Hoffman Honda

Great experience Worked with Juan, the assistant manager in the service department. I had a bad experience a month or so ago with another rep and he has turned that w Worked with Juan, the assistant manager in the service department. I had a bad experience a month or so ago with another rep and he has turned that whole situation around. My wife and I are loyal Honda and Acura owners and will continue to be with service like Jaun gave to me. More

Courteous, fast and fair! Brought my Honda in for oil change and other service (without an appointment) and was given prompt attention. Happy with service, price and attentio Brought my Honda in for oil change and other service (without an appointment) and was given prompt attention. Happy with service, price and attention of the service employees. More

Great experience in Avon CT!! Simon, their sales representative, really listened to our large family needs. Our first choice in walking into Hoffmann Avon was the Buick Enclave. Simon, their sales representative, really listened to our large family needs. Our first choice in walking into Hoffmann Avon was the Buick Enclave. We discussed our family needs of DVD play, storage and room for 7 people with comfort for travel. After driving the Odessey Van we then were stuck between the Toyota Sienna and the Honda. Once, coming to a very reasonable price and with 1.9% financing at 60months we chose the Odessey. Simon is really a true joy of a salesperson to deal with. Not only does he listen to the customers needs he is very patient sales representative. More

Excellent Great customer service, I will definitely be returning here for future car service needs! The staff was friendly and attentive and went out of their Great customer service, I will definitely be returning here for future car service needs! The staff was friendly and attentive and went out of their way to make sure I got what I needed. The service was fast and the prices were fair. I am very happy with the services I received. More

New Car - Great Experience I walked into Hoffman Honda after leasing or buying multiple cars at another Honda dealer in the past and Robert Oleskewicz was nothing but courteous, I walked into Hoffman Honda after leasing or buying multiple cars at another Honda dealer in the past and Robert Oleskewicz was nothing but courteous, knowledgeable and patient. Robert had a smile on his face the entire time and worked out a wonderful, cost effective deal for me with the help of Tyrrell Dabrowski, Thank you! My kids and I absolutely love our van and all of its bells and whistles and would highly recommend visiting Robert if you are interested in a new vehicle. More

Earning back my trust and respect I have given up on Honda of Watertown. This was my second visit to Hoffman for service on a vehicle I did not purchase from them. My first visit was s I have given up on Honda of Watertown. This was my second visit to Hoffman for service on a vehicle I did not purchase from them. My first visit was several years ago, and I am still angry that my in cabin air filter was brought to me with crushed leaves and pine needles on it, with a recommendation of replacement. Needless to say, I do not have great faith or trust in dealerships, especially for service. I expressed my concerns to Dan Covalli over the phone when I cancelled my first appointment because I was dreading being told that my engine and VTM-4 lights were lit because of some expensive reason. Dan reassured me that he wanted to earn back my trust, and I rescheduled my appointment for two days later. I was greeted by a very efficient Mark, who got me signed in and took me to Dan. Dan and I spoke about the truck, and I waited while it was worked on. It needed a part, so I scheduled another appointment for the next week. Dan also quoted me a good price (especially from a dealer!!) on a roof rack for my truck that was the last piece to complete my dream vehicle. My truck was washed for me when i got to it. That was very much appreciated, The next week I drove back and was greeted again by Mark, who is a fellow veteran, as well as Dan. I asked Dan if the roof rack could be installed that day too, as well as the part. There was one in stock, but the appointment was going to be longer, so my daughter and I took the shuttle home. Warren, the driver, was an exceptionally nice young man. We had a great talk on the way to my home. Due to several complications, my husband could not take me back to Hoffman, so Warren came back to pick me up. My truck was cleaned again, the part was in, and my new roof rack was installed! Who knew a roof rack could make a girl so happy?!! I am not stupid, but I do not know a lot about cars. I need and want a mechanic and/or service department that treats me like they would treat their mother, or sister, or aunt, etc. I must say that on this visit, I felt like I was treated like family. The bar has been raised! More

Professional Service Took my Fit in for scheduled service. Dan and the entire staff was very friendly and professional. I was pleasantly surprised at how inexpensive my Took my Fit in for scheduled service. Dan and the entire staff was very friendly and professional. I was pleasantly surprised at how inexpensive my bill was. Happy customer! More

Beyond what I had expected Clean facilities, knowledgeable service consultants. A painless experience. prompt and easy to schedule an appointment. I don't write more than 15 Clean facilities, knowledgeable service consultants. A painless experience. prompt and easy to schedule an appointment. I don't write more than 15 words unless it More

Service was great! Dave helped me with everything I needed, had the answers to all I needed to know. He did not rush me into a decision, and was patient with me. Dave helped me with everything I needed, had the answers to all I needed to know. He did not rush me into a decision, and was patient with me. More

Car Services Sean have very good customer service skills and if you have any question related to car he always give you the right answer. Therefore, i always recom Sean have very good customer service skills and if you have any question related to car he always give you the right answer. Therefore, i always recommend him to others. More