Hoffman Audi of New London

sale of car buying the car was an excellent experience. the customer service, product knowledge and experience of the salesman and financial person was very good buying the car was an excellent experience. the customer service, product knowledge and experience of the salesman and financial person was very good. thank you More

Professional, courteous, and reasonable Peter and Bob spend extra time with me during the car-buying process and were fair and reasonable with me during the negotiation. Peter went the ext Peter and Bob spend extra time with me during the car-buying process and were fair and reasonable with me during the negotiation. Peter went the extra mile (literally) to pick the car up at their dealership in Hartford, drive my car to my nearby house, and drop off paperwork the next day. That is service at its best. He has earned my business from here on out. They both spent extra time with me after hours to accommodate my schedule. Joe was helpful by advising me in towing capabilities and setups. The best car-buying experience I have had. More

We had very good experince Oveall nice experince with the staff management. They explain all details about Audi q5.we are happy to have this car we will recomend about this p Oveall nice experince with the staff management. They explain all details about Audi q5.we are happy to have this car we will recomend about this place to our family and friends. More

45K service was delivered on time and as expected Speedy check-in, on-time check-out. No surpises. Car was washed when they returned it. Very happy with Hoffman Audi of New London. Thanks guys. Speedy check-in, on-time check-out. No surpises. Car was washed when they returned it. Very happy with Hoffman Audi of New London. Thanks guys. More

The service team is friendly, helpful and knowledgeable The service team is extremely friendly. I had a Malfunction Indicator Light on and they gave me an appointment immediately. Dominic was friendly and m The service team is extremely friendly. I had a Malfunction Indicator Light on and they gave me an appointment immediately. Dominic was friendly and made sure I had all the information about my car's diagnosis. More

5,000 check up After I picked up my car, I was pretty much happy with everything BUT I don't think they vacuumed or washed my car. Outside of car did not looked was After I picked up my car, I was pretty much happy with everything BUT I don't think they vacuumed or washed my car. Outside of car did not looked washed at all. More

Enjoyable experience I've been dealing with the same local dealership for new car purchases for the past twenty five years with zero problems with each and every purchase. I've been dealing with the same local dealership for new car purchases for the past twenty five years with zero problems with each and every purchase. The Audi Q5 caught my eye but it's not in the family of autos offered by this dealership. I was pleasantly surprised to have met Ken Frey and Bob Cope of Hoffman Audi of New London. I wasn't hassled or pressured into the purchase and was treated with the courtesy expected from a hig end dealership. I was extremely pleased with the entire process. More

Battery Replacement I found my service to be exemplary. No more no less. Very pleased and made me feel proud to own my Audi. I shall own another in the future I found my service to be exemplary. No more no less. Very pleased and made me feel proud to own my Audi. I shall own another in the future More

First Service Dominic and the Hoffman Team were great! After purchasing the car in April (another wonderful experience) we took it in for the 1st service and the se Dominic and the Hoffman Team were great! After purchasing the car in April (another wonderful experience) we took it in for the 1st service and the service was completed as promised, loaner was clean and when traffic was all backed up, Dominic made arrangements for us to keep the loaner until the next morning. More

Purchase of 2016 Audi A6 We had previously been researching new Audi's and had a fair idea of what we were looking for. Upon our arrival at the New London Dealership we were We had previously been researching new Audi's and had a fair idea of what we were looking for. Upon our arrival at the New London Dealership we were immediately greeted by Raquel Blonshine. Raquel presented a very professional manner yet was easy to talk to. She arranged for our test drive and was quite knowledgable regarding the Audi brand and the features of our particular vehicle; Audi A6 3.0T Supercharged sport package, winter package, etc. After further consideration and discussion with Raquel, my wife and I decided to purchase that vehicle. She also helped to arrange our financing. Two days later, our Audi was ready. We meet with Raquel, who then referred us to Bob Duncan, who explained the service options and financing. Bob was great and the process went very smoothly. Bob spent a lot of time with use going over the different service contracts, and other extras. We decided to go with the package that offered us piece of mind and the greatest value for protecting our purchase. Both Raquel and Bob worked hard for our business, made the process smooth and comfortable, and both earned our respect. This was probably the best car - purchasing experience we have had. The dealership itself is extremely upscale and comfortable, with complementary Starbucks coffee machine, beverages and snacks. Even the coffee was great. We will be back! More