Hoffman Honda

I just purchased a 2011 CR-Z. I want to let you know what a fantastic sales experience I had with Dan Gardner. It was Dan's expertise and enthusiasm that convinced me to buy a car from Hoffman. Dan is what a fantastic sales experience I had with Dan Gardner. It was Dan's expertise and enthusiasm that convinced me to buy a car from Hoffman. Dan is a walking encyclopedia of data and specifications for the Honda CR-Z. He took the time to explain all the aspects of the hybrid vehicles. I went into my purchase feeling fully informed and prepared for the hyprid experience. After visiting several Honda dealers and a few Toyota dealer's, I can honestly state that no other sales person comes close to Dan's knowledge and expertise. Unfortunately, Dan was on his honeymoon the day I bought my car, but it was my experience with Dan that convinced me my purchase of the CR-Z from Hoffman was the right decision. He has great enthusiasm and professionalism. I will strongly recommend Dan and Hoffman Honda to friend and family members considering the purchase of a new vehicle. More

I originally visited Hoffman Honda for an oil change. While waiting for the service department to finish, I spoke with Amir about current lease offers on a new Honda Civic. Amir was very knowledgeable a While waiting for the service department to finish, I spoke with Amir about current lease offers on a new Honda Civic. Amir was very knowledgeable about Honda products and took the time show me a few vehicles. I was not interested in buying a new vehicle when I walked into the dealership but with Amir’s superb customer service and great lease offer I couldn’t pass up the deal! Thanks Amir! More

Excellent experience at Hoffman Honda. The General Manager and sales team, John Lalla in particular, were very attentive, informed, and fair. Very happy with our purchase and will be refering family Manager and sales team, John Lalla in particular, were very attentive, informed, and fair. Very happy with our purchase and will be refering family and friends as well as returning to Hoffman Honda for future car purchases. More

I had a absolutely wonderful experience purchasing a new Honda Fit due to salesman Hugh Casey. My heart was set on the Fit, but the driver's seat didn't feel immediately comfortable to me. Hugh very patie Honda Fit due to salesman Hugh Casey. My heart was set on the Fit, but the driver's seat didn't feel immediately comfortable to me. Hugh very patiently helped me explore various options until I was comfortable sitting in the seat. I received quotes on the car from several other dealers, and Hoffman Honda very quickly and easily matched the lowest quote. The particular color Fit that I wanted was not on the lot, and Hugh proceeded to locate one and have it delivered to Hoffman Honda in two days. He then facilitated the process of selling my current car by arranging to have Hoffman meet the price I had from an outside source, and take my car as a trade-in. Throughout the entire process, I did not feel pressured at all, and Hugh's main intention was that I was comfortable and happy with my purchase. I never expected to buy my car from Hoffman because I thought they would be more expensive than other dealers. I learned that I was wrong, and would recommend Hoffman very highly to anyone looking to buy a car. More

I brought my 2005 Accord in for service because the abs light was on. The right frontsensor needed to be replaced so I authorized the work and went home. I later called Janetta when I realized I had an ext light was on. The right frontsensor needed to be replaced so I authorized the work and went home. I later called Janetta when I realized I had an extended warranty on the car. I gave Janetta the warranty information and she contacted the company for me. The service was covered and I was very happy with Janetta's customer service and job knowledge. When I went to pick up the car it was still being tested, there was a problem so Janetta asked me to wait while it was fixed. The replacement sesnor was defective and the car needed to stay over night. Janetta had the head mechanic explain the issue to me and I agreed to the delay. Janetta set me up quickly with a loaner car. I was very happy with the service Janetta Marrero provided as well as the explanation provided by the head mechanic. I will definitely reccomend Hoffman Honda for service based on this experience. More

My car was taken in for scheduled maintenance. My concern about smelling antifreeze was investigated and it was determined that the radiator was leaking and needed to be replaced. I was not pleased concern about smelling antifreeze was investigated and it was determined that the radiator was leaking and needed to be replaced. I was not pleased with this diagnosis as the car only has 75,000 miles on it and there was no evidence of any external damage (road debris,etc.) to explain this premature equipment failure. Because of Rocky's experience in Honda maintenance, he tried to help me by explaining that while it was rare, he had seen it happen before. He also helped me with the bill by applying any discounts that I qualified for. More

I was very pleased with the service I received on July 28, 2011 at Hoffman Honda in Avon, Connecticut. My Service Advisor, Rocky Subramani, was very friendly, efficient, and helpful. My overwall rating w 28, 2011 at Hoffman Honda in Avon, Connecticut. My Service Advisor, Rocky Subramani, was very friendly, efficient, and helpful. My overwall rating would be A+ More

Rocky Subramani is an EXCELLENT service advisor. Friendly, descriptive and conscientious. Hoffman Honda knows how to treat a customer and how to keep a customer! Friendly, descriptive and conscientious. Hoffman Honda knows how to treat a customer and how to keep a customer! More

We received excellent service from our sales consultant, Daniel Gardner, who was very attentive to our needs and very communicative throughout the process and very friendly and polite. Daniel Gardner, who was very attentive to our needs and very communicative throughout the process and very friendly and polite. More

I purchase my SUV in 2009. At the time I never received my paperwork (it was requested 3x). I went in to have an oil change done on my SUV and I expressed my concern to Jeanetta about not having my paperw my paperwork (it was requested 3x). I went in to have an oil change done on my SUV and I expressed my concern to Jeanetta about not having my paperwork on the purchase of the SUV. Within 3 to 4 business days my request was granted by Jeanetta and I had the information that I requested. She is a woman of her words and I really appreciate it. I know its hard dealing with the public, but I always see her with a smile on her face. I feel comfortable knowing that she is an honest person and I can rest assure that she knows what she is talking about. Thank you Jeannetta for everything you have done for me. Keep up the good work! You are the PERFECT example of customer service. Sincerely, Karen More