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Hoffman Honda
Canton, CT
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,781 reviews
August 03, 2015
No pressure Service agent was very knowledgable and advised of work to be completed, but did not pressure to get done there. He did advise the pros of getting ser Service agent was very knowledgable and advised of work to be completed, but did not pressure to get done there. He did advise the pros of getting service done at Hoffman, but was not forceful with information. More
by KRISTY.MURNING
Verified Customer
August 02, 2015
Good and haggle free experience It took about 2.5 hours to enter the dealership, take test drive, agree on pricing, loan approval and paper work. There was no haggle, sales person fr It took about 2.5 hours to enter the dealership, take test drive, agree on pricing, loan approval and paper work. There was no haggle, sales person friendly (Robert Cullen) and his manager very quick and friendly too. Overall it was great experience and first 250 miles on car is smooth too :-). More
by MIHIRG_21US
Employees Worked With
Robert Cullen, Sarah Klass
August 02, 2015
GREAT service as usual Hoffman Honda Avon has always handled the my service needs, they are always courteous, fast and they keep you informed as to what your auto needs to k Hoffman Honda Avon has always handled the my service needs, they are always courteous, fast and they keep you informed as to what your auto needs to keep you on the road without issues. I would never think about going any place else . They are great..... More
by HOTSHOT128
July 31, 2015
Total time-warp car shopping experience If you want to show your kids how buying a car used to be done, back in the dark old days, take them down to Hoffman Honda. Your salesman will use If you want to show your kids how buying a car used to be done, back in the dark old days, take them down to Hoffman Honda. Your salesman will use a not-terribly-clean used car to haul you from the showroom up to the remote lot where the new cars are kept. You'll enjoy the constant ding of the seat-belt reminder, because your salesman is a throwback who doesn't bother with them. Found one you want to test drive? Another drive back down to the showroom to get the keys. All the while, you'll get some of the best old-school sales tactics. When you come back, even if you've been clear that you're just starting to shop and are comparing brands, you'll get the classic "what can I do to send you home in a new Honda today" hard sell. Just trying to get out of the dealership with a brochure and a business card will foreshadow the sort of ordeal modern car buyers usually never see nowadays. (And you won't get that brochure; they don't stock them.) Best avoid leaving your phone number, too, unless you enjoy repeated calls to try and get you back in for the good old salesmanship once-over. You don't need a dictionary to explain "pushy" to your children; just take them car shopping at Hoffman Honda. More
by rk6772
Employees Worked With
Alan Katz
July 31, 2015
excellent service great dealership and discounted price Very helpful in deciding the brand of car to buy .I recommend this dealer to everybody to bay new car great dealership and discounted price Very helpful in deciding the brand of car to buy .I recommend this dealer to everybody to bay new car More
by chester prokop
Employees Worked With
Brian Singer, David Biolo
July 31, 2015
fast and efficent The waiting time was very manageable, Service is clean and accommodating. Service managers are courteous and professional. Car is serviced well and th The waiting time was very manageable, Service is clean and accommodating. Service managers are courteous and professional. Car is serviced well and the information shared about the service completed is easy to understand. More
by JB2290
Employees Worked With
Daniel Covalli
July 31, 2015
scheduled maintenance professional, knowledgeable and friendly employees; no surprises. Estimated wait time was accurate. I'm confident that my car is being maintained appr professional, knowledgeable and friendly employees; no surprises. Estimated wait time was accurate. I'm confident that my car is being maintained appropriately. I will continue to bring my car to the dealer for service even though there are many facilities closer to my home where I could go. I trust that the Honda dealer is the best authority. More
by 1DLREAU
Employees Worked With
Daniel Covalli
July 30, 2015
Nice rep but Bad Service 1. I was told the tires would be rotated free of charge as 3 were already off based on the work being done but there is nothing on the invoice about t 1. I was told the tires would be rotated free of charge as 3 were already off based on the work being done but there is nothing on the invoice about the tires actually being rotated. 2. I was charged more than authorized even though I was not contacted regarding same for approval 3. 21 point inspection does not appear to have been performed as they merely printed out an old summary that does not reflect work performed by this Honda service center earlier this year. The rep never offered to waive the over charge and work performed on 4/4/15 was not reflected and was shown as still needing to be performed on the inspection report. More
by ASCESQ
Employees Worked With
Daniel Covalli
July 30, 2015
Quick, professional n good value Great service: oil changed within an hour and discounted price with complimentary car wash! Sean icon nor was professional, kind and caring about my c Great service: oil changed within an hour and discounted price with complimentary car wash! Sean icon nor was professional, kind and caring about my concerns More
by HIGHERANGEL
July 30, 2015
Great customer service I was thinking about going another Honda dealer to service/oil change my car, but I'm so glad I didn't. Sean O'Connor is/was GREAT. He is very profess I was thinking about going another Honda dealer to service/oil change my car, but I'm so glad I didn't. Sean O'Connor is/was GREAT. He is very professional, kind and was willing to go the extra mile to help me. I will definitely will be back because of Sean. GREAT CUSTOMER SERVICE More
by PMILLERCARTER
