance took such good care of you here at Hilton Head Lexus, and we will certainly let them know that you appreciate their help. Enjoy your newly leased Lexus RX 350!

November 20, 2020

I found a 2014 F150 online one evening and submitted an info request through Cars.com. Got an email from Jane Herron first thing the next morning and spoke with her on the phone shortly after. I wasn't g More

by Ben48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Herron, Ben Gray, Matt Dell'Aquila
Nov 20, 2020 -

Hilton Head Lexus responded

It was so kind of you to post about your sales experience. At Hilton Head Lexus, we strive to find the best option for guests and I am thrilled to see that Jane, Ben, and Matt walked you through the purchase of your truck. We hope you enjoy driving your Ford F-150!

August 24, 2020

professional overwhelming I have expereince lots of sales for vehicles but this one exceeded my expectations. I can say this experience and service are to be commended. Jan More

by lottiekaigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Finance informer, and the delivery gentlemen who delivered my vehicle. Excellent service
Aug 24, 2020 -

Hilton Head Lexus responded

Thank you for the 5-star review! We are so glad you enjoyed working with Jane here at Hilton Head Lexus, and we will certainly let her know that you appreciate her help. We hope to see you again sometime!

August 14, 2020

Great buying experience We just bought our second Lexus from Hilton Head Lexus and Jane Herron was great to deal with. We have had 2 previous Lexus products (purchased in Ma More

by bagregory4270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Herron
Aug 14, 2020 -

Hilton Head Lexus responded

Thank you for the 5-star review! We are so glad you enjoyed working with Jane here at Hilton Head Lexus, and we will certainly share your kind words with her. We hope that you continue to enjoy your newly purchased vehicle!

April 29, 2020

I own a 2014 Lexus LS 460 which is serviced there at the Lexus dealership in Hardeeville South Carolina. As usual my service provider Justin Fowler is always courteous, professional and informative when it More

by roughn
Recommend Dealer
Yes
Employees Worked With
Jane Heron
May 07, 2020 -

Hilton Head Lexus responded

Thank you for taking the time to share your recent experience. We are proud of all of our associates, particularly during these unprecedented times. We are very appreciative for your continued business.

July 08, 2019

HUGE MARK UP ON A 2006 Traveled 100 miles to buy a silver 2006 ls 430 Lexus for 10,899; but when I got there I notice vibration, dent on the passenger back door, and a hub c More

by Candi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vernon
Jul 15, 2019 -

Hilton Head Lexus responded

We are sorry we could not get together with what you had in mind. However, all of our preowned vehicles are very aggressively Market Based Priced which assures our customers that on "like vehicles" they will get the best price within 250 miles. After we looked into your comments, you also wanted us to include tax, title and fees at that price which is not possible. Thank you for your consideration.

June 06, 2019

Wonderful experience We were so pleased to buy our NX300 from Benjamin Gray. He was so knowledgeable and patient. The entire experience was most pleasant, from the moment More

by pshibley3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gray, Scottie,
Jun 15, 2019 -

Hilton Head Lexus responded

Your business is very much appreciated. We are proud of Ben and his professionalism as well as our entire team. We look forward to serving you.

November 19, 2018

CUSTOMER SERVICE BEGINS AT THE SWITCHBOARD! From the moment Jacquiese answers your call, you can feel the genuine warmth emaniting from this dealership. She is friendly, patient, and makes you More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fowler
October 17, 2018

The Best We've had BMW's, Infiniti's, Acura's...you get the point. All of them were good, but this dealership has outdone them all. More

by badgerdad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan (Manager)
Oct 27, 2018 -

Hilton Head Lexus responded

Thank you for your comments and your business. All of our associates are dedicated to the Lexus core mission of treating each customer as they would a guest in their own home.

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