Hoffman Honda

Crossbar Installation Everything went according to plan. Made the appointment. They were ready when I got there. Told me 45 minutes and almost exactly 45 minutes later t Everything went according to plan. Made the appointment. They were ready when I got there. Told me 45 minutes and almost exactly 45 minutes later the car was ready - including the car being washed. Very good - if they keep this up I'll continue to take my car there for service. More

Friendly & Helpful Dealership Hoffman was super helpful when I decided to trade my Acura in to save money on both my monthly payment and gas (no more premium gas, woohoo!). No on Hoffman was super helpful when I decided to trade my Acura in to save money on both my monthly payment and gas (no more premium gas, woohoo!). No one was pushy or overbearing, and they didn't address my fiancé instead of me since I'm a woman - it's amazing how often that still happens. The salesman I worked with personally was David Biolo, and I appreciated the way he respected my goals and worked with me to stay within my price range. Also, Sarah Klass, their business manager, was great to work with as well! She was funny yet professional, and she definitely helped break up the monotony of signing endless amounts of paperwork. Overall, I would highly recommend Hoffman Honda. This is the first car I've purchased from them, but I suspect it won't be my last! More

Fantastic service! I went in just for a routine oil change and found out at the dealership that my wheels needed to be realigned. Janetta let me know that the alignment I went in just for a routine oil change and found out at the dealership that my wheels needed to be realigned. Janetta let me know that the alignment test failed so she would recommend I do the service, or else my wheels would deteriorate. Not only did she warn me of that, but she offered me a $10 off coupon for the service - as it's almost $100! I was very impressed by the amount of time it took and the great customer service that I continue to get every time I go back to Hoffman. More

Excellent Service! Rolled in without an appointment and was taken. They said it would take up to two hours, but, in reality in took 45 minutes. I am grateful for the s Rolled in without an appointment and was taken. They said it would take up to two hours, but, in reality in took 45 minutes. I am grateful for the service. I like the diagnostic tools that provide analytics for decision-making. Also appreciated not being up-sold on service: I know I need tires, but, was told the tires were safe until winter. I like not having to spend money until necessary. The service representative was professional, and comfortable to work with. The service "report card" is an excellent way to explain service. I feel Hoffman puts its reputation on the line. Oh, car is washed, too. Another nice touch! So don't take my word, give'em a try! More

Wonderful! Quick and helpful. Love having my car washed. Enjoyed coffee and watching the news while I waited. By daughter like the vending machine! Thank Quick and helpful. Love having my car washed. Enjoyed coffee and watching the news while I waited. By daughter like the vending machine! Thank you Being forced to type a minimum of 25 words was not fun.🙁 More

Outstanding customer service! Hoffman Honda went above and beyond to help us! I am actually from Richmond, Virginia and I needed a quick fix to my Honda Pilot while in Connecticut Hoffman Honda went above and beyond to help us! I am actually from Richmond, Virginia and I needed a quick fix to my Honda Pilot while in Connecticut for a wedding. I had an airbag recall that I had taken care of at our home dealership. It turns out that when they fixed the airbag, they disconnected the horn. We didn't realize it until we were in rush hour traffic and tried to use it when someone almost hit us. I called the service department and Janetta was so helpful. She told me to come anytime that day and they would make us a priority and fix our horn. The communication within the service department was excellent because when my husband arrived, everyone he talked to was expecting us and helped us immediately. Now I only wish Hoffman Honda was in Richmond. Thank you all for your outstanding service! More

wonderful experience We had a great experience with our salesmen, Robert O. Robert not only showed us the different models available based on what we wanted and compared t We had a great experience with our salesmen, Robert O. Robert not only showed us the different models available based on what we wanted and compared them to the more luxury features available. We were grateful that Robert was respectful and informative when it came to our questions. We were grateful he was able to find us the color car we wanted within a couple of day. Very satisfied customers. Sarah Klass was also very informative and made the paperwork process a pleasure and Terry Schnurr insured we were well taken care of. Thanks Robert, Sarah, and Terry. More

Salesperson listened to what I wanted. When I came to Hoffman 30 years ago to buy a honda, I remember being patronized as a woman and went elsewhere to buy my first honda. My experience thi When I came to Hoffman 30 years ago to buy a honda, I remember being patronized as a woman and went elsewhere to buy my first honda. My experience this time was not at all like that. Jeff listened to what I wanted. He was honest and efficient. Anyone else I dealt with on the floor and in the financial department was pleasant, not pushy and helpful. More

I have always had nothing less than excellent customer servi ce at this location. Is a pleasure to deal with the staff here. I will continue coming back. ce at this location. Is a pleasure to deal with the staff here. I will continue coming back. More

Matt Gallichio was very helpful and professional. He was complete and quickly provided service. Was helpful in answering questions. Other personnel were friendly as I waited. Check out at the desk wa He was complete and quickly provided service. Was helpful in answering questions. Other personnel were friendly as I waited. Check out at the desk was quick. More