Hoffman Honda

Another Great Service Experience with Robert Gorski I had yet another great service experience because of Rob Gorski. This is my third time dealing with Rob and he is first rate. He is polite, professio I had yet another great service experience because of Rob Gorski. This is my third time dealing with Rob and he is first rate. He is polite, professional and very knowledgeable. He's a good listener and he goes out of his way to solve any problems. You can tell he really cares for his customers. He's an employee who gives the slogan, "Hoffman, driven by trust," great meaning. I will be back and will recommend Honda service to all. More

Outstanding My experience with Hoffman was very relaxed, and the atmosphere was they relly want you to feel like your not buying a car but your over for a visit. My experience with Hoffman was very relaxed, and the atmosphere was they relly want you to feel like your not buying a car but your over for a visit. They went the extra mile and I highly recommend them to anyone. More

Excellent support with a service issue for daughter's Civic Recently our daughter had a service issue with her 2006 Civic down in Washington DC. Most of her prior maintenance had been done here at Hoffman Hond Recently our daughter had a service issue with her 2006 Civic down in Washington DC. Most of her prior maintenance had been done here at Hoffman Honda in Simsbury when she has been back in CT. There seemed to be some confusion from the Honda dealership in Arlington, VA with a problem that our daughter was experiencing and what they might need to do in respect to past maintenance activities. We contacted Janetta Marrero and explained to her what we were hearing from the VA dealership. She was more than happy to contact the VA Honda dealership directly and pass along past service information to them so that unneeded work would not be done while working on the current issue. She went out of her way to help us out and certainly saved our daughter from having to pay for unneeded maintenance steps. We were very happy that Janetta was involved in direct conversations with both our daughter and the dealership to make sure that both parties had a clear picture of what had been recently done to her car in respect to recent maintenance activities. Once again, it was a real pleasure working with Janetta. More

Very Satisfied Talented and knowledgeable Team. Simon the sales person was great. Very helpful in getting us the exact car we wanted. I am really looking forward to Talented and knowledgeable Team. Simon the sales person was great. Very helpful in getting us the exact car we wanted. I am really looking forward to enjoying our new 2016 CRV Touring Car. More

Good service advisor My service advisor was very helpful and took the time to walk me through the warranty process as well as explain other recommended repairs. He also s My service advisor was very helpful and took the time to walk me through the warranty process as well as explain other recommended repairs. He also showed me the completed work after it was done. He was responsive and kept me informed throughout the process. More

Hoffman is the best! Again another positive review for Hoffman Honda - I brought my old 2007 CRV in to get checked out and ended up deciding to trade in for a new 2016 CRV Again another positive review for Hoffman Honda - I brought my old 2007 CRV in to get checked out and ended up deciding to trade in for a new 2016 CRV. Both Janetta Marrero in service and Mike Beltran were great - he even came in on his day off. Thanks again! More

Fast, friendly and great service. Came to the service department for my first oil change. Matt and everyone were extremely professional and very friendly. I was in and out fast, couldn Came to the service department for my first oil change. Matt and everyone were extremely professional and very friendly. I was in and out fast, couldn't of asked for better service! Thanks again! More

Excellent follow up Matt G at Hoffman Honda Service went the "extra mile" to help me with an a/c connector problem. His follow up was terrific and the service was A+. Tha Matt G at Hoffman Honda Service went the "extra mile" to help me with an a/c connector problem. His follow up was terrific and the service was A+. Thank you Hoffman and Honda and Matt G! More

smooth then rough then smooth met with salesperson. negotiated price. leased car evaluated and lease bought out at acceptable price. completed basic paperwork.. car at another dea met with salesperson. negotiated price. leased car evaluated and lease bought out at acceptable price. completed basic paperwork.. car at another dealership in CT. so far so good. time scheduled to pickup car not so good. dealer worked through issues, however, 7-8 hours late which caused me not to go to catskill mountains that day. completed final paperwork and good to go. Simon was salesperson, Terry was manager, and I think David was business mgr who processed our paperwork. David was great, Terry was good, and Simon was good. Issue was a breakdown in communication with Simon not reaching out to us to inform us of delay. At the end of the day, 7pm, we drove away, heading west to home and not east to NY for the holiday. All in all, things happen and I would still recommend Hoffman. More