Hoffman Honda

service checkup Recently my husband passed away . I knew his 2012 CRV was overdo for service. Janetta Marrero was so patient with me and explained exactly wha Recently my husband passed away . I knew his 2012 CRV was overdo for service. Janetta Marrero was so patient with me and explained exactly what was to be done. I relaxed. Thank you Janetta More

You decide We bought our van used from Hoffman Honda being told it went though a through inspection. Five oil changes latter they say we need $4000. In work. The We bought our van used from Hoffman Honda being told it went though a through inspection. Five oil changes latter they say we need $4000. In work. The first oil change was the only time they didn't find something wrong with it. You decide, we are NOT driven by trust. More

Friendly service advisor makes a big difference Gave Mr. Gorski five stars for being extra friendly and sociable. Made the experience at the dealership very tolerable. Also keep the free coffee goin Gave Mr. Gorski five stars for being extra friendly and sociable. Made the experience at the dealership very tolerable. Also keep the free coffee going guys More

Quick service! Went for oil change and tire rotation. Very quick service. I had hoped for a loaner for the hour but when I asked in making the appt. was told that lo Went for oil change and tire rotation. Very quick service. I had hoped for a loaner for the hour but when I asked in making the appt. was told that loaners are only for major service. Didn't have to wait long, though. More

"Make sure you ask for the right service advisor!" My husband and I use the dealership to service our Honda's frequently. We usually deal with either Matt or Rob and I would strongly recommend either a My husband and I use the dealership to service our Honda's frequently. We usually deal with either Matt or Rob and I would strongly recommend either as they provide friendly, helpful and efficient service while ensuring that we are getting the best possible outcome (for our very old and end of life car!). At the last visit we worked with Janetta - perhaps she was having an off day but the service was terrible. She had a quipped attitude and was overall rude throughtout our interactions. Unfortunately based on that interaction I would not recommend using her. If that had been our first experience with Hoffman Honda we would have found another dealership however fortunately we know there are other service representatives who are very pleasant to work with. Definitely will ask for either Matt or Rob in the future and recommend others do too! More

Went above and beyond to take care of me There was a problem with my 2012 Honda Fit, and according to two different inspectors, the damage was done by a previous mechanic I had brought my car There was a problem with my 2012 Honda Fit, and according to two different inspectors, the damage was done by a previous mechanic I had brought my car to. Dan from Service @ Hoffman Honda, along with myself, made various phone calls to make sure I was covered for what would have been an out of pocket expense of over $5000. Now, I plan to write another review about the Firestone in Bristol, CT, who will be receiving one star from me, unless I can actually give 0. But, this entire thing was quite a project that lasted the entire month of January 2016, and Dan was there the whole way, giving me updates and being very attentive towards my issue almost every single business day that my car was there, and in the end, I paid nothing, and my car was fixed and running like new. Even on the few days Dan was out of the office, his associate Anthony was there to speak with me, and was calling to update me on the status of my claim. Long story short, I highly recommend Hoffman Honda. They do care, and they will take care of whatever you need help with, and I will continue to go there now for any future work I may need done on my car! More

Tire emergency I had an unexpected tire emergency on a Saturday afternoon. I drove straight to Hoffman Honda. I was serviced immediately & professionally without a p I had an unexpected tire emergency on a Saturday afternoon. I drove straight to Hoffman Honda. I was serviced immediately & professionally without a prior appointment. The entire visit was 1 hour 15 minutes & I drove out w/a new tire & a clean car! Thank you, Jamie November More

Excellent price & phenomenal customer service I was very satisfied with the service I received on my Honda Element. The multi-point vehicle inspection was quite descriptive, I even received a pack I was very satisfied with the service I received on my Honda Element. The multi-point vehicle inspection was quite descriptive, I even received a packet outlining and describing the issues I had with my car. Customer service also did an excellent job of explaining everything to me. I would definitely recommend Hoffman Honda to a friend. More

Quick & Knowledgeable Arranged a drop off service that was quick and convenient! Also elected to have a few other services completed after speaking with my service advisor. Arranged a drop off service that was quick and convenient! Also elected to have a few other services completed after speaking with my service advisor. More

Efficient Service Service was efficient, courteous and cost effective. My car was taken right in when I arrived and was ready within a short time. Was provided a servic Service was efficient, courteous and cost effective. My car was taken right in when I arrived and was ready within a short time. Was provided a service evaluation for future appointment. More