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Hoffman Audi of New London

New London, CT

Overview
Employees
Reviews
Vehicles
5.0
505 Reviews
When you choose Hoffman Audi of New London, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. In store or online, Hoffman Audi of New London is here to help.
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490 Broad St

New London, CT

06320

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Showing 505 reviews

June 27, 2024

The friendly and supportive nature of this dealership is impressive. I happily recommend a visit here if you are thinking of buying an Audi. More

by Merfico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Klioze
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Jun 27, 2024 -

Hoffman Audi of New London responded

Thank you for the recommendation! We're delighted to hear that our team at Hoffman Audi of New London made a positive impression. Enjoy your new Audi!

May 29, 2024

After years of driving & dealing with a varety different dealerships I didn't realize what I was missing until my very first visit with Corey & Tony at the New London Hoffman Audi dealership More

by SKL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Simpson Five Stars
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May 30, 2024 -

Hoffman Audi of New London responded

We're delighted to hear that Corey and Tony made such a positive impression during your visit to Hoffman Audi of New London. Thanks for choosing us, and we look forward to serving you again!

May 17, 2024

Great experience. Would not hesitate to recommend them.to my family and friends. Thankful for all their help. More

by SLHague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Picardi
Print
May 17, 2024 -

Hoffman Audi of New London responded

We're delighted to know you had a great experience at Hoffman Audi of New London! Thank you for considering us worthy of recommending. We appreciate your support and look forward to serving any future needs.

May 12, 2024

Best car buying experience I have ever had. Sales Staff and Management was beyond professional. More

by Mike Brawner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Klioze
Print
May 13, 2024 -

Hoffman Audi of New London responded

We're thrilled to receive this glowing review, Mike! Thanks for putting your trust in the team at Hoffman Audi of New London - here's to the road ahead!

May 04, 2024

The best customer service I have ever received at a car dealership.Every single employee treated me like I was a VIP customer.Thank you Hoffman Audi for the exceptional customer care! More

by Shelby72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Picardi
Print
May 06, 2024 -

Hoffman Audi of New London responded

We're delighted to know you felt like a VIP at Hoffman Audi of New London, Shelby - that's exactly how we want all our customers to feel! Thanks for the glowing review, and enjoy your new ride.

April 18, 2024

Service team was able to fit me in on short notice. Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with More

by AFWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Tyler
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Apr 19, 2024 -

Hoffman Audi of New London responded

We're glad to know our service team at Hoffman Audi of New London was able to accommodate you on short notice and keep you informed throughout the process. It's great that we could help resolve your issue, enjoy driving your 3rd Audi with us!

April 14, 2024

Easy to schedule service appointment. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area. More

by lkaydhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Apr 15, 2024 -

Hoffman Audi of New London responded

Thanks for the feedback, lkaydhar! We're glad to know that Tyler and our team at Hoffman Audi of New London made your service appointment a smooth process.

March 18, 2024

Great car buying experience, Corey, Bruno and Robert were all professional and knowledgeable. No pressure sales, they each did exactly what they said they were going to do. We felt very fairly treated, like More

by Mark-anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Simpson Bruno Aparicio
Print
Mar 19, 2024 -

Hoffman Audi of New London responded

Mark-anne, it's fantastic to know that Corey, Bruno, and Robert made your car-buying experience at Hoffman Audi of New London a positive and easygoing process. We're glad you felt like family with us! Looking forward to seeing you again in the future. Take care!

February 12, 2024

Service and staff were excellent Mechanic was thorough and clean. Loaner was fine but being asked to pay a few dollars for a gallon (or so) of gas is ridiculous considering how much money I paid for my n More

by BAG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Feb 12, 2024 -

Hoffman Audi of New London responded

We appreciate your feedback and are glad to know you found our service excellent at Hoffman Audi of New London. We'll take note of your comments about the loaner vehicle's gas policy for future improvements. Thank you!

November 25, 2023

Cannot Recommend. Was given a price out the door on a used car. Then I told the sales rep about my trade-in and the price of the car went up 6k. The sales rep lied to More

by No Audi’s for me
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jason
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Nov 27, 2023 -

Hoffman Audi of New London responded

I'm sorry to read about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see we've left the wrong impression. I'd like an opportunity to discuss this with you directly and address any misunderstandings that may have occurred during your visit. I won't be able to locate your contact information without a full name, so please reach out at a time convenient for you. Thank you, Tony Garofalo - General Sales Manager - 860-447-5030

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