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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

February 01, 2016

B16 Service for 2015 Pilot Service Rep was very polite, knowledgeable and described all the work that was going to be done. Hoffman service center discount coupons helped low More

by TARAS.PALUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 22, 2016 -

Hoffman Honda responded

Hi TARAS.PALUCH, Thank you for trusting Hoffman Honda to keep your Pilot well maintained and running most efficiently. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2016

Front Brakes Was told I should get front pads and rotators shaved, org cost was $289 quoted, I had a coupon for $149 for pads, found a coupon on internet for Fires More

by Honda14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Covalli
Feb 16, 2016 -

Hoffman Honda responded

Hello Honda14, Thank you for choosing Hoffman Honda and sharing your feedback about your recent visit. Your satisfaction is our top priority and we are committed to ensuring an excellent customer care experience. As you know every vehicle is different and we cannot explain why your co-worker has not experienced the same service expenses you have. I have been informed that you presented your coupon for Firestone when going over your final repair order. We could not accept the coupon because we had already completed the repair with genuine pads that you authorized and the coupon was for aftermarket pads. Your advisor, Daniel Covalli has reached out and left a message to further clarify any questions you may have about your visit. We are here for you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2016

Quick service -- key problem My key problem was repaired (battery). I walked to my car in the lot and a service rep said I had a flat tire. Found a piece of steel in the tire. More

by joemosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 11, 2016 -

Hoffman Honda responded

Hi joemosa, Thank you for choosing Hoffman Honda to address your key concern and your tires. Our team is here to ensure your vehicle is running safely and efficiently. We look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2016

Good service now a habit! Hoffman Service has kept this car in top shape for almost six years now, I just don't worry about it - - they make it easy, and the 2010 Civic keeps More

by ELMATT56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 11, 2016 -

Hoffman Honda responded

Hello ELMATT56, Thank you for choosing Hoffman Honda service to keep your civic well maintained and running in tip top shape. Our service team is committed to ensuring you have an excellent and seamless experience every time. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Managemnt Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2016

Quick, easy, in and out I value just having an easy and seemless service. I especially dislike having to focus on things I dont deem as important to everyday life. The fact More

by QuinnChaffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 11, 2016 -

Hoffman Honda responded

Hello QuinnChaffee, Thank you for choosing Hoffman Honda and letting us know about your seamless service visit. We are committed to ensure your vehicle is running efficiently and you are back on the road quickly. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 29, 2016

Great service Love Hoffman Honda. Great service. Mark is always so friendly checking in the car for service. He has the most amazing attitude. I appreciated all t More

by TANYAFSTEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 11, 2016 -

Hoffman Honda responded

Hi TANYAFSTEPHENS, We are so pleased to read that you love Hoffman Honda and experience great service with our team. We are always happy to ensure you are well informed and your van is running efficiently. Thank you for choosing Hoffman Honda service. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 28, 2016

Superior Service Again and Again I have been going to Hoffman Honda for about 20 years. I have purchased three cars from Hoffmans and have had them almost exclusively serviced there. More

by JFXONEILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia, Janetta Marrero
Feb 11, 2016 -

Hoffman Honda responded

Hi JFXONEILL, Thank you for continuing to choose Hoffman Honda sales and service for the past 20 years. Your satisfaction is extremely important to us and we are thrilled to read that you have experienced superior service. We look forward to serving you for the years ahead. Thank you for being a part of the Hoffman family. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2016

Service on My Honda Fit I was happy with the service on my 2007 Honda Fit this past Saturday. The salesman was very courteous and thorough. My only complaint was that my wi More

by CAROLYNWOODARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Feb 11, 2016 -

Hoffman Honda responded

Hello CAROLYNWOODARD, Thank you for choosing Hoffman Honda service! Your satisfaction is important to our team and we appreciate your feedback. We truly apologize that your windshield washer fluid was not filled during your most recent visit. Any of our service advisors would be happy to address this concern next time you near the dealership. We look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2016

Honest and reliable The lady was excellent She told me what had to be done and she did it The car was clean and I was happy The waiting area is excellent More

by PATRICKJSHELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 11, 2016 -

Hoffman Honda responded

Hello PATRICKJSHELLEY, We are pleased to read your positive feedback on our advisor Janetta. She is always happy to ensure your vehicle is running efficiently and delivered freshly washed. We are pleased to read that you enjoyed our waiting area and we look forward to your next visit. Sincerely, Sara Scribner, Reptation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2016

Great service Anthony was friendly, the service was quick and thorough, and I had refreshments available for me while I waited. I have always been pleased with my H More

by STMWHITTEMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 11, 2016 -

Hoffman Honda responded

Hi STMWHITTEMORE, Thank you for choosing Hoffman Honda service! We are pleased to read that your visit was quick and efficient. Your satisfaction is important to our service team and we appreciate you sharing your story. We look forward to seeing you again at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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