
Hoffman Honda
Canton, CT
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TOTALLY RESPECTFUL OF CUSTOMER AND THIER CONCERNS MATT WAS TOTALLY UNDERSTANDING, CLEAR IN HIS EXPLAINATIONS, KNOWLEDGABLE. DID WHAT HE SAID HE WOULD DO AND TOTALLY PROFESSIONAL AND ATTENATIVE TO MY R MATT WAS TOTALLY UNDERSTANDING, CLEAR IN HIS EXPLAINATIONS, KNOWLEDGABLE. DID WHAT HE SAID HE WOULD DO AND TOTALLY PROFESSIONAL AND ATTENATIVE TO MY REQUESTS-.GREAT! More
Excellent service I arrived earlier than my scheduled appt., but they quickly processed the work order. I told my service advisor I needed to be out the door by a cert I arrived earlier than my scheduled appt., but they quickly processed the work order. I told my service advisor I needed to be out the door by a certain time and my vehicle was ready to go before the hour I had given. Discounts were provided and the bill was as expected. More
Outstanding service Knew I needed brake work done. Janetta was able to schedule an appointment Saturday morning. The car was ready before expected. I was very pleased wit Knew I needed brake work done. Janetta was able to schedule an appointment Saturday morning. The car was ready before expected. I was very pleased with the work and the price. As always the service department did a fantastic job. More
Excellent service I purchased a used Honda Pilot vehicle on 2/2/2016 and the engine light came on along with the emissions light on Easter Sunday. The vehicle had a bro I purchased a used Honda Pilot vehicle on 2/2/2016 and the engine light came on along with the emissions light on Easter Sunday. The vehicle had a broken censor causing the vehicle to operate on 3 of the 6 cylinders. I was disappointed that within 55 days of us owning the vehicle it needed service but Anthony understood and was able to approve the fix with 0 charge to us! EXCELLENT SERVICE!!!! Thank you!!! More
poor customer service skills First time I had a not very good experience with Honda. Issue with oil change was handled poorly but resolved to my satisfaction. I prefer not to use First time I had a not very good experience with Honda. Issue with oil change was handled poorly but resolved to my satisfaction. I prefer not to use this rep in the future. More
Outstanding! Janetta was very helpful! She took time to make sure my needs were met in the most cost effective manner. Vehicle was taken right away and service Janetta was very helpful! She took time to make sure my needs were met in the most cost effective manner. Vehicle was taken right away and service performed quickly! More
My experience with Hoffman Honda I was introduced to sales person Mr. Jeff Berselli. Jeff was very helpful and patient on addressing my queries. His follow up was perfect and ensure I I was introduced to sales person Mr. Jeff Berselli. Jeff was very helpful and patient on addressing my queries. His follow up was perfect and ensure I am happy and satisfied. He did the thorough inspection of my vehicle and ensured that everything is fine. Its a nice experience. More
Great Service Review Great customer service, no hassles. Replaced my dead battery at no charge. Did a thorough inspection of my vehicle and explained their recommendations Great customer service, no hassles. Replaced my dead battery at no charge. Did a thorough inspection of my vehicle and explained their recommendations in order of importance. Didn't get upset when my husband left the vehicle with a dead battery in front of the service garage doors and locked the keys in the car! More
Great Service as always! My '10 Honda CRV was in need of a new starter and I needed some duplicate keys made. Even though I had purchased this vehicle at another dealership, My '10 Honda CRV was in need of a new starter and I needed some duplicate keys made. Even though I had purchased this vehicle at another dealership, I needed to bring it to Hoffman Honda because of the exceptional I receive from them! Brain in the service department worked on my car. He is very knowledgeable, courteous, and got the job done correctly and in a timely manner. I will continue to be a customer at Hoffman Honda for times to come! More
Pleasant and Fair Experience They accept coupons from other Honda dealerships and will work with you to determine which maintenance/repairs are really high priority and which ones They accept coupons from other Honda dealerships and will work with you to determine which maintenance/repairs are really high priority and which ones can wait a bit. They treat you with respect in a friendly way. Never a bad experience here. More