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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

January 20, 2016

Best service department. I have been a loyal customer for many years. Janetta Marrero has been the best. The service received has always been excellent. Kudos to all. More

by CRNPHN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 21, 2016 -

Hoffman Honda responded

Hi CRNPHN5, We sincerely appreciate your customer loyalty and thank you for continuing to choose Hoffman Honda service! Janetta is always happy to address any concerns you may have with your vehicle to ensure its running beautifully. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2016

the service rep makes all the difference Our service rep Janetta Marrero makes all the difference in whether we are happy with the service. My fit has had ongoing problems but Janetta's pati More

by EVASSAR27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 21, 2016 -

Hoffman Honda responded

Hello EVASSAR27, Thank you so much for trusting Hoffman Honda and sharing your feedback on our service advisor Janetta Marrero. She is always happy to address any concerns you may have with your FIT to ensure it is running safely and efficiently. We look forward to your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 19, 2016

Best dealer and service in CT! I have never experienced poor service here - always top notch. I typically work with Janetta Marrero but all seem customer service focused. She is alw More

by KS1977
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 19, 2016 -

Hoffman Honda responded

Hi KS1977, We are pleased to read that you continuously receive top notch service with our service department. Janetta is always happy to address any concerns you may have with your vehicle and get you back on the road quickly and efficiently. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 19, 2016

Great customer service special thanks to Eric Diaz Great sales team. Worked very quickly to get me an pilot with choice color. Special thanks to Eric Diaz and Brian. Looking forward to have great servi More

by PATELUNNAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Eric Diaz
Jan 20, 2016 -

Hoffman Honda responded

Hello PATELUNNAT, Thank you so much for choosing to purchase your Pilot with us at Hoffman Honda. We appreciate your feedback on working with both Eric and Brian. We value what our customers have to say and are pleased that you continue to give us your trust when it comes to such a major purchase. We look forward to seeing you when your Pilot needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 18, 2016

It is Trustworthy It was Pleasant experience. Matt explained everything nicely . They did free multi point check and ensure running good condition of car. I have done r More

by RAJAALAKSHMANAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gallicchio
Jan 19, 2016 -

Hoffman Honda responded

Hi RAJAALAKSHMANAN, Thank you for choosing Hoffman Honda and sharing your feedback on your pleasant experience with Matt. We are here for you any time and are committed to providing an exceptional experience. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 18, 2016

Efficient, trustworthy, easy process This was my second visit to confirm findings on warranty work (Excessive Oil Consumption) The test confirmed that work was required and I was immedia More

by CHRISD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 18, 2016 -

Hoffman Honda responded

Hi CHRISD0, Thank you so much for your feedback and continued trust in Hoffman Honda to keep your vehicle in excellent condition. We look forward to seeing you again next time. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 15, 2016

It was easy, fast and pleasant Anthony was very nice, explained everything very well. He called me when car ready. When you get there, everybody is efficient, they remember your nam More

by MANSILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Man that receives you at door. , Anthony Audia
Jan 18, 2016 -

Hoffman Honda responded

Hi MANSILLA, We appreciate your feedback on Anthony and are pleased to hear that your visit was easy, fast and pleasant. We value what our customers have to say and our team is committed to ensuring your vehicle is running safely and efficiently. We look forward to seeing you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 15, 2016

very through I feel confident that my car is in good working condition and I just went in for an oil change. The inspection found a major alignment problem that ne More

by TERRIKUCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gallicchio
Jan 18, 2016 -

Hoffman Honda responded

Hello TERRIKUCIA, Thank you for choosing Hoffman Honda to address your vehicle oil change. We are pleased to read that our service team was able to fix your alignment problem as well. We appreciate you sharing your story and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 14, 2016

Robert Gorski was VERY helpful, professional, and personable I intend to continue asking for him. He was very attentive. I have already recommended him to another. Helpful and answered questions even if the More

by CMHJP43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 18, 2016 -

Hoffman Honda responded

Hi CMHJP43, Thank you so much for choosing Hoffman Honda and sharing your feedback on your recent visit. We are pleased to hear that Robert addressed all of your concerns and get you back on the road quickly. Your satisfaction is important to us and we appreciate you sharing your story. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 14, 2016

Very effecient and courteous I took the car in for a bad odor. They found a mouse nest and a terrible mess. They were very thorough and courteous. The wait wasn't that long. More

by mkgodar
Recommend Dealer
Yes
Jan 18, 2016 -

Hoffman Honda responded

Hi mkgodar, Thank you for choosing Hoffman Honda to address your vehicle's odor concern. We are pleased, as I am sure your nose is, that our technicians found and removed the mouse nest from your vehicle. Our Honda team is dedicated to providing efficient service and getting you back on the road quickly. See you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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