Janetta Marrero handled the service call for our Honda Civic smoothly, completely, and cordially. It's always a pleasure to take the car to Hoffman, not only for the dealership's commercial honesty but especially for the friendly and competent folks we deal with. This is the first car we've bought from Hoffman (2010 Civic, 60,000 mi.) but it won't be the last! Running strong after eight years, due to excellent care & service!