Hoffman Honda

Great salesman, long wait Robert Oleskewicz was an excellent salesman. He was very descriptive about our choices and informative about the vehicle we chose. I believe he was tr Robert Oleskewicz was an excellent salesman. He was very descriptive about our choices and informative about the vehicle we chose. I believe he was trying to give us the best deal he could and we walked away happy. I was not happy with how long the manager took to get back to us. I know you have to "do the dance" when buying a car but it was exhausting!! Almost three hours, when we had our car picked out in the first five minutes and we did not finance it. In the end, we were both happy. I wish there was not so much heel dragging. More

Good but slow I set up an appointment on Monday afternoon for 1st thing Wed. Dropped the car off at 4:45 Tues. Got a call at 3:30 Wed with questions. Answered ques I set up an appointment on Monday afternoon for 1st thing Wed. Dropped the car off at 4:45 Tues. Got a call at 3:30 Wed with questions. Answered questions and was told the car would be done Thurs afternoon. Front brakes and an alternator took 2 full days with an appointment. Why bother with an appointment? More

pleasant, accommodating Usually provide excellent service in a timely manner. Listens to the customer and attentive to the problem described. Willing to correct any problems Usually provide excellent service in a timely manner. Listens to the customer and attentive to the problem described. Willing to correct any problems that occur. Accommodating, customer oriented. More

Oil change & check up Advisor was friendly, knowledgable. Work was completed on time; charges were reasonable. That's all state. This is all I have to say for thid Advisor was friendly, knowledgable. Work was completed on time; charges were reasonable. That's all state. This is all I have to say for thid More

Poor Quality of Work and Customer Service Unfortunately , it took 3 years to get warranty work completed on my car. When finished they had cracked the windshield and did not tell us so upon pi Unfortunately , it took 3 years to get warranty work completed on my car. When finished they had cracked the windshield and did not tell us so upon pick up I had to leave it again to be repaired. More

Advisor Dan Covalli is wonderful! He understood what was going on immediately. Also arranged to get me home and back when car was done even though it was Sa Dan Covalli is wonderful! He understood what was going on immediately. Also arranged to get me home and back when car was done even though it was Saturday and they were short staffed. Thank you Dan! More

New breaks Went well they offered a ride home and pickup while work was being done on my car. I was picked up and brought back to the dealership in a timely mann Went well they offered a ride home and pickup while work was being done on my car. I was picked up and brought back to the dealership in a timely manner. More

Great Service Juan went extra mile to have a great experience with my whole service appointment. I had a door lock issue with my Honda that the company had a recall Juan went extra mile to have a great experience with my whole service appointment. I had a door lock issue with my Honda that the company had a recall on. Juan suggested me to get it done before it became a bigger problem and promptly took care of it. More

No appt- problem with vehicle, We did not have an appt and had issues with the vehicle and lights going on. We dropped off in the parking lot one evening. The next day Hoffman was We did not have an appt and had issues with the vehicle and lights going on. We dropped off in the parking lot one evening. The next day Hoffman was able to look at the vehicle and diagnose the issue. The following day we were picking up the vehicle! Carlos always goes over and above in customer service. Doreen Jenkins More

Loaner car scheduled I scheduled a loaner pilot for a test drive during a service appointment. I arrived and NO loaner vehicle was available. Janetta First got me a compac I scheduled a loaner pilot for a test drive during a service appointment. I arrived and NO loaner vehicle was available. Janetta First got me a compact rental, and then made my a dealer vehicle happen, which was much appreciated. More