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Hoffman Honda

Canton, CT

4.7
1,781 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,781 reviews

June 02, 2016

Expensive The Staff is friendly and kind but the service is overpriced. I am probably better off getting routine service done somewhere else in the future. More

by RANSMIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Gorski
Jun 16, 2016 -

Hoffman Honda responded

Hello RANSMIT, Thank you for choosing Hoffman Honda and providing your feedback regarding your visit with us. We sincerely apologize that your experience did not meet your expectations. We want to ensure we meet or exceed expectations every time you visit our dealership. Our Service Manager, Jim Berube, would like to learn more about what occurred during your visit but we cannot identify you by your screen name. When it is convenient would you please return his call at (860) 658-3579? He looks forward to hearing from you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Excellent and quick sevice. Very friendly and effective communication. Very comfortable waiting area. Prompt email report and reminder process. Will surely vis More

by HARDIKS.BHATIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jun 08, 2016 -

Hoffman Honda responded

Thank you HARDIKS.BHATIA for choosing Hoffman Honda service. Our team is dedicated to providing a quick and efficient experience. We appreciate you sharing your story and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Excellent Customer Service/ salesmanship We left and came back to finalize the deal due to a great experience dealing with Mr. Jeff Berselli. He is very thorough, professional, meticulous and More

by SHALU.KUMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Jeff Berselli
Jun 08, 2016 -

Hoffman Honda responded

Hi SHALU.KUMAR, We are pleased to read that our sales consultant Jeff Berselli provided excellent customer service. We trust you are loving your new Honda and value your feedback. See you at your next scheduled maintenance. Thank you for choosing Hoffman Honda! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Customer Focused Dan did an excellent job explaining the services I may need and why I would need them. I feel comfortable bringing my car to Hoffman Honda and will co More

by mchonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jun 08, 2016 -

Hoffman Honda responded

Hello mchonda, Thank you for choosing Hoffman service. We are so pleased to read that you enjoyed our customer focus experience. Dan is always happy to ensure you are well informed of your vehicles current and future needs. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

perfect oil change I was in and out quickly, very friendly service, will surely go back. Free coffee, clean facility and staff seems attentive and courteous. Price for More

by RPALAGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Karikari
Jun 08, 2016 -

Hoffman Honda responded

RPALAGY, Thank you for choosing Hoffman Honda! We are so thrilled to read that your oil changed was perfect and you enjoyed our customer lounge. We appreciate you and look forward to servicing your vehicle again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

Great Experience! This was my 7th Honda at West Simsbury, CT location and it was another great experience. The sales team and customer service was excellent. You don' More

by LINDA.BAEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beltran
Jun 08, 2016 -

Hoffman Honda responded

Hello Linda, Thank you for choosing Hoffman Honda to lease your 7th Honda! We are so pleased to read that Mike showed you his patience, dedication and knowledge to ensure you were completely satisfied. As you know Honda is a long lasting reliable brand and we are glad to know it has been your brand of choice. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

Brakes and roater My sales adviser Jeanetta was very understanding about your problems and issues you have. She has helped me every time I go there and she keeps in tou More

by CTABBY91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jun 08, 2016 -

Hoffman Honda responded

Hello CTABYY91, We are so pleased to read your positive feedback on our advisor Janetta. She is dedicated to ensuring your visit is seamless and your vehicle is running most efficiently. Thank you for choosing Hoffman Honda and sharing your feedback. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group.

May 30, 2016

Great customer service Absolutely great experience. Had to get my oil changed. I set up an appointment online and showed up with Honda immediately able to assist me. I waite More

by ECJORDAN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jun 08, 2016 -

Hoffman Honda responded

ECJORDAN93, Thank you for trusting Hoffman Honda to keep your vehicle well maintained and running most efficiently. We are pleased to read that your experience was worthy of a 5-star rating from you. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 28, 2016

robert oleskewicz made it easy for our choice. he is a credi ROBERT OLESKEWICZ MADE OUR CHOICE VERY EASY. HE WAS VERY KNOWLEDGABLE,HELPFUL AND EASY TO WORK WITH. HEIS A CREDIT TO YOUR ORGINIZATION.WE WERE SATI More

by SIKELLER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz
Jun 08, 2016 -

Hoffman Honda responded

Hello SIKELLER, Thank you for choosing Hoffman Honda for your recent purchase. We are so pleased to read that Robert was knowledgeable, helpful and made your experience seamless. We look forward to seeing you at your first scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2016

Awesome experience Very friendly and professional staff. I found the car i wanted and needed with the help of my dealer to officially make my decision to purchase my veh More

by JLV123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Biolo, Sarah Klass
Jun 08, 2016 -

Hoffman Honda responded

JLV123, Thank you for choosing Hoffman Honda. We are thrilled you had an awesome experience. We trust you are loving your new vehicle and we look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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