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Hoffman Ford Lincoln
East Hartford, CT
621 Reviews
When you choose Hoffman Ford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. In store or online, Hoffman Ford is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 621 reviews
May 23, 2026
The person who schedule appoitment doesn't know anything. I scheduled a diagnostic on Saturday and repeated it twice. If you can do it on Saturday, the person said yes. On the day of my appointment, Joe call I scheduled a diagnostic on Saturday and repeated it twice. If you can do it on Saturday, the person said yes. On the day of my appointment, Joe called me and said no diagnostic on Saturday, only Monday to Friday I waited a week for an appointment. Please train your personnel better More
by intresting112000
Employees Worked With
joe
May 07, 2026
Michael and Jason were really good getting the deal done. Would recommend them to everyone. Would recommend them to everyone. More
by mflanagan10
April 10, 2026
Though there is rarely a good time for vehicle service, nor does it run cheap, my experience with Hoffman Ford Lincoln was professional, courteous, and comprehensive. I appreciate their attention, care, a nor does it run cheap, my experience with Hoffman Ford Lincoln was professional, courteous, and comprehensive. I appreciate their attention, care, and the level of service I received in my experience taking my vehicle in for the first time.My Service Adviser, Zack Smith, did an excellent job keeping me informed of both service needs and progress during the time Hoffman worked on my vehicle. I recommend this dealer and their staff. More
by Ethan Logan
Employees Worked With
Zach Smith
August 18, 2025
Very Good Dealer. I was in a tough spot that could have easily left me with a bad taste in my mouth, but thanks to their quick and friendly help, it turned into a posit I was in a tough spot that could have easily left me with a bad taste in my mouth, but thanks to their quick and friendly help, it turned into a positive experience. I truly appreciate their prompt service and genuine willingness to help. More
by Shankar N
July 10, 2025
Jason Grant at Hoffman Ford was truly great to work with. He was kind, patient, and really went the extra mile. I highly recommend talking to him if you're looking for a Bronco. He was kind, patient, and really went the extra mile. I highly recommend talking to him if you're looking for a Bronco. More
by Patrick Gill
Employees Worked With
June 19, 2025
Richard is a great sales person. I known him a long time that’s why I wanted to go directly to him. He got me the car that I wanted. Richie Gonzalez in Hoffman Ford. I known him a long time that’s why I wanted to go directly to him. He got me the car that I wanted. Richie Gonzalez in Hoffman Ford. More
by $$
May 05, 2025
A very good experience. Very professional service. I have going to Hoffman for 35 years and have always had a good experience buying vehicles and getting prompt service. Very professional service. I have going to Hoffman for 35 years and have always had a good experience buying vehicles and getting prompt service. More
by Hwibscotts
March 25, 2025
Thank you Mathew and Michael! !! I’m so happy with my New Truck F-150. !! I’m so happy with my New Truck F-150. More
by Antonio Luis Cruz-Rosario
Employees Worked With
Other Employees :
Michael and Mathew, Jennifer Stein
