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Hoffman Audi of New London
New London, CT
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 494 reviews
May 09, 2023
Always friendly, knowledgeable and accommodating. The loaner program is also a plus for me because I have to travel 40 miles to get service there. Sean is an asset to the company. The loaner program is also a plus for me because I have to travel 40 miles to get service there. Sean is an asset to the company. More
by msgallo43
Employees Worked With
Sean
Helpful April 10, 2023
I brought my RSQ8 in for its first service today and also to change out my winter wheels for my summer wheel package setup... Sean,(service) was extremely knowledgeable on the Audi brand , Fanastic human bei to change out my winter wheels for my summer wheel package setup... Sean,(service) was extremely knowledgeable on the Audi brand , Fanastic human being, and a great listener to take care of all your needs and concerns! Sean,also kept me informed throughout the service process as I waited for my vehicle in a customer friendly environment with all the accentuates, including free wifi and comfortable seating...Sean, also took me back into service area to meet my service Technician Christopher Saunders, who was so Exceptional and Professional in a extremely clean working bay environment to care for my RSQ8...he went over all work he had completed,and answered all my questions and concerns. Chris, treated me and my vehicle with respect ....he's a perfectionist and someone you would want to work on your pride and joy! I highly appreciate and recommend Sean & Christopher for all your Audi needs!! Kind regards, William D Hart More
by William
Employees Worked With
Sean ( service) & Christopher ( Professional Technician)
March 17, 2023
Bought and service my S4 at Hoffman - service with Sean is the best, always ready to help get your car in and out with the work done right is the best, always ready to help get your car in and out with the work done right More
by Ray921
Employees Worked With
Chris Zaino, DeJohn Fernandes
March 17, 2023
Clint was my salesperson. Friendly, professional and very helpful. Everyone in that office was just as nice and helpful. Answered all my questions. Very efficient. Would Friendly, professional and very helpful. Everyone in that office was just as nice and helpful. Answered all my questions. Very efficient. Would definitely recommend this dealership. More
by Ellen
Employees Worked With
Robert Duncan, Clint Riley
February 05, 2023
Having my car serviced at Hoffman Audi of New London was a great experience. Not only they were fast with everything (scheduling, service) but the quality of their work was outstanding. Sean went out of h a great experience. Not only they were fast with everything (scheduling, service) but the quality of their work was outstanding. Sean went out of his way to wrok with Audi USA and have my issues addressed beyond my expectations. In a few words - great car, great service, great team. More
by Dino
Employees Worked With
Sean
January 21, 2023
Friendly staff, greeted at the door. Comfortable area to wait for car. Estimated time was accurate for service needed. Car was washed inside and out! Overall happy with service departmen Comfortable area to wait for car. Estimated time was accurate for service needed. Car was washed inside and out! Overall happy with service department at Hoffman Audi New London. More
by Cathy
Employees Worked With
DeJohn Fernandes
August 16, 2022
I purchased my Audi A3 from a dealer in Vermont however needed to get it serviced this past week in Ct. Went to Hoffman Audi in New London...incredible service. This is the best Audi service experience I h needed to get it serviced this past week in Ct. Went to Hoffman Audi in New London...incredible service. This is the best Audi service experience I have ever had. They were honest and upfront with me on the repairs and couldn't be nicer or more polite with their approach. Sean in service was great! Love this dealership!!! A++++ More
by Mike G...
Employees Worked With
Sean Lewis
August 15, 2022
We recently purchased an AUDI 3 from Hoffman AUDI New London. Positive experience all around, Dalton, Tony, and Robert were incredibly helpful and qualified to guide us through the purchase process. Woul London. Positive experience all around, Dalton, Tony, and Robert were incredibly helpful and qualified to guide us through the purchase process. Would highly recommend Hoffman Audi! More
by seav327
Employees Worked With
Robert Duncan, Tony Garofalo, Dalton Parrow
May 08, 2022
I just purchased a 2021 Q3. I was very pleased with this dealership (Hoffman Audi of New London). They were very knowledgeable, nice and helpful. I worked with James Casey and R I was very pleased with this dealership (Hoffman Audi of New London). They were very knowledgeable, nice and helpful. I worked with James Casey and Robert, very professional and easy to work with. Francis More
by Francis Rajamohan
Employees Worked With
James Casey, Robert Duncan
