Hoffman Honda

RE: car had problems with starting. Kelly in the Service Department carefully reviewed the issue with me. . She was most attentive to the customers concerns that the starter solenoid w Kelly in the Service Department carefully reviewed the issue with me. . She was most attentive to the customers concerns that the starter solenoid was not functioning as designed. Kelly offered the alternative of a re-built starter, if it was required. The car then went through a complete check-up by the qualified Honda mechanics.on site. It was determined that the problem was with the battery. A new battery was installed. The customer picked up the car later in the afternoon. The whole experience was most satisfactory. Additionally, the customer save a significant amount of money because of the trouble-shooting of the Honda mechanics. Well done Hoffman Honda Team. More

Good experience. Smooth transition getting me from one car to another. Simon is a great salesman. He listens to what you want and tries to get it for you. Smooth transition getting me from one car to another. Simon is a great salesman. He listens to what you want and tries to get it for you. More

Everyone we’ve dealt with was extremely helpful, straightforward and honest. They’re well organized and friendly, Kristina was terrific in explaining things, kept me aware of what was happening, and straightforward and honest. They’re well organized and friendly, Kristina was terrific in explaining things, kept me aware of what was happening, and made the experience as pleasant and easy as possible. More

Excellent service, friendly staff, fair pricing, and a seamless car-buying experience at Honda Hoffman dealer. seamless car-buying experience at Honda Hoffman dealer. More

Advisor was very helpful at explaining issues resolved, and maintenance maintenance schedule how the reminders work to determine the schedule times and maintenance maintenance schedule how the reminders work to determine the schedule times More

Very accurate and everything explained of what’s needed next on my car. Great staff! next on my car. Great staff! More

I worked with Kim Reyes and he was great! I bought an Honda Passport. He answered all my questions. He helped me get the technology set up. It was all done in a timely manner. I’m happy with I bought an Honda Passport. He answered all my questions. He helped me get the technology set up. It was all done in a timely manner. I’m happy with my purchase. More

They listened to my needs and were very thorough in presenting me with options that fit my needs. presenting me with options that fit my needs. More

Unsatisfactory service. Automobile was given a AAA battery boost and delivered with service request for battery replacement and full inspection and oil change. Leah is servi Automobile was given a AAA battery boost and delivered with service request for battery replacement and full inspection and oil change. Leah is services noted. Also verbally reinforced on delivery. No battery replacement done. No call was made to customer during service by the service technician. Customer only received a text that the car was ready. Up on arrival at the dealership, customer inquired about the service rendered. Service technician had no idea that a battery replacement should have been undertaken. No consideration was given for the inconvenience of having to wait while Battery Replacement was undertaken. Also, battery is only two years old and was previously installed by the dealership. This battery should have been at no cost to the customer. Be that as it may - it is still unforgivable that a car that needed a battery boost from a towing service - that the service department was made aware of - to start it up did not have the battery examined and replaced as requested. More

Went to dealer for oil and filter change for our 2021 Honda Accord Sport. Our Service Adviser Kristina was very helpful explaining everything I needed to know. Keep up the good work Kristina!! Honda Accord Sport. Our Service Adviser Kristina was very helpful explaining everything I needed to know. Keep up the good work Kristina!! More