Hoffman Honda

Everyone was helpful, professional and respectful. It was a terrific experience! I am looking forward to my next visit. It was a perfect experience. And it's good to know that should I need service a It was a terrific experience! I am looking forward to my next visit. It was a perfect experience. And it's good to know that should I need service again, that it will be a positive experience. Thank you! More

Total Recall Starting off with this whole airbag debacle I was full of anxiety and completely stressed out. Hearing other people's stories about the hassles they h Starting off with this whole airbag debacle I was full of anxiety and completely stressed out. Hearing other people's stories about the hassles they had trying to get a replacement, I was rather reluctant to make an appointment, but didn't feel safe anymore and knew I had to. Meeting with Daniel Covalli took all those doubts away as he was very friendly, professional, quick to understand that I didn't feel comfortable and set me up with a rental the very next day! Then when the rental car wasn't working out for me, for various reasons and no fault of Daniel's, David Biolo was there and he got me into a safe, beautiful new car that same day. He also went out of his way to make sure I got the best deal out of it considering the situation. And Sarah Klass made the payment and insurance process fun as well, and while I like shopping, the paying part is usually never fun. Overall the atmosphere at Hoffman is so positive, and the three people who helped me through this literally turned a potential nightmare into a dream. Very impressed with their prompt assistance and efficiency. They got me what I needed, when I needed it, and with a smile. 10/10 impressed. More

Oil change and alignment All of the employees, that I have dealt with during the past three years at Hoffman Honda, in Avon/Simsbury, have always been very professional, helpf All of the employees, that I have dealt with during the past three years at Hoffman Honda, in Avon/Simsbury, have always been very professional, helpful, and pleasant to work with. More

Very thorough and friendly Thank you for work done on my car. Robert was very thorough and friendly. Made sure I was happy with the results. Very appreciative that I use car Thank you for work done on my car. Robert was very thorough and friendly. Made sure I was happy with the results. Very appreciative that I use car dealership. More

Considerate and good Follow Up I received a recall notice from Honda re: possible dangerous airbag. Was referred to Honda dealer, (Hoffman in Avon that my mother uses.) Worked with I received a recall notice from Honda re: possible dangerous airbag. Was referred to Honda dealer, (Hoffman in Avon that my mother uses.) Worked with Anthony Audia who set up a loaner w/ Enterprise, understood and empathized when I did not want to drive my vehicle until the bag was replaced, set up a tow when the bag came in, and arranged rapid repair time so I could have my car back. Always courteous, and followed up with calls to keep me informed. Everyone in the service department was very courteous and helpful. Thank you!! More

Just a estimate I know Rob from the dealership he was at before. Rob is always helpful and a great service adviser. I will be sure to see him when I return for the wo I know Rob from the dealership he was at before. Rob is always helpful and a great service adviser. I will be sure to see him when I return for the work. More

survice Goog experience. They took us right on time. Survive was complimentary. I have a new car,so first oil charge was free. We were told that appointment w Goog experience. They took us right on time. Survive was complimentary. I have a new car,so first oil charge was free. We were told that appointment will take about an hour. It took less then that. I was satisfied with the service. More

Recall Rob was very informative when I called about a letter I received from Honda. He helped arrange a rental car and called as soon as the car was ready. Rob was very informative when I called about a letter I received from Honda. He helped arrange a rental car and called as soon as the car was ready. Hoffman is fortunate to have an employee like Rob! More

Good experience overall Came in for scheduled maintenance. Service rep was friendly and attentive. The maintenance (oil change, tire rotation, brake fluid) was done quickly. Came in for scheduled maintenance. Service rep was friendly and attentive. The maintenance (oil change, tire rotation, brake fluid) was done quickly. Comfortable waiting area. More

Pleasant and painless. This was my second experience with Hoffman Honda. Dealing with Robert Gorski was a pleasure. He was friendly, kind and very helpful. I trusted him This was my second experience with Hoffman Honda. Dealing with Robert Gorski was a pleasure. He was friendly, kind and very helpful. I trusted him and his recommendations completely. I will recommend Hoffman Honda to all my friends and plan to use them again when needed. More