Hinshaw's Acura

TUESDAY AFTERNOON I DECIDED TO TRADE IN MY 2008 ACURA RDX/TECH FOR A NEW CAR. I EASILY FOUND A 2013 ON THE SHOWROOM FLOOR THAT I LIKED. STICKER PRICE $46287. I MADE IT CLEAR TO ZAIRE THAT I DID NOT W RDX/TECH FOR A NEW CAR. I EASILY FOUND A 2013 ON THE SHOWROOM FLOOR THAT I LIKED. STICKER PRICE $46287. I MADE IT CLEAR TO ZAIRE THAT I DID NOT WANT TO PLAY THE BACK AND FORTH GAME WITH THE PRICE AND FOR THEM TO LOOK AT MY CAR AND GIVE ME THE BEST POSSIBLE DEAL. AFTER 20 MINUTES OR SO, HE CAME BACK WITH A TRADE IN OF $15200 FOR MY CAR WITH 60K MILES. THE TRADE IN VALUE WAS FOR A CAR IN POOR CONDITION. MINE WAS DEFFINATELY BETTER THAN GOOD CONDITION. HE HAD NOT LOWERED THE STICKER PRICE OF THE NEW CAR. I WAS INSULTED. AS A WOMAN BUYER, I FELT TOTALLY DISRESPECTED. THEY WENT BACK AND FORTH AND EVEN BROUGHT OUT ANOTHER SALESMAN TO CONVINCE ME WHAT A DEAL I WAS GETTING. AFTER AN HOUR AND A HALF THE BEST DEAL ONTHIS CAR WITH MY TRADE IN WAS $30849 OUT THE DOOR. WHAT A JOKE I LEFT FEELING I HAD TOTALLY WASTED MY TIME. I FELT BEAT UP. THE NEXT MORNING I GOT ON THE BUILD YOUR OWN ACURA AT ACURA.COM. I BUILT THE EXACT SAME CAR, EXCEPT IT WAS A 2014 INSTEAD OF THE 2013 THEY WERE TRYING TO SELL ME. THE PRICE WITH ALL THE SAME OPTIONS WAS $41635. I CALLED ACURA OF LYNWOOD. RAJ TOLD ME HE WOULD SELL ME THE CAR FOR THAT PRICE. HE DIDN'T EVEN ADD ANY THING FOR THE LABOR TO INSTALL THE OPTIONS. HE PROMISED ME A FAIR DEAL ON MY TRADE IN. I DROVE THE 45 MILES TO LYNWOOD. MY NEW 2014 CAR WAS WAITING FOR ME. I WAS ABLE TO GET IT FOR $27785 OUT THE DOOR. OVER $3000 SAVINGS COMPARED TO HINSHAW. I HAD PURCHASED MY 2008 ACURA FROM HINSHAW. SADLY I MUST SAY IT WILL BE THE LAST PURCHASE I MAKE FROM THESE GUYS. BY THE WAY, THAT WAS ME THAT DROVE BY AND HONKED AND WAVED IN MY BEAUTIFUL NEW ACURA. SUSIE More

Alan and the team were a pleasure to work with. Was able to come to a competitive agreement on the sale price and the finance team was able to secure a great rate. to come to a competitive agreement on the sale price and the finance team was able to secure a great rate. More

I purchased my 2005RL at Hinshaw's and I only have it serviced at Hinshaw's. I first met Kelly Stallcop, the service manager, at the time of our purchase. Kelly has become a good friend. He is always f serviced at Hinshaw's. I first met Kelly Stallcop, the service manager, at the time of our purchase. Kelly has become a good friend. He is always friendly, and very knowledgeable of all the Acura vehicles. Kelly is very courteous with all the customers that come for service to Hinsha's. I will always have all my cars serviced there because I trust Kelly to be honest and the work done is on time and correct the first time. More

Mike was vey helpful when I brought my car in for service with a shattered moon roof. He was helpful with the insurance by calling the agent and faxing the info needed. He suggested that I might like the ne with a shattered moon roof. He was helpful with the insurance by calling the agent and faxing the info needed. He suggested that I might like the new same model car much better and took me right out to the showroom to explain why. I ended up buying the new car, Thank you. More

I have purchased 4 cars from Hinshaws and always have had a terrific experience. David Ajibade is a happy, knowledgeable, non pushy salesman. Everyone else from the finance guys to the service guys exhibit a terrific experience. David Ajibade is a happy, knowledgeable, non pushy salesman. Everyone else from the finance guys to the service guys exhibit top notch professionalism. I highly recommend Hinshaws for sales as well as service. Oh, and the Acura brand has won me over...I have 2 Acuras and a Honda. More

The customer service I received was excellent, the employee was very patient and accomodating he answered all my questions on the vehicle and gave me a good deal for the car, overall, I am very satisf employee was very patient and accomodating he answered all my questions on the vehicle and gave me a good deal for the car, overall, I am very satisfied with the services I received and willing to do more business with the dealership More

Hinshaw's Acura believes in "service." Hinshaw's Acura believes in "service." What that means in practice is that they will always accomodate your schedule, give you a loaner care if Hinshaw's Acura believes in "service." What that means in practice is that they will always accomodate your schedule, give you a loaner care if you need it, and even tell you about online specials in order to reduce the price of the service (if you are a regular, they're give you the special price without the coupon). The manager, Kelly, takes a personal interest in you, and is always willing to hear what you have to say. Friendly atmosphere, too, with coffee, cookies, and TV.. More

Love Hinshaw's Acura and will continue to go there because of their superb customer service! Devin Arndt was a great help, always available for questions, and helped me find the perfect car! because of their superb customer service! Devin Arndt was a great help, always available for questions, and helped me find the perfect car! More

We have worked with Service Manager, Kelly Stallcop, for our vehicle service for the last 20 years. The reason we purchase our vehicles from Acura at Fife is because of the outstanding customer service of K our vehicle service for the last 20 years. The reason we purchase our vehicles from Acura at Fife is because of the outstanding customer service of Kelly and his team. They are knowledgeable, prompt, experienced and go out of their way to make our vehicle service a positive experience. We have referred many colleagues and friends to Acura primarily due to the quality customer service we have consistently experienced throughout the years. Dan and Sheryl Schwartz Puyallup, WA More

Between my wife and I we have purchased 5 cars from this dealership. While our experience has always been great here, David Ajibade has knocked it out of the park; and in fact has sold us our last 3 cars. dealership. While our experience has always been great here, David Ajibade has knocked it out of the park; and in fact has sold us our last 3 cars. Not only does he work with us to make sure we choose the right car for us personally; but he goes out of his way to get us a great deal and ensures all our questions are answered completely. He even programmed our cell phones into the hands-free system. Our experience with the Service Department has always been a positive experience as they are always very professional and friendly. They do an excellent job and go out of their way to take care of their customers and make sure they feel well-taken care of. I appreciate their consistency over the years in service level and would recommend this dealership to everyone. I know I can always count on them! More