
Hodges Mazda
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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They are courteous , professional , and communicate well , the service is done in a timely manner , the service is done in a timely manner More
Excellent service, fair salespersonnel. I am a long time customer (this is my 4th Mazda) and I see no reason to not continue to use this dealer for sales and service. I am a long time customer (this is my 4th Mazda) and I see no reason to not continue to use this dealer for sales and service. More
The Service Department at this location was friendly and made every effort to get my vehicle ready quickly. made every effort to get my vehicle ready quickly. More
If I could leave zero stars, I would have. On March 10th, my fiancé took my car in to get an oil change and informed me that a worker had crashed into my car and the bumper needed to be fixed. On March 10th, my fiancé took my car in to get an oil change and informed me that a worker had crashed into my car and the bumper needed to be fixed. My car was sent to a collision “shop” and I went to google it and found no address or number to call. I had not received updates on my car from Mazda or the collision shop. On April 1st, we went to return the rental and pick up my car Only to find that no one had inspected my car and the bumper was not even aligned and missing clips. We were advised to take our car home in the meantime. My fiancé spoke with the service manager who told him that it was a “courtesy” that they are fixing my car and that that did not have to be done because I signed a waiver that if a worker were to “slam” my car into a wall, they are not liable even though I just brought it in for an oil change. We were made to feel as if this was our fault and an inconvenience. 3 of my family members have purchased from this dealer as well because of the initial positive experience I had. I will not be using them or referring them to anyone again. Customer service needs great improvement. More
Great Customer Service at this Mazda Location. Chief helped me pick out the best options and explained everything in detail. Chief helped me pick out the best options and explained everything in detail. More
After a couple of initial problems, they solved everything and were intent on providing superb assistance and service. I will be happy to do business with Hodges in the future! everything and were intent on providing superb assistance and service. I will be happy to do business with Hodges in the future! More
Amazing car dealership. Everyone was friendly and Seth was the best, he was very educated and helpful Everyone was friendly and Seth was the best, he was very educated and helpful More
Good service and do not try to oversell service explained completely and all questions answered to my satisfaction explained completely and all questions answered to my satisfaction More