
Hoffman Honda
Canton, CT
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Easy to make a convenient appointment with Dan. Really like bringing in our odessey to Dan. He makes the process easy and smooth. Not pushy and understanding of needs. Because of Dan, we will bri Really like bringing in our odessey to Dan. He makes the process easy and smooth. Not pushy and understanding of needs. Because of Dan, we will bring back our car. More
GREAT I like have a dealership service nearby and the staff is always so pleasant, and the service is as promised. Mark always has a smile as I drive in. A I like have a dealership service nearby and the staff is always so pleasant, and the service is as promised. Mark always has a smile as I drive in. And, I have had the pleasure of working with Carlos, Sean and, so happy to have Janetta back! More
On time and friendly As usual the service Centre was spotless, and service advisor prompt. When an unexpected hiccup came up in my plans he was able to arrange a ridea and As usual the service Centre was spotless, and service advisor prompt. When an unexpected hiccup came up in my plans he was able to arrange a ridea and made sure the repair was done on time. More
service i brought my car in for a service visit and everyone was so polite and welcoming. I would recommend Hoffman to anyone interested in getting their car i brought my car in for a service visit and everyone was so polite and welcoming. I would recommend Hoffman to anyone interested in getting their car serviced. It was an overall A+ experience. Thank you all! More
Ease of an experience e Wait was less than expected and the servicemen are always so kind. No complaints for what can typically be a drag of an experience at other sites. Wait was less than expected and the servicemen are always so kind. No complaints for what can typically be a drag of an experience at other sites. More
Takata air bag replacement recall Courteous, clear, quick service, with good explanation of time required. No waiting doing paperwork, pleasant service rep. Vehicle was ready as sche Courteous, clear, quick service, with good explanation of time required. No waiting doing paperwork, pleasant service rep. Vehicle was ready as scheduled on time. Kept vehicle clean while working on it. More
Oil change I would have given a 5 star rating for this visit except that I had a 9:30 app't for my oil change but didn't receive my car back until 11:15. I don' I would have given a 5 star rating for this visit except that I had a 9:30 app't for my oil change but didn't receive my car back until 11:15. I don't know if it was because I had a free oil change and the "paying" customers were serviced first, they scheduled too many people at the same time or my car got lost in the shuffle. All the staff was great but I was disappointed in the delay. More
Excellent customer service I had recently purchased a Honda Civic from sales consultant David Biolo. I found Mr. Biolo to be extremely professional, courteous and knowledgeable. I had recently purchased a Honda Civic from sales consultant David Biolo. I found Mr. Biolo to be extremely professional, courteous and knowledgeable. He explained in detail all of my options and was very patient as I pondered my decision. Mr. Biolo was very organized, which made the paperwork process easier. More
Purchased a Certified CRV Great job, great service, great follow through, great price. Maybe I should go buy another car at Hoffman. They made it a pleasure and I am very happy Great job, great service, great follow through, great price. Maybe I should go buy another car at Hoffman. They made it a pleasure and I am very happy and satisfied! More
These guy's are on their game every time I go in. They are knowledgeable, helpful, professional and don't hesitate to knock it out of the park when it comes to exceeding your expectations. I recentl They are knowledgeable, helpful, professional and don't hesitate to knock it out of the park when it comes to exceeding your expectations. I recently had a transmission go and they were the best at being communicative, taking the initiative to cover all the bases without me having to do it for them. They know what they're doing and they do it well, PERIOD. Melissa is great to deal with and tell her that every time I'm there. I appreciate good customer service and Hoffman Honda service always takes good care of me. More