Hinshaw's Acura

Sold me a ticking time bomb. A week ago I had a raving review for this dealership until yesterday when my car revved so high that my car nearly blew up in the middle of I-5! What A week ago I had a raving review for this dealership until yesterday when my car revved so high that my car nearly blew up in the middle of I-5! What a nightmare. The transmission sounded like it was slipping! After taking 2 days off from work and calling hinshaw 3 times and texting Devin - they finally responded with a message that basically read, YOURE SOL - TRY THE MINI DEALERSHIP. Basically, Hinshaw Acura have me a car that had signified that my oil needed to be changed in about 2 months and fluids were topped off... Until I found out today that my car ATE UP all of that oil because THEY PUT 530 CONVENTIONAL OIL IN A EUROPEAN (bmw) CAR! We will not be recommending and are very disappointed in this experience. More

Safety Checked I commend Kelly Stallcop of Acura Hinshaw Fife Wa. (service mngr.) for a great job prioritizing safety first for his customers. He is honest with his I commend Kelly Stallcop of Acura Hinshaw Fife Wa. (service mngr.) for a great job prioritizing safety first for his customers. He is honest with his assessments during vehicle inspection process, and a passion to do his job well. Thank you very much Mr. Stallcop Respectfully Submitted, Noel A More

Devin and Andrew were great! I had a limited budget for replacing a car I had lost in an accident and Devin and Andrew were so helpful and knowledgeable and were literally there f I had a limited budget for replacing a car I had lost in an accident and Devin and Andrew were so helpful and knowledgeable and were literally there for my husband and I whenever we needed them. Texting back and forth made buying the car a breeze and they both worked so hard to get us an amazing deal on a vehicle with the money that we had to work with! We will 100% be coming back to them when we need to replace my husbands car (hopefully sometime next year) and will be recommending both of them and your dealership to everyone we know who is looking for a car! Fast and friendly service that went above and beyond what you would expect when car shopping! Thank you! We love our MDX! More

Best Ever I had taken my old Honda Accord to this dealership when it needed repairs. I was treated so well by George and the rest of the staff, that I determine I had taken my old Honda Accord to this dealership when it needed repairs. I was treated so well by George and the rest of the staff, that I determined to return here when it was time to buy a new car. I have had a lot of experiences with dealerships over the years and never really liked any of them. From the moment I walked into Hinshaw's, it was a totally positive experience. Everyone was kind and polite. My son, who was with me, sought out David Ajibade as he had purchased vehicles through him previously. David was amazing, positive, polite, and he eventually got me the deal I needed on the car I wanted. I am thrilled with my 2009 Acura TL. I expect to always return to Hinshaw's, whether my vehicle needs service or I am in the market for a vehicle. Thank you so much, Hinshaw's staff!! More

Devin and Young are amazing This is the second car I have bought from Hinshaws and it for sure won't be the last..... Devin texts me when they got it in and made my wife feel ver This is the second car I have bought from Hinshaws and it for sure won't be the last..... Devin texts me when they got it in and made my wife feel very comfortable with the purchase. The way it worked out Young closed the deal and was just as professional and curtious in every way. If you are looking for honest people with tons of integrity to deal with..... Go to hinshaws and ask for Young or Devin. More

Fifth Acura Went out of their way to win the deal knowing what the competition was. Dealership values loyalty and understands how to keep it. Will keep coming b Went out of their way to win the deal knowing what the competition was. Dealership values loyalty and understands how to keep it. Will keep coming back. More

Service After purchasing my used car the brake rotors seemed to be warped, so I called the dealer and they told me to bring it down. The service manager test After purchasing my used car the brake rotors seemed to be warped, so I called the dealer and they told me to bring it down. The service manager test drove it and said they were definitely warped. I left the car with them and they sent me home in a loaner car, brand new by the way, and resurfaced all four rotors at no charge to me. That's customer service! This was a used car I bought as is, so they still went above and beyond in the service department. More

Great customer service and trustworthy. Found this dealership online with the car I have been searching for. Came from Boise, Id on the word that the car would be as advertised and it was. Found this dealership online with the car I have been searching for. Came from Boise, Id on the word that the car would be as advertised and it was. A small issue arose but Deven was quick to remedy the situation while I was en route to Idaho. Great customer service, easy transaction. More

Excellent I was looking to trade in my truck for a more fuel efficient car so after searching the internet I found a couple to look at down at Hinshaws Acura. I I was looking to trade in my truck for a more fuel efficient car so after searching the internet I found a couple to look at down at Hinshaws Acura. I called a friend and told her that I was headed down there, because they had just purchased a new car from there, so she said to deal with David Ajibade. It happened to be his day off so she called him and he came down on his day off and I bought a car. David was very knowledgeable and pleasant to work with, no pressure whatsoever. I would highly recommend buying from Hinshaws Acura. More

Devin was awesome. He was very polite and patient. Answering all my questions. Made the car buying experience easier then I imagined! I will suggest Devin to my friends He was very polite and patient. Answering all my questions. Made the car buying experience easier then I imagined! I will suggest Devin to my friends and family for there future car shopping! Thank you Devin More