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Hoffman Audi of New London

New London, CT

4.8
493 Reviews

490 Broad St

New London, CT

06320

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Showing 493 reviews

June 07, 2016

Hoffman Audi: Total Package Was leasing an 2013 A5 Cabriolet. Without hesitation, Peter took me out of the lease, 5 month balance, and put me into a 2016 A5 Cabriolet. My monthly More

by PEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Peter DeVylder, T.J. Zongol, Dominic Parker
Jun 09, 2016 -

Hoffman Audi of New London responded

Hello PEL, Thank you for choosing Hoffman Audi of New London! We trust you are loving your new 2016 A5 Cabriolet. We are pleased to read that Peter was able to get you into a newer Audi with lower payments. We look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Fast and Value for Money Service with some nice touches I recently had my winter-tires swapped back to summer-tires. The experience from check-in to check-out was both personal and professional. They've More

by BERNARD.DUNNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Jun 09, 2016 -

Hoffman Audi of New London responded

Hi BERNARD, Thank you for choosing Hoffman Audi of New London for your recent service. We appreciate that you trusted us to put your summer tires on and are glad you were able to enjoy a coke outside on a beautiful day. We look forward to the opportunity to serve you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Mark Steponaitis - Service God! I cannot speak highly enough about the high quality personal customer service I consistently receive from Mark. He always works with me to triage my More

by DCBell58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jun 09, 2016 -

Hoffman Audi of New London responded

DCBell58, Thank you for choosing Hoffman Audi of New London service. Your feedback on Mark is much appreciated. He is dedicated to ensuring your vehicle is running beautifully at every visit. See you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

65k service These guys are always great! Thinking about trading mine in for an SUV and id never buy another brand and highly recommend to buy Audi to others! More

by ANGELBABY0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Dominic Parker
Jun 09, 2016 -

Hoffman Audi of New London responded

Thank you ANGELBABY0207 for bringing your vehicle to Hoffman Audi of New London for your 65K service. We are pleased to read that Audi is your brand of choice and we look forward to helping you with an SUV in the future. See you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Amazing service This was my second purchase from the same dealer, Chris Zano. My experience was nothing short of the fantastic. If you are looking for a dealers and s More

by G.DEMAIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zaino
Jun 09, 2016 -

Hoffman Audi of New London responded

Congratulations G.DEMAIO on your new Audi! We are thrilled to read that our sales consultant Chris Zaino provided a fantastic experience while purchasing your second vehicle with us. Let us know any time you have questions or service needs. Thank you fro choosing Hoffman Audi of New London. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

Outstanding Installation of 3M Prptective Coating Had 3M protective coating installed on my new Q5. The quality of work was so outstanding that you have to look hard to know it's installed. The folk More

by basacowan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Peter DeVylder, Robert Duncan
Jun 09, 2016 -

Hoffman Audi of New London responded

Hi bascacowan, We are pleased to read your feedback on the installation of your 3M protective coating on your Q5. Our team is committed to providing excellent customer service and we are pleased that you are satisfied with the work performed. We look forward to seeing you again! Thank you for choosing Hoffman Audi of New London. Sincerely, Sara Scribner, Reputation Management Specialist Hoffman Auto Group. Driven by Trust.

May 25, 2016

Great experience, very professional I just bought a great All Road wagon from Hoffman Audi/New London. Its a spectacular car! The sales person Chris was top rate. Very knowledgeable More

by ELARSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Duncan, Chris Zaino
May 26, 2016 -

Hoffman Audi of New London responded

ELARSON1, Congratulations on your new All Road Wagon from Audi New London. We appreciate your feedback on Chris and are pleased he ensured a 5-star visit. Thank you for choosing Hoffman Audi of New London all the way from Massachusetts. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 25, 2016

First-Rate Salesman Peter was extremely helpful and patient. I'm technology-shy and intimidated by the gadgetry on many new vehicles. Peter knew the Q5 inside an More

by Susan G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter DeVylder
Jun 09, 2016 -

Hoffman Audi of New London responded

Hello Susan, Thank you for choosing Hoffman Audi of New London. We appreciate you trusting the knowledge and dedication of our sales consultant Peter. He is always happy to ensure you are well informed of your new vehicle to ensure you are completely satisfied. We trust you are loving your new Q5 and we look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 25, 2016

25k service Dominic Parker is the best in-service!!!! Hoffman Of New London is the best and their service is unsurpassed… Dominic Parker should be recognized as very knowledgeable friendly and most accomm More

by CHARRINGTON952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Jun 09, 2016 -

Hoffman Audi of New London responded

Hi CHARRINGTON952, We are pleased to read your glowing feedback on our advisor Dominic Parker. Our team is here for you and always happy to ensure your vehicle is running beautifully. We appreciate you and look forward to the opportunity to serve you again. Thank you for choosing Hoffman Audi of New London for your 25K service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 25, 2016

very smooth experience I bought an A3. The transaction was very easy, the price fair and Raquel Blonshine a pleasure to deal with. She understood what I needed and got it fo More

by SERGE.MARTINOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine
Jun 09, 2016 -

Hoffman Audi of New London responded

Thank you SERGE. for choosing Hoffman Audi of New London to purchase your new A3! We are pleased to read that our sales consultant Raquel understood your needs and made your experience quick and efficient. We look forward to seeing you again when your Audi needs service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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