Hinshaw's Honda

Mitch was great! Mitch was a great guy. He was very flexible meeting with us and was very professional. We tested cars that I knew I wanted to see and he suggested goo Mitch was a great guy. He was very flexible meeting with us and was very professional. We tested cars that I knew I wanted to see and he suggested good cars within my budget that I had overlooked. He knew a lot of the different year models for the Honda Civics and was very informative of the complete process in buying a car. You could tell he was an honest guy and gave great tips about maintenance and things that he suggested we did/did not need. The Auburn dealership itself was great and clean. Everyone we met was great. The cars were also kept clean and they have many options, especially many newer model Honda Civics with low milage. Be sure to take a look at their used car stock before you go because they keep it well maintained and there are online only deals that you can look at. More

HIGHEST PRAISES FOR PATRICK MALONEY AT HINSHAW'S HONDA! My husband and I decided to trade in our 2015 Honda CR-V for a 2017 CR-V at Hinshaw's Honda in Auburn, Washington. As we walked toward the door, we n My husband and I decided to trade in our 2015 Honda CR-V for a 2017 CR-V at Hinshaw's Honda in Auburn, Washington. As we walked toward the door, we noticed a man opening the door for us. He welcomed us to the dealership and asked if he could help us. Turns out the gentleman who opened the door was our salesman, Pat Maloney. He was very knowledgeable about the Honda we were wanting to buy, and offered brochures and information that was very helpful. Not once did we feel pressured to buy, which is a plus in my book. He is a professional, who is a very good listener. He went out of his way to get us the best deal possible. After getting a "bottom line" price for the CR-V EX-L, we decided to upgrade to the CR-V Touring vehicle. No problem....Pat got to work refiguring out "out-the-door" cost, and the deal was sealed. We fully intend to have our Honda serviced at Hinshaw's Honda, and hope to drop by and say "Hello" to Pat. He is an asset to this dealership!! More

Easy no pressure I just purchased an Accord Sport, Ive recently been shopping around. Garry Patterson was my sales person, he made it so easy for me to decide to buy f I just purchased an Accord Sport, Ive recently been shopping around. Garry Patterson was my sales person, he made it so easy for me to decide to buy from him. Low pressure, very friendly and personable. I will tell all my friends and family about Hinshaws and Mr. Garry. Thank you!! More

Flawless Bought 2 cars from Hinshaws in the last 5 months. Garry Patterson helped me with both cars. His customer service is 1000%. Product knowledge is also 1 Bought 2 cars from Hinshaws in the last 5 months. Garry Patterson helped me with both cars. His customer service is 1000%. Product knowledge is also 1000%. He made it easy for my wife and i to decide to get a second car from him. I will recommend everone i know to see him if they are in the market. Thank you Garry!! More

Love my Honda! I've never purchased or owned a Honda vehicle before. Found the car I wanted online and received a prompt call back from our sales assistant, San Sael I've never purchased or owned a Honda vehicle before. Found the car I wanted online and received a prompt call back from our sales assistant, San Saelee. We drove for 100 miles one way, to go view and test drive. The Honda was everything I expected and all that was clearly detailed to me the day before, by San. The experience was smooth, hassle free and enjoyable from the time of entry to leaving the finance office. We felt no pressure, no back and forth numbers like what's experienced at other dealerships. Everyone was a pleasure to work with and exhibited true professionalism. I would strongly recommend this dealership if you're in the market for a car! More

Excellent! This is a great dealership. Ask for Patrick, he will take good care of you. Everyone here was helpful and accommodating, even though it was Christmas This is a great dealership. Ask for Patrick, he will take good care of you. Everyone here was helpful and accommodating, even though it was Christmas Eve. More

Mike O'Brien and Sean Tran Mike and Sean listened to my goals and made sure that I got a deal that I could not turn down! I'm thrilled! I've purchased and traded in before and Mike and Sean listened to my goals and made sure that I got a deal that I could not turn down! I'm thrilled! I've purchased and traded in before and worked with Mike. I'm sure I will again and recommend that you talk to him when you want a car. More

smooth buying process I recently purchased a Honda accord from hinshaws, Zach Lee was awesome and hooked up with a great deal. Even came and picked me up from work in the I recently purchased a Honda accord from hinshaws, Zach Lee was awesome and hooked up with a great deal. Even came and picked me up from work in the car I was interested in because I was carless. Great place highly recommended, go see Zach! More

Fantastic Sales and Service After thinking about new cars for several months and getting serious in the final couple weeks due to the end of the year sales we found ourselves wai After thinking about new cars for several months and getting serious in the final couple weeks due to the end of the year sales we found ourselves waiting for a vehicle to be serviced across from Hinshaws and a couple hours to kill. We decided to go test drive a couple cars since we hadn't looked at Hondas yet. As usual we were met in the lot by a a sales rep and looked at both the Fit and Accord. The rep knew the cars inside and out along with the features and goodies that each options package included. Mitch Meler (sales rep) listened to exactly what we were looking for and presented us exactly what we wanted. My wife was looking for a small hatchback (Fit) so we spent a little time on looking at the car and took it for a test drive. I was looking for something a little bigger and need some passenger space but wanted to stay as green as possible. As it turns out 2017 included the Accord Hybrid which we spent a little more time looking at. They didn't have a touring hybrid model on site so Mitch found a touring gas model so I could see what the dash looked like but took us for a test drive in a hybrid so we could see how it operated. We had no intention of purchasing a car that day but because we already had driven other cars in the same class and had done our homework an informed logical (vs. emotional) decision could be made. We bought both cars because Mitch was listening to what we needed and simply presented the right options. He didn't apply any pressure but did ask for the sale at the appropriate time. Included in the deal for just a little extra upsell we opted for the chip protection package simply because it made sense. This leads me to our first experience in the service department: Both cars were scheduled for the chip protection installation/application within the week following the purchase. By the time the Fit came in for its appointment we had discovered an issue with the sound system reading a USB stick so I asked about it when dropping off the car. A technician was dispatched while I was there and showed how it worked with his USB tester. I later found the issue to be in the USB stick so even though it worked in the Accord the Fit didn't like how fast it responded. All this to say the service department had the issue under control without a special appointment. While both cars were in we enjoyed the use of a loaner car which simply made getting home after dropping off the car no issue. The shopping, purchase, and service we have received to date has been stellar. If you are considering the purchase of a new car and Honda is in the running come with your bank account ready to buy a car and seek out Mitch Meler. You are very likely to drive away happily in a new car. PS. Our shopping day was Black Friday; by COB Saturday we were rid of our "trade-in" and had taken delivery of both the Accord Touring Hybrid and the Fit. A couple weeks later there is no hint of regret and will come looking for Mitch in the future when we are looking for replacements. While we were left alone for more than 5 minutes (mentioned below in one of the questions) it was by design. We needed privacy to make a decision and we were allowed that time; very much appreciated... More

Awesome! I went in to buy a new car this week and I had the pleasure of working with Mitch. He helped me get exactly what i was looking for! Everything was s I went in to buy a new car this week and I had the pleasure of working with Mitch. He helped me get exactly what i was looking for! Everything was super easy and painless. I expected to be there for hours but the process was much shorter than I expected, he kept me engaged the whole time and did a great job of showing me all the features that my car comes with. He did a great job, I couldn't be happier with my experience. More